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Most Helpful Customer Reviews
21 of 21 people found the following review helpful:
1.0 out of 5 stars
not happy with magicjack,
By
This review is from: magicJack Phone Device - 2 pack
I have returned my MagicJack because every other time I tried to use it I had to reboot the software. It became a royal pain. I also had a very difficult time communicating with the return service personnel. They still have not refunded my money a month after they received my magicjack back, and I had to have the credit card company investigate. Please be aware that there is no phone number to call for help, only online help which was not satisfactory.
23 of 24 people found the following review helpful:
3.0 out of 5 stars
magicJack is a good Bet for landline users looking to switch,
By
This review is from: magicJack Phone Device - 2 pack
I've own this product for awhile now. Yes it does all what is listed on the company website. The incoming voice quality is good and almost near landline voice quality. Outgoing voice quality is adequate. Several people say the sound is almost like I'm calling from overseas but they can hear me Ok.Cons: [Audio Conferencing] When dialing into audio conferencing services thia is where the system doesn't recognize passcodes to dial-in. [Delay] Short delay in calls both incoming and outgoing. [Fax] No support as of yet for Faxing. I was able to receive a fax based on the information magicjack list on there website. No success in sending a fax. [Voicemail] Tad bit sluggish. Pros: - Cost - Easy setup - Features
12 of 12 people found the following review helpful:
4.0 out of 5 stars
Works, and costs next to nothing. Great for travelers.,
By Swash (Boston, MA, USA) - See all my reviews
This review is from: magicJack Phone Device - 2 pack
I liked this product. It worked for me as advertized on the MagicJack website. I dont seem to have the problem others have noted here. However, sometimes when receiving calls, I can hear an echo of my own voice. I wont say this business grade - I would not want to have a phone interview for a nice job on this gadget, but if you have friends and family in US & Canada and want to just gab very frequently, this is not bad. For me, I have to travel internationally frequently, it works absolutely fine from hotel rooms and wifi/wired connections. Yes, its nice to have a US phone number wherever you go. We gave one to a cousin overseas and its nice to have ~free conversations instead of international calling charges.
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