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Showing 1-10 of 56 questions
What are the gross physical dimensions of the frame? Apr 26, 2014
CORRECTION: THESE ARE THE W15A DIMENSIONS: Width: 14.06 inches (357mm) Height: 11.34 inches (288mm) Depth: 1.3 inches (33mm) - without stand 4.5 inches (115mm) - with stand Weight: 1.85kg - without stand 1.86kg - with stand
What exactly is the process for adding a picture to the cloud/frame? The online manual doesn't specify. Are there any steps after the email is sent? Nov 16, 2014
It's this simple. Email the frame with an attached picture. The email will be the the frame email account "email@example.com" . The frame has a filter that can be turned on or off in "settings". If it is "off" anyone can send pictures and if it is "on", only the email accounts that have been entered in "settings" can send pictures. I bought one for my 90 year old mother that lives 250 miles away and she loves it.
Can multiple persons (family members in different states) access the account/frame to add pictures? Aug 30, 2014
Yes, multiple people can add pictures. You assign the frame and email address, give the email to who you like and anyone can add pictures. My mom and dad travel internationally a lot and will randomly email new to the frame, always fun to see.
what happens if nixplay goes out of business? will the wifi<->cloud function be lost? this is my main concern. Feb 19, 2015
James I share a similar concern. To be honest with you it is unlikely that a start-up will survive the vagaries of modern business. They probably will be gobbled up by some goliath and if we are lucky then they may backward support the software platform and if not then we would be $*#&*$. I bought this so that my 90 year old mother can see her only grand daughter's latest photographs on the same day that the photos are taken. This product meets that need nicely. There are no guarantees of permanence in this world.
before I buy I was wondering if the issue of the frame resuming the slideshow from where it was paused has been resolved? Sep 7, 2014
Yes, if you pause it I believe it resumes from there. I bought mine for my mother and create a slide show for each member of the immediate family. All their kids will be there also. It's very easy to show different slide shows for each of the families. It also has new feature that shows the latest pictures added when it first comes on. I have been very impressed.
Will this photo frame display all 5000+ photos I have on my memory stick without any issues? Jan 4, 2015
I downloaded a memory stick with no issues, bit I only had approximately 2500 photos.
No, they can only send you pictures through an email address which you have control over. You can choose to have pictures go directly from the email address to the frame or you can choose to pick which ones go on the frame from the email address.
Yes it can. There is a place in the back of the frame for wall mounting that is covered by a tag. I don't know if it needs anything special as I just have it sitting on a table.
Most of my pics are 1-3 MB in size. Will I have to resize? The photos look good on my laptop and I plan on WIFI directly from laptop to frame Jul 27, 2014
No, you can upload/email up to 8 megs for each jpg photo. By choosing to optimize your photos, in mynixplay account settings, you can store more photos but quality will be less than the originals. If your photos are very large you can choose, fit to screen, in your frame settings, otherwise the very large photos will scroll if setting is set to, fill screen.