Join Amazon Prime and ship Two-Day for free and Overnight for $3.99. Already a member? Sign in.

Quantity:

More Buying Choices

100 used & new from $1.61

Have one to sell? Sell yours here

Tell the Publisher! I�d like to read this book on Kindle Don�t have a Kindle? Get yours here.

Messages: The Communication Skills Book (Paperback)

by Matthew McKay (Author), Martha Davis (Author), Patrick Fanning (Author)

4.8 out of 5 stars See all reviews (21 customer reviews)

List Price:	$17.95
Price:	$12.21 & eligible for FREE Super Saver Shipping on orders over $25. Details
You Save:	$5.74 (32%)

Temporarily out of stock.
Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your account will only be charged when we ship the item.
Ships from and sold by Amazon.com. Gift-wrap available.

25 new from $6.88 75 used from $1.61

Also Available in:	List Price:	Our Price:	Other Offers:
Hardcover (2 Sub)			2 used & new from $277.28
Paperback (3)	$18.95	$12.89	39 used & new from $11.89

Frequently Bought Together

Price For All Three: $36.50

Some of these items ship sooner than the others. Show details

This item: Messages: The Communication Skills Book by Matthew McKay
Temporarily out of stock.
Order now and we'll deliver when available. We'll e-mail you with an estimated delivery date as soon as we have more information. Your account will only be charged when we ship the item.
Ships from and sold by Amazon.com.
Eligible for FREE Super Saver Shipping on orders over $25. Details
People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts by Robert Bolton
In Stock.
Ships from and sold by Amazon.com.
Eligible for FREE Super Saver Shipping on orders over $25. Details
The Art of Talking So That People Will Listen: Getting Through to Family, Friends & Business Associates by Paul W. Swets
Usually ships within 9 to 11 days.
Ships from and sold by Amazon.com.
Eligible for FREE Super Saver Shipping on orders over $25. Details

Customers Who Bought This Item Also Bought

The Messages Workbook: Powerful Strategies for Effective Communication at Work and Home

by Martha Davis

4.5 out of 5 stars (2) $14.93

101 Ways to Improve Your Communication Skills Instantly, 4th Edition

by Bennie Bough

3.8 out of 5 stars (4) $10.17

The Art of Talking So That People Will Listen: Getting Through to Family, Friends & Business Associates

by Paul W. Swets

4.2 out of 5 stars (8) $12.60

The 7 Powers of Questions: Secrets to Successful Communication in Life and at Work

by Dorothy Leeds

4.6 out of 5 stars (8) $10.17

Are You Really Listening?: Keys to Successful Communication

by Paul J., Ph.D. Donoghue

4.6 out of 5 stars (14) $10.85

› Explore similar items

Editorial Reviews

Product Description
Improve your relationships and personal effectiveness by mastering body language, sexual communication, making contact, assertiveness, negotiation, public speaking, self-disclosure, active listening, and influencing others.

This book is a complete and accessible guide for anyone who wishes to communicate better and more effectively. It is also highly recommended for therapists who wish to provide a structured training porgram in specific communications skills for clients.

From the Publisher
The classic, best-selling communication skills book, Messages, helps readers build their communication skills in all areas of life. This guide helps readers become adept in active listening, reading body language, identifying communication styles, conflict resolution, public speaking, and more. --This text refers to the Paperback edition.

See all Editorial Reviews

Product Details

Paperback: 311 pages
Publisher: New Harbinger Publications; 2 edition (September 1995)
Language: English
ISBN-10: 1572240229
ISBN-13: 978-1572240223
Product Dimensions: 8.9 x 6 x 0.9 inches
Shipping Weight: 1.2 pounds (View shipping rates and policies)

Average Customer Review: 4.8 out of 5 stars See all reviews (21 customer reviews)

Amazon.com Sales Rank: #50,696 in Books (See Bestsellers in Books)

Would you like to update product info or give feedback on images?

Look Inside This Book

Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Index | Back Cover

Citations (learn more)

50 books cite this book:

Your Depression Map: Find the Source of Your Depression and Chart Your Own Recovery by Randy J., Ph.D. Paterson on page 264, Back Matter (1), and Back Matter (2)
Couple Skills: Making Your Relationship Work by Matthew McKay in Back Matter (1), and Back Matter (2)
Becoming a Slave by Jack Rinella on page 105, and Back Matter
Overcoming the Emotional Challenges of Lymphedema by Elizabeth McMahon on page 135, and page 314
Family Guide to Emotional Wellness: Proven Self-Help Techniques and Exercises for Dealing With Common Problems and Building Crucial Life Skills by Patrick Fanning on page 69, and Back Matter

See all 50 books citing this book

What Do Customers Ultimately Buy After Viewing This Item?

	89% buy the item featured on this page: Messages: The Communication Skills Book 4.8 out of 5 stars (21) $12.21
	5% buy People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts 4.4 out of 5 stars (43) $11.69
	2% buy The 7 Powers of Questions: Secrets to Successful Communication in Life and at Work 4.6 out of 5 stars (8) $10.17
	2% buy The Art of Talking So That People Will Listen: Getting Through to Family, Friends & Business Associates 4.2 out of 5 stars (8) $12.60

Explore similar items

Tags Customers Associate with This Product

(What's this?)

Click on a tag to find related items, discussions, and people.

communication(8)

communication skills(5)

self-help(4)

conflict(2)

counseling(2)

couples(2)

interpersonal relations(2)

book(1)

interpersonal communication(1)

leadership(1)

new age(1)

See all 13 tags...

Help others find this product — tag it for Amazon search

No one has tagged this product for Amazon search yet. Why not be the first to suggest a search for which it should appear?

Sell a Digital Version of This Book in the Kindle Store

If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store. Learn more

Customer Reviews

21 Reviews

5 star:		(17)
4 star:		(3)
3 star:		(1)
2 star:		(0)
1 star:		(0)

Average Customer Review

4.8 out of 5 stars (21 customer reviews)

Share your thoughts with other customers:

Create your own review

Most Helpful Customer Reviews

79 of 81 people found the following review helpful:

5.0 out of 5 stars In todays dysfunctional world it is a must, September 21, 1999

By A Customer

This book is amazing. I felt like they should be paying royalties because they had stolen my life. Every poor communication skill I had was in there. The funny thing was that I didn't realize they were bad until this book explained it. It is as simple as someone turning on a light.It is so basic you can start improving your communication skills immediately. It has done wonders for my girlfriend and I. Without much work at all we have been able to communicate so much more effectively and it has truly allowed our relationship to blossom. Where before would fight and totally misunderstand each other, now we know how to talk with each other and avoid all the big communication downfalls. It is neat to see these good communication habits replace very destrucive patterns. They also reinforce themselves every time you practice them. After a while they become second nature and you become amused at how you are using these effective skills so easily. I know what everyone is getting for Christmas this year.

Comment Comment (1) | Permalink | Was this review helpful to you? Yes No (Report this)

74 of 78 people found the following review helpful:

5.0 out of 5 stars Communication Skills Everybody Should Have, January 29, 2002

By	M. Bennett "distance_cyclist" - See all my reviews (REAL NAME)

The authors have created a very in depth but easy to read psycho analysis of poor communication skills and ways for individuals to help themselves change their attitude and methods of communicating with others.

Listening is probably the most important skill of communication that most of people lack. Many do not even think of listening as communication. I was guilty of trying to ancticipate or guess what the other person was going to say, already working out my reactive answer and therefore not hearing the last half of the conversation. It takes a bit of self control and discipline to be able to really listen.

People have a habit of not coming to the point for fear of being rejected or hurting the other persons feelings. The person giving the message learns how to take the sting out of the message by not blaming or accusing but still being direct. It is a different way of wording your sentences but I was amazed at the way this technique can defuse a tense situation.

If you find that you are sometimes missunderstood or fear of the reaction from telling your boss, wife, girlfriend or work colleague what you really think, then I would highly recommend purchasing this book. It is a great book for everybody.

Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)

56 of 59 people found the following review helpful:

5.0 out of 5 stars Simple but effective; good for all ages, October 25, 1999

By A Customer

This is a self-help book that cuts through all the big words and psychological concepts and gets immediately into helping you change. There is something for everybody here -- parents, teens, managers, and children. Their explanations of screwed up communication patterns are concise and their "solutions" are elegant. One of the few self-help books I have bothered to keep on my bookshelve. Worth every penny.

Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)

Share your thoughts with other customers: Create your own review

› See all 21 customer reviews...

Most Recent Customer Reviews

5.0 out of 5 stars great book
This is a great book. I wish everyone in the world would read this book. This book truly changed my life. I am an RN. Read more

Published 3 months ago by likeafeather

5.0 out of 5 stars MESSAGES- THE book for improving communication skills.
This book provides extensive coverage of different types of communication techniques with excercises to develop great communication skills. Read more

Published 5 months ago by Paul H.

5.0 out of 5 stars Great resource!!
This book is a great resource for anyone who needs to improve communication and relationship skills. Read more

Published 6 months ago by C. Cummings

5.0 out of 5 stars Excellent book
This is an exceelent book regarding communicating with others and is easy to read. I was at first worried that it would be to clinical but it is in layman's terms that is easy to... Read more

Published 11 months ago by Sparkle in Vegas

5.0 out of 5 stars Developing Communication Skills
As a counselor I often use this book to help clients understand and develop communication skills. Messages provides a comprehensive overview and is well written. Read more

Published 11 months ago by Kenneth A. Weene

5.0 out of 5 stars Excellent book
The only thing I don't like about this book is not having read it before.

The authors explain clearly how to structure you communication in an effective way so you... Read more

Published 13 months ago by V. Ramos

5.0 out of 5 stars Better Communication
I been working through the book in steps, it has helped my communication skills in my personal life as well as my professional one.

Published 13 months ago by Cynthia Vink

4.0 out of 5 stars Messages: The Communication Skills Book
This book is a great look into the inner workings of the human mind and the relationship humans have with communication and with each other. Read more

Published 14 months ago by Rebecca A. Gundy

5.0 out of 5 stars Best communications book out...
Very simple, well organized book full of proven strategies and exercises to help the most word challenged individuals like myself face the world. Read more

Published 14 months ago by K. Artis

5.0 out of 5 stars Awesome book!
This is truly an awesome book for those who struggle with effective communication. I read this book cover to cover and saw instant results in my communication to colleagues at... Read more

Published 15 months ago by Melvin C. Griffin

› See all 21 customer reviews...

.jsOffDisplayBlock { display: block; } .jsOffDisplayInline { display: inline; } .jsOffVisibility { visibility: visible; } .jsOnDisplayBlock { display: none; } .jsOnDisplayNoneBlock { display: block; } .jsOnDisplayNoneInline { display: inline; } .jsOnDisplayInline { display: none; } .jsOnVisibility { visibility: hidden; } .jsOnDisplayBlock { display: none; } .jsOnDisplayInline { display: none; } .jsOnVisibility { visibility: hidden; }

Customer Discussions

Beta (What's this?)

New! See all customer communities, and bookmark your communities to keep track of them.

This product's forum (0 discussions)

	Discussion	Replies	Latest Post
	No discussions yet

Ask questions, Share opinions, Gain insight

Start a new discussion

Topic:

First post:

Receive e-mail when new posts are made

Prompts for sign-in

[Cancel]

Guidelines

Active discussions in related forums

Discussion	Replies	Latest Post
religion What religious freedoms will be taken away if gay marriage is allowed?	318	7 seconds ago
religion Believers, you have no obligation to justify your belief in God to anyone.	19	2 minutes ago
religion "whoever marries a woman who is divorced commits adultery."	28	2 minutes ago
health Is Spanking a lovable or harmful form of disipline?	3859	3 minutes ago
health Should corporal punishment be permitted in U.S. public schools?	30	18 minutes ago
self-help date rape	187	2 hours ago
self-help Change as an ally?	3	3 hours ago