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Butlers & Household Managers: 21st Century Professionals
 
 
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Butlers & Household Managers: 21st Century Professionals (Paperback)

by Steven Ferry (Author) "For most people today, butlers are amusing mannequins on the screen, sometimes starchy, sometimes scathingly sarcastic, but forever symbolizing the discrete pleasures available to those..." (more)
Key Phrases: butler administrator, morning tray, hidden extras, United States, Nineteenth Century, Twentieth Century (more...)
4.5 out of 5 stars See all reviews (10 customer reviews)


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Editorial Reviews

Product Description
Butlers & Household Managers, 21st Century Professionals is designed to assist those seeking a new and rewarding career as a butler or the American equivalent, the household manager, as well as those seeking to employ them, whether in stately home, hotel, corporate setting or elsewhere. In the increasingly competitive and mechanistic world in which we live, service is often the only differentiator between one provider and another. Having a competent butler is one way to develop that much-needed edge.

About the Author
Steven Ferry, born and raised in England, has published twenty books since he began his writing career. Prior to that, he worked as a butler, and before that, was a teacher. He now lives in Florida with his wife, where he continues to write, teach and consult.

Product Details

  • Paperback: 250 pages
  • Publisher: BookSurge Publishing (June 19, 2002)
  • Language: English
  • ISBN-10: 1591093066
  • ISBN-13: 978-1591093060
  • Product Dimensions: 9.9 x 6.8 x 0.7 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 4.5 out of 5 stars See all reviews (10 customer reviews)
  • Amazon.com Sales Rank: #671,904 in Books (See Bestsellers in Books)

Inside This Book (learn more)
First Sentence:
For most people today, butlers are amusing mannequins on the screen, sometimes starchy, sometimes scathingly sarcastic, but forever symbolizing the discrete pleasures available to those who have arrived. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
butler administrator, morning tray, hidden extras, valet service, household manager, table plan
Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, Nineteenth Century, Twentieth Century, New World
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Customer Reviews

10 Reviews
5 star:
 (8)
4 star:
 (1)
3 star:    (0)
2 star:    (0)
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 (1)
 
 
 
 
 
Average Customer Review
4.5 out of 5 stars (10 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

 
12 of 12 people found the following review helpful:
5.0 out of 5 stars Simply The Best!, October 2, 2004
By The British Butler (North Carolina, USA) - See all my reviews
If you are involved in the world of private service, I highly recommend this book as a "must have." Mr. Ferry has gone to great lengths to get it right and the results are contained within the pages of this book.
Mr. Ferry presents us with a history of Butling (and other private service household positions,) and weaves a rich tapestry of service standards, duties, do's and don'ts, professional expectations and numerous other pieces of valuable advice throughout the book.
If you do not have this wonderful resource in your collection my advice is to get it and use it.
"The British Butler"
North Carolina, USA
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11 of 11 people found the following review helpful:
5.0 out of 5 stars You don't have to be a butler to love this book!, September 23, 2005
By David Adams (Minnesota) - See all my reviews
(REAL NAME)   
I am NOT a butler, but I sought this book out on the internet and finally purchased it after thinking I could use it for many years. I was NOT disappointed. It is the best self-help book on the market! This book can help you organize your life on nearly every level. It is an organizers dream book for most of us who have to live without at butler. Yes, I am still in the process of becoming a good household manager, but now I have the advice and skills of my "guide book man".
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11 of 12 people found the following review helpful:
5.0 out of 5 stars Butlers & Household Managers, 21st Century Professionals, October 4, 2002
By A Customer
Six weeks ago I purchased your writings of Butlers and Household Managers, which I hasten to add is outstanding!!! It is to the point, pays attention to the details of everyday operations and the manner and style in which to deliver private service. It has proven to be a most excellent guide/reference that assists and refreshes me as needed. Your checklists are a valuable resource that can be edited or embellished to suit the circumstances. Thank you for sharing your expertise. This book is worth its weight in gold!
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Most Recent Customer Reviews

1.0 out of 5 stars NOT AS GOOD AS MRS. STARKEY'S ORIGINAL GUIDE TO PRIVATE SERVICE!!
Mrs. Starkey's Original Guide to Household Management: The Key to Meeting Service Expectations for Private Homes
Mrs. Read more
Published 4 months ago by Starkey International

5.0 out of 5 stars Butlers & Household Managers
"I just finished reading your book ³Butlers & Household Managers² and found it extremely interesting and very informative. What a wealth of information... Read more
Published 10 months ago by M. E.

5.0 out of 5 stars The most informative and concise book for this topic ever
I loved this book and still refer to in occasionally. I wish more books were written by him and perhaps in a memoir tone so it could be an entertaining version of this one. Read more
Published on June 21, 2006 by Kira

4.0 out of 5 stars Butlers & Household Managers, 21st Century Professionals
"I read `Butlers' cover to cover. Great! It captures the essence of good butling-competency and discretion."
Published on October 4, 2002

5.0 out of 5 stars Butlers & Household Managers, 21st Century Professionals
I've read your book cover to cover and not only enjoyed it but also learned many new things." Vice President/Secretary, International Association of Household Professionals
Published on October 4, 2002

5.0 out of 5 stars Butlers & Household Managers, 21st Century Professionals
"...Butlers and Household Managers ... has been a great help to me in my new position and honestly speaking, I COULD NOT HAVE MANAGED TO DO SOME OF THE TASKS THAT WERE ASKED OF... Read more
Published on October 4, 2002

5.0 out of 5 stars Butlers & Household Managers, 21st Century Professionals
"This is just a short note, to say a very big thank you for a book that has now become a Bible in my work place. Read more
Published on October 4, 2002

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