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Editorial Reviews
From the reviews of the second edition:
"This second edition has been completely revised the publisher claim, with up-to-date information on the latest state of development in the country. a ] this book still offers valuable information about the IT-enabled service industries in this continent. The current second edition is a useful text for anyone who is looking to the future for involvement with a country that is already making its mark in IT and offers potentially not only a flourishing market but also growing pool of IT workers." (W. R. Howard, Kybernetes, Vol. 37 (1), 2008)
Product Description
A day does not pass without a newspaper report about yet another company that has started outsourcing technology or other business processes to India. The Senate recently voted 70 to 26 in favor of preventing federal contracts going offshore, yet US managers continue to beat a path to India because it is the global leader for offshore IT-enabled services. Many CEOs seek to reduce their costs or improve service quality, but not many understand India on their first visit and some are confused by the culture. In this book author Mark Kobayashi-Hillary introduces India and the major players in the Indian service industry. He offers a balanced view on the trend to outsource to India, describing the reasons why a business should utilize India as an offshore outsourcing destination and the steps needed to find and work with a local partner. Not only does the book make a compelling economic case for outsourcing to this region, it also discusses how to manage the entire transition process, including the potential impact on local resources. Mark Kobayashi-Hillary is a British writer and independent outsourcing consultant based in London. He has worked at a senior level for several leading banking and technology groups and has been involved in managing outsourced relationships in the UK, Singapore and India. He is a regular commentator on India and outsourcing in the European press. Outsourcing To India is written from personal experience and several years of research. This practical guide will help managers navigate through the offshore outsourcing maze, allowing them to avoid many of the major pitfalls others have faced when setting up shop in India.
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It is almost impossible to describe India in words alone. Read the first page Key Phrases - Capitalized Phrases (CAPs): (learn more)
New Delhi, New York, Rob Aalders, Six Sigma, Elizabeth Sparrow, Gurcharan Das, Indian Airlines, Sara Cullen, Leader Profile, Richard Finn, Tamil Nadu, United States, American Express, South Africa, Air Deccan, Andhra Pradesh, British East India Company, Lawrence James, Wipro Spectramind, Charles Handy, Indian Institute of Management, Inland Revenue, Professor Ojha, Azim Premji, General Musharraf Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
- The IT Outsourcing Guide by Rob Aalders on 16 pages
- Inside Outsourcing by Charles L. Gay on 14 pages
- India Unbound by Gurcharan Das on 11 pages
- A Guide to Global Sourcing - Offshore Outsourcing and other Global Delivery Methods by Elizabeth Anne Sparrow on 6 pages
- The Power of Identity: The Information Age: Economy, Society and Culture, Volume II (The Information Age) 2nd Edition by Manuel Castells on 4 pages
See all 45 books this book cites
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