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ooma Hub - VoIP Phone Device with No Monthly Phone Service Bills

by ooma
261 customer reviews
| 4 answered questions

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Technical Details

  • Brand Name: ooma
  • Model Number: 100-0106-100
  • Item Display Weight: 3.50 pounds

Product Description

From the Manufacturer

Ooma is an award-winning product that gives you free home phone service. Quite simply, no more nickel and dime fees and no more monthly phone bills. Acclaimed by The New York Times, The Wall Street Journal, USA Today, and Business Week, and featured as one of the year's hottest products in Parade and In Style magazines, Ooma offers premium home phone service as it was meant to be.


Your one-time purchase of the Ooma system delivers:


Smart and stylish, the Ooma Hub partners with your high-speed Internet and your existing home phones to deliver free home phone service. Your one-time purchase eliminates monthly bills for U.S. calling and delivers extremely low rates for international calls. You'll also get bundled features at no extra charge. Click below for a full list of what is included with your purchase of an Ooma Hub.

Free U.S. calling
Your one-time purchase of an award-winning Ooma Hub device frees your phone service. Call anyone, at any number, anywhere in the U.S. without charge. Think how much you pay the phone company each year. Now imagine what you could do with all the money you save.

Bundled features
Ooma gives you all the calling features you've come to depend on, including caller-ID, call-waiting, and voicemail.

Exceptional voice quality
The Ooma system has been architected to deliver exceptional voice quality and reliability, giving you the crisp, acoustic performance of a landline, without the associated monthly charges. According to our customers, Ooma offers “excellent voice quality,” “better than landline.”

My Ooma Online
My Ooma is your online destination for the Ooma service. You can listen to messages, check your call logs, control your account preferences, prepay for international calling, and even set up voicemail notifications, 24 hours a day.

Low-cost international calling
Ooma offers low-cost international calling starting at only a penny per minute. Prepay for international calls in increments as low as $10 in the online Ooma Lounge. Ooma also offers free in-network calling, so call another Ooma customer anywhere in the world at no charge!

We've got your number
Want something new? When you purchase an Ooma system, you can choose a new number in any calling area in the US. Want to keep your phone number? Ooma gives you the option to transfer your number from your current phone provider. Just pay a one-time porting charge of $39.99, or enjoy complimentary number porting with an annual subscription to Ooma Premier ($99.99).

Set-up is easy
Ooma has been designed with the customer in mind for an intuitive out-of-box experience. Most customers are up in dialing in less than 15 minutes. If you've got any questions, our online support site is loaded with dozens of articles, diagrams, tips, and facts. Something we didn't cover? No problem. Check out our lively customer forum or call a member of our support team.

Flexibility to keep a landline
Ooma gives you the flexibility to integrate a low-cost landline as a backup. This means you can keep your current phone number and enjoy the assurance of traditional 911 service and seamless coverage during Internet and power outages.

Discover Ooma Premier

Want more? Try our enhanced calling features with your free 60-day trial of Ooma Premier. Enrich your home phone experience with features designed to help you:
  • Block telemarketers
  • Save serious cash
  • Stay connected on the go
  • Setup a home office
  • Keep the peace
After the free trial ends, you can keep Ooma Premier for $12.99 per month or $99.99 per year.

Transfer your number
Want to keep your phone number? Ooma will transfer your number from your current phone provider for free with an annual subscription to Ooma Premier ($39.99 value).

Personal blacklist
Let Ooma be your personal bouncer. Review your call logs in the Ooma Lounge. For anyone who doesn't make the cut, add them to your blacklist. Their call will get diverted next time they call. You have the option to block them completely or send them straight to voicemail. The choice is yours.

Community blacklist
Harness the power of the Ooma community and protect yourself from unwanted callers before they've even tried to call you. Think of it as Survivor for telemarketers. As other Ooma users vote callers "off the island" by adding them to their blacklist, we're tallying up the votes. Combined with our algorithms for detecting phone spamming patterns, and you've got the ultimate blacklist!

Constantly on the go? Multi-Ring takes call forwarding to the next level. Configure your Ooma number to simultaneously ring your home phone and mobile phone at the same time. Answer the call on either, the choice is yours. Whether at home or on the road, you'll never need to miss a call.

Instant Second Line
Do your kids have the gift of gab? No problem! When you sign up for Ooma Premier, you'll get an Instant Second Line? feature, which lets you make or take two simultaneous calls without the cost or hassle of installing a second line. So when your daughter's chatting with her BFF (i.e., best friend forever), simply pick up another phone and you'll get a fresh Ooma dialtone.

Images show the Ooma Scout.
Click here to learn more about it.

Message screening
Don't recognize the caller-ID? Just let your Ooma system pick up the call and listen in as the caller's message is played out through the speakers on your Ooma device. If it turns out you want to take the call, just pick up the phone and connect instantly.

Voicemail forwarding
Enjoy the ultimate convenience of having your voicemail forwarded to your email. Now you can listen to messages from your favorite mobile or desktop email client.

Personal numbers
Ooma makes it easy to add phone numbers for your home office and all the members of your family. With Ooma Premier, choose a second number anywhere in the US! Decide whether you want your number to ring and leave voicemail on all phones or just your personal Ooma device. Need more than two numbers? The Ooma system supports up to nine (additional monthly charge applies).

Private voicemail
Want privacy from snooping family? With Ooma Premier, make any Ooma device a private extension. What's more, you'll get a password-protected voicemail account to hear your messages online. You can also set up personal greetings, customize privacy settings, and control your voicemail notification or forwarding preferences.

Custom ring patterns
Isn't it time to quit playing receptionist for your way-too-popular kids? When you subscribe to Ooma Premier, you can select custom ring patterns for each of your personal numbers so you'll know which calls are for you.

Three-way conferencing
Need to make dinner plans with two of your friends? We've got you covered. Ooma makes three-way calling simple! Once you're on a call, press the second line button to make or take a second call. Press down both line buttons at once, and you've got yourself a conference call.

Send to Voicemail
Don't have a pen and paper handy to jot down a note or directions to a party? Transfer a call to voicemail by pressing the "Send to Voicemail" button at any time.

Do Not Disturb
Need a little peace and quiet? Simply press the envelope icon for two seconds and all your calls will roll into voicemail without ringing. You'll still see a blinking light when new messages come in. To deactivate Do Not Disturb, hold down the envelope icon for two more seconds.

Images show the Ooma Scout.
Click here to learn more about it.

How Do We Compare?

Other phone companies nickel and dime you for local toll calls and long-distance, layering on mysterious fees, taxes, and surcharges for stuff you don't need. They bill you extra each month for caller-ID, call-waiting, and voicemail; features we, at Ooma, believe are fundamental to your U.S. calling rights.

Your one-time purchase of an award-winning Ooma system gives you free home phone service. You'll get the voice quality and ease of a traditional landline. That's because we've architected the Ooma system to partner with your existing home phones and high-speed Internet to deliver state-of-the-art calling without monthly bills.

There are no special handsets. No tricky calling codes to enter. No need to log onto a computer. Just pick up a phone and dial. It's that easy.

And for those who demand more, you'll get a 60-day free trial of Ooma Premier, so you can test-drive all of Ooma's innovative features, like multi-ring, personal numbers and private voicemail for each member of your home, with lots more on the way.

So if monthly bills are weighing you down, the answer is simple. Break free with Ooma.


  • High-speed fixed-line Internet connection (cable, DSL, fiber-optic)
  • 256 Kbps upstream network speed (384 Kbps recommended)
  • Corded or cordless home phone
  • Intended for residential use only

Feature List

Ooma Hub (no monthly fee required)

  • Free US calling: Call anyone, anytime, anywhere in the U.S.
  • Phone number flexibility: Choose a new number anywhere in the U.S. or transfer an existing number for a one-time charge
  • Caller-ID: See the name and number of who is calling (caller-ID compatible phone required)
  • Call-waiting: Switch to a new incoming call when you are already on the line
  • Call-waiting caller-ID: See the name and number of a new incoming call before you switch over
  • Voicemail: Access your messages remotely from any phone or web browser
  • Voicemail notifications: Receive notifications via email or text when incoming messages arrive
  • Broadband Answering Machine: Listen to messages hands-free with the built-in speaker
  • Ooma Lounge: Hear messages and control your preferences online
  • Call logs: Check your calling history online; filter and sort to find the call you are looking for
  • Enhanced 911: Emergency personnel are automatically given your registered address when you dial 911 (subject to availability)
  • Free in-network calling: Call another Ooma customer anywhere in the world for free
  • Outbound caller name: Have your name show up when you call out (other party must have caller-ID with name feature)
  • Caller-ID blocking: Use *67/*82 to block or display your caller-ID/name for outgoing calls
  • Anonymous call blocking: Automatically block anonymous calls from ringing your phone
  • Call return: Return the last incoming call by dialing *69
  • Landline backup: Automatic fallback during power/Internet outages or 911 calls (requires basic landline to be plugged-in)
  • Prepaid international calling: Make low-cost international calls starting at only a penny per minute
  • Directory assistance: Make 411 calls at $0.99 per call
  • Warranty: One-year limited warranty

Ooma Premier (optional: $9.99/month or $119.99/year)

  • Free number porting: Transfer an existing number for free with an annual subscription to Ooma Premier
  • Personal blacklist: Blacklist unwanted callers to prevent them from being able to reach you
  • Community blacklist: Harness the power of the Ooma community to block unwanted callers before they've tried to call you
  • Call forwarding: Forward your calls to your mobile phone when you are away from home
  • Multi-Ring: Simultaneously ring your Ooma number and your mobile phone, or any number you choose
  • Message screening: Screen your calls by listening in as a caller is leaving their message
  • Voicemail forwarding: Have your voicemail automatically forwarded to email
  • Instant Second Line: Make a second call even when someone else is on the phone (requires Ooma Scout)
  • Enhanced call-waiting: Answer an incoming call even when someone else is on the phone (requires Ooma Scout)
  • Three-way conferencing: Conference two lines together at a push of a button
  • Send to Voicemail: Transfer a call to voicemail at a touch of a button
  • Do Not Disturb: Transfer all incoming calls directly to voicemail at a touch of a button
  • Personal numbers: Select additional phone numbers in any calling area in the US
  • Directed ringing: Configure your personal number to only ring on your private extension (requires Ooma Scout)
  • Private voicemail: Create private voicemail and Lounge accounts dedicated to a personal number (requires Ooma Scout)
  • Distinctive ringing: Control the ring pattern based on a personal number

Device Specifications

Ooma Hub
Dimensions 7.5"W x 6"D x 2.25"H (187 x 150 x 55mm)
Weight 19.7 ounces (550g)
I/O Ports One 10/100 Ethernet LAN port, one 10/100 Ethernet WAN port, one RJ-11 port (phone), one RJ-11 (wall)
Power 12 VDC, 1A
Package Contents Ooma Hub device, Ethernet cable, phone cable (2), phone splitter, AC adaptor, Quick Start Guide, User Guide

Product Details

  • Product Dimensions: 10.7 x 10.7 x 5.5 inches
  • Shipping Weight: 3.4 pounds
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • ASIN: B0033AIW7M
  • Item model number: 100-0106-100
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (261 customer reviews)
  • Amazon Best Sellers Rank: #95,310 in Electronics (See Top 100 in Electronics)
  • Product Warranty: For warranty information about this product, please click here
  • Date first available at September 14, 2004

Customer Reviews

Most Helpful Customer Reviews

87 of 89 people found the following review helpful By Frotox on July 21, 2010
Verified Purchase
This is my second Ooma Hub. Been using Ooma for about 1.5 years now and love it. Got my second one so my son can have his own phone to take away to college in a few years. The system works where ever it can be connected to the internet. My wife couldn't believe she could make phone calls for free and thought there must be a catch. The original Ooma said free phone calls for life... but they changed the plan this year to require a $12 government regulatory fee after the first year on the new systems sold (old one was grandfathered in). Also, it is a good idea to check to see what phone numbers are available if you don't plan to port your number, since occasionally they are out of numbers in specific zones. Lastly, I had to research if it would work to "power" the whole house by plugging the "phone out" into the wall outlet... but that's exactly what happens. Best to disconnect the line into the house from the phone company if you use cable internet to avoid damage from power surges from the neighborhood telephone lines.

PS I have also used Skype and Magic Jack... this system is the real McCoy! Trust me... Pay a little more upfront and enjoy years of a REAL phone service.
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351 of 380 people found the following review helpful By Mark #1 HALL OF FAMETOP 1000 REVIEWERVINE VOICE on January 27, 2008
Vine Customer Review of Free Product ( What's this? )
ooma Hub - VoIP Phone Device with No Monthly Phone Service Bills

Ooma's new internet phone system offers a new twist on a market filled with alternatives for voice-over-IP (VOIP) calling. With the choice of either keeping your existing landline or using your broadband connection for a pure internet calling system, it will fill a niche for a lot of people. The simple design and quality calls are sure to get noticed.

+ No residual monthly service charges! Free domestic long distance!
+ Nice design - sleek unit with big simple buttons and lighted indicators (blue=good, red=bad! :-) )
+ Offers landline integration or pure internet phone options to meet different consumer needs
+ Landline integrated service offers real 911, not internet call center - HUGE PLUS!!!
+ Landline integrated service lets you to use it from multiple phone jacks with Ooma Scouts!!! ooma Scout - Accessory to VoIP Phone Device with No Monthly Phone Service Bills
+ You can keep your same number with existing landline service or get a new number with internet service
+ Included voicemail system can be accessed over the internet via the OOMA lounge!!!
+ GREAT international calling rates!!!
+ Great startup manual with very simple instructions for almost every possible setup
+ Works with any phone, corded or cordless
+ Instant second line allows you to put people on hold, answer another call, or conference in 2 calls
+ Call screening, do not disturb, or send to voicemail when you are not able to answer a call!
Read more ›
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219 of 239 people found the following review helpful By Kathleen M. Fontaine on May 19, 2010
Having the OOMA system in my home for business, I thought - let me save my elderly parents some money and install a system in their home. Well my good intentions backfired due to the incompetence of the customer service team (offshore - English second language - not necessary to spell it out) and the horrendous porting process problems.

We started in February, waited, and waited for an email that the porting of the phone number from Cox Cable to OOMA was completed - never received one email from OOMA over the 3+-month period, with the exception of the Welcome email.

I called in late March and was told all was good. Tried again in mid April - was told that there was a 'discrepancy issue' - the Zip Code and that an email had been sent out. Checked - no email, meaning weeks had gone by with no activity to rectify the issue. Faxed a copy of the phone bill showing the correct zip code. (found it odd that OOMA didn't think it was important to make outgoing calls to their customers on issues like this - or even use snail mail)

Called again on May 4, (still no email) was told there was another discrepancy, but the customer service agent had no idea what that discrepancy was nor did she know where to find out... in frustration I canceled the account and was told the number would not be ported and a refund would be sent out for the porting fee. I removed the equipment.

Late last night, received a call from my elderly Dad who is dealing with health issues and my mom's Alzheimer's that his phone was not working.

Guess what - OOMA's third party vendor ported my parent's phone number and Cox Cable canceled their phone service.

Called Cox and was told my parents would be without a phone for one-week period.
Read more ›
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57 of 60 people found the following review helpful By Scott Y. on January 17, 2011
Verified Purchase
This review is simply to let everyone know that monthly charges do apply on this model for new activations. The charge varies by location but is $3-4 per month currently for most areas. You can check the charge in your area at Ooma's website. This is a minimal charge but the description at the time of my purchase indicated there were no monthly charges.
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