Customer Reviews

palm Treo 680 Phone, Crimson (AT&T)

5 star:		(4)
4 star:		(3)
3 star:		(2)
2 star:		(0)
1 star:		(1)

 

 

I purchased the very impressive AT&T 8925 "Tilt" thinking that it would be a nice upgrade from carrying a phone and a PDA. I couldn't stand the Windows Mobile software so I traded it in for the Treo 680 and I couldn't be happier. The "Tilt" may have the "wow" factor and is great for impressing your friends, but the Treo 680 delivers usability!

The Treo 680 is working great, I use bluetooth to sync with my PC without needing a cable. I'd read elsewhere that this was difficult to configure. It wasn't, the phone walked me through the configuration beautifully.

One *excellent* feature of the Treo 680 is the switch on the top to switch between sound and vibrate mode. Very handy! The camera is perhaps the weakest aspect of this phone (only 640x480 resolution) but I'm surprised at how well the pictures actually are coming out.

The keyboard takes a couple days to "learn" but then works "ok" (as well as I can imagine any tiny keyboard is going to work). It does help to keep your fingernails trimmed, it would be tough to type with long fingernails.

"Documents to Go" as always provides syncronization with word processing and spreadsheet files. And it does it better than Windows Mobile!

I have had the phone a month, and I really like it. It does everything I want it to, including organizer and calendar, as well as holding and displaying PDF, Word, and Excel docs.

It DOES take a while to learn to use the features, and I have to admit there are probably some I still don't know.

BTW, it comes with all the accessories you need, including a car charger, headset and usb cable for the computer.

I would recommend it.

I have been a Palm PDA user for years and decided to get a smart phone. I wanted to keep my Palm programs so I bought a Palm Treo. I bought the 680 because I wanted to change cell phone carriers from Verizon (doesn't get good reception in my geographic area) to AT&T/Cingular. I have owned the phone for about 4 months and have been quite pleased. It is easy to use, compact, and allows me to keep scheduling, contacts, phone, etc. in one device. My one complaint is the battery life, which is relatively short. It has been improved since the upgrades that were available last month. Other than battery life, I haven't had any problems that other users have described.

I left sprint and wanted to switch to AT&T and Amazon.com had the lowest price by far! I actually received more money back in rebates than I actually paid for the phone! Be patient, the rebate from AT&T takes about 2 months to get to you and the Amazon rebate takes a bit longer. I have had great AT&T cellular service and their customer service has been fantastic, the exact opposite of Sprint!

Now to the phone, I love it! I must say at least once a day how much I love it and I've had it for over 2 months. I have had many palm devices, my previous one was a Tungsten. I chose this product because I did not want Windows Mobile software and I wanted to combine my palm and cellphone into one device.

The palm software is nothing new, which I know irritates some consumers. I personally really like the Palm OS. It is easy to use and there are countless programs you can download, even for free (AvantGo and Splash Money/Shopper are great ones). I love that I can search on the web for a business and I can just click on the phone number listed on the website and call. The screen is bright and the keyboard is relatively easy to use once you've had some practice. I like the switch on the top of the phone to easily turn vibrate on.

The only downside seems to be the camera. I have yet to take a photo that I haven't deleted soon after. I really didn't buy the phone for the camera though. Another annoyance is downloading ringtones..I cannot download them from the AT&T sponsored website which seems silly. I do just use the voice recorder to record whatever song I like and turn it into my ringtone.

I have not had a battery issue like some of the other reviewers have stated. I use the web throughout the day, use the alarm clock, have event reminders set, and have my email updated continuously. I text a few times a day and use the phone for a total of 90mins/2 hours or so on a weekday. By the end of the day my battery percentage is usually around 45%.

Overall, I love this phone and highly recommend it!

palm Treo 680 Crimson Smartphone (AT&T)The phone Is great. Trying to deal with Amazon was awful. I purchased a phone thinking that I could transfer my number to the new phone. I could not because my old number(not my acct.)was an at&t number. When I tried to return the phone I was given the run around by coustomer service. No one ever contacted me as I was told would happen. I just had to pack the phone up and send it back with tracking. This was my last time dealing with Amazon.com

I now have the 680, it replaced my ailing year old 650 in November 2007. I like the features, but compared to the 650 the battery life is poor. I do have a few issues with the phone: when it is ringing and you touch the phone you lose the call (not just the buttons, anywhere on the phone), the phone locks up frequently and I must take the battery out and then let the phone reboot, and I have to then reset my button preferences each time. This happens 2 or 3 times a day. I use my phone for business as well as personally, so I use it well over 5000 minutes a month. Adobe reader is squirrely, and the phone often drops my bluetooth signal while I am in coversation, and is not a compatible phone with my car- an Acura TL. Now, with all the complaints, I have to say that overall, for what it is, it does the job. I just realize that it will most likely not 'live' very long and I will end up replacing it next year, but I have used Palm products since 2000 and will purchase another Smartphone with Palm. I am somewhat hard of hearing, so I appreciate that I can hear while on the phone, and the volume is sufficient for me to use it easily, and I appreciate the LOUD ring tone. If you have realistic expectations, this is a decent phone. I am not blown away either way- which honestly is a decent phone.

The delivery was problematic and hopefully fully documented in the archives of Amazon. Once I got the pearl I started having fun with it. Besides a couple of times when it froze on me and I had to hard re-set it by taking out the battery, everything else is superb. I compared it to the iphone and I believe the BlackBerry concept as presented in the Pearl is better, nicer and smaller.
Thanks

This phone is very light weight and smaller than the usual huge phones with the same features. It has a lot of features that I haven't yet had time to explore completely.

good looking little think, lots of features, powerful, those are the pros. Cons, it is not insurable through Cingular, network reception can be flaky on the 680, high learning curb for features, low compatibility with existing software. Basically you need to buy more software for full music player compatibility, transfering your documents from pda to actual windows apps, using your own ringtones, and basically anything utilizing a media file is rendered useless unless it is the correct mp3 file. come on people, your palm! Cingular service and coverage is out of this world, highly recommend this carrier with 5 plus stars.

I have a Treo 680 that I got on the special trade up program a couple of months ago. It's a nice looking phone. That is the best I can say about it. If it rings, the ringing will stop instantly as soon as I touch the phone. Not when I touch a button or the screen but anywhere on the body of the phone. I have called for warranty service three times. Each time they tell me the same thing -- it's a software problem! But when I finally convinced them that after trying three times to fix the software and it never worked, it had to be a hardware problem. But then they wanted $25.00 up front to replace the phone with a refirbished phone. The tech supporrt is somewhere in Asia so getting them to understand that it was a hardware problem was very difficult. So the phone doesn't work, and the tech support really stinks! Don't buy this phone.