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palm Treo 700w Phone (Verizon Wireless)
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palm Treo 700w Phone (Verizon Wireless)

by Palm
2.6 out of 5 stars  See all reviews (79 customer reviews)

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Technical Details

  • Size (LWH): 4.41 inches, 2.36 inches, 0.87 inches
  • Weight: 6.4 ounces
  • Network Compatibility: CDMA
  • Minimum Rated Talk Time: 150 minutes
  • Minimum Rated Standby Time: 60 hours
  • Battery Type: Lithium Ion
  See more technical details

Product Details

  • Product Dimensions: 4.4 x 2.4 x 0.9 inches ; 6.4 ounces
  • Shipping Weight: 1.5 pounds
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B000E6MFXA
  • Item model number: LG-VX9800M
  • Average Customer Review: 2.6 out of 5 stars  See all reviews (79 customer reviews)
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Product Description

Product Description

The Palm® Treo 700w is the first Treo with the familiarity of Windows Mobile® and the speed of BroadbandAccess! It offers Wireless sync, built-in Bluetooth® wireless technology, a 1.3 megapixel camera, and Windows Media® Player 10 for all your personal and professional needs.


To keep your smartphone's applications up to date, and to optimize the performance of your device, you may need to perform firmware and/or software updates just as you would on your PC. To learn more about updates for your device, please visit Palm's support site. Note that by clicking this link you will be leaving Amazon.com.
A lot of folks said it would never happen, but here it is: a Palm device running Windows Mobile software. This isn't just any device, either. It's the latest version of Palm's wildly popular Treo series of Smartphones. Everything that's great about the Treo hardware is here, plus all the power of Windows Mobile 5.0. And to top it off, the Treo 700w is fully compatible with Verizon wireless' EV-DO mobile broadband data service. Simply put, everything you need to do your work on the move, and at blazing speeds, has arrived.


Legendary Palm hardware meets Windows Mobile 5.0 software. View features.

The innovative Today screen keeps all your vital info in one place. View details.

An integrated application captures and organizes your photos and videos.
Under the hood, the Treo 700w features 128MB of RAM (60MB available for end user storage) and an Intel XScale 312MHz processor. The design retains the same basic form factor as the Treo 650 with a few changes. Aesthetically, the new Treo has more angular lines and a more professional-looking gray color. At 6 ounces, it's also slightly lighter than its predecessor. The button layout above the full QWERTY keyboard has been changed to accommodate the Windows Mobile 5.0 interface, and the screen sports 240 x 240 resolution.

Like the 650, the top of the 700w features an expansion card slot for SD, SDIO, and MMC memory and expansion cards, and get this: Unlike the 650, the 700w supports the Palm Wi-Fi card. Up top there's also an infrared port for line of sight data transfers, as well as a handy switch for turning off the phone's ringer. Below the screen, a five-way navigator controls most of the phone's menus and operating system functions. The left side of the unit features a volume up/down toggle plus a handy user-customizable button that can be assigned to any phone or PDA function. The rear of the unit houses a loudspeaker, as well as the 1.3 megapixel camera unit. A touchscreen stylus can be tucked away on the right side of the phone. Meanwhile, a combined charging, data, and accessory attachment port, called the Palm "multi-connector" is housed on the bottom of the unit, as is a standard 2.5 mm stereo headset jack.

Calling and PDA Features
Like the Treo 650, the Treo 700w's phone and PDA functions are designed to provide an integrated, seamless experience -- only this time its all handled by Windows Mobile. The hallmark of the Windows Mobile experience is the "Today" screen that summarizes all the important information you need to make it through the day. Here you'll get message notification, upcoming appointments, dialing functions, and a Google Web searching all in one spot. As a phone, the Treo 700w features all the functionality folks expect from a cell phone, including a handsfree speakerphone, polyphonic ringtones (polyphonic MIDI, MP3, WAV and video ringtones are supported), a vibrate mode, and picture caller ID. Microsoft Office Outlook Mobile combines email, calendar, contacts, tasks, and notes into a single application that seamlessly integrates with the 700w's phone functions. Meanwhile, headsets, car kits and other wireless peripherals can also be paired with the unit via Bluetooth (the Bluetooth 1.2 specification is supported).

Staying productive on the road is made possible by the Microsoft Office Mobile suite, which includes Word Mobile, Excel Mobile, and PowerPoint Mobile. You also get Picsel PDF Viewer for viewing PDF document attachments, and the File Explorer application makes it easy to browse the files on your 700w.

Messaging and Internet
The really big news about the 700w is that it supports Verizon's BroadbandAccess high speed wireless data service, allowing you to get DSL speeds wherever you have broadband data coverage. And what can you do with all that speed? Surf the Web faster than ever before using the bundled Internet Explorer application, or log into Pocket MSN and check your Hotmail, use MSN Messenger, or browse the MSN Mobile portal. Robust SMS and MMS functionality is built into the Windows Mobile interface, too.

One of the most important tools bundled with the 700w is Microsoft ActiveSync, which allows you to quickly synchronize your device's tasks, calendars, email, and contacts with your desktop. You also get Exchange ActiveSync, an application that lets you synchronize data with an Exchange server. Syncing can be done via USB, or wirelessly via Bluetooth.

Imaging and Entertainment
Another great feature of the 700w is that it supports Windows Media playback right out of the box. With Windows Media Player 10, Palm users can finally play streaming and downloaded video and audio content in a variety of formats, even purchased music from "Plays For Sure" supporting stores. You can also keep your tunes loaded on a memory card and listen to stereo sound wherever you roam (requires an optional stereo headset adapter).

The Treo 700w's built-in camera sees a bump in performance with the ability to take 1.3 megapixel (1280x1024) stills. The camera also features a 2x digital zoom, a self portrait mirror, and automatic light balancing. While the camera is great for taking stills, it can also function as a camcorder, allowing you to capture MPEG4 video to the unit's memory. An integrated media application organizes your captured photos and videos.

And last, but certainly not least, the Treo 700w keeps the fun going when you've got some downtime with great games. Bubble Breaker and Solitaire ship with the handset, but more Windows Mobile games are available.

Suggested Service Options
To get the most from the Treo 700w, you'll need to choose two additional service features on top of a voice plan. First, consider a Verizon BroadbandAccess plan, which also includes lower-speed data access in areas where broadband service is not available. If you are a frequent SMS or MMS messaging user, it's a good idea to get an Unlimited IN messaging plan to avoid pay-per-message charges. To learn more about phone options, consult our cell phone options guide.

EV-DO Wireless Broadband Coverage
Learn more about where BroadbandAccess (EV-DO) coverage is offered. View EV-DO demonstration.

Vital Statistics
The Palm Treo 700w weighs 6.0 ounces and measures 4.4 x 2.30 x .90 inches. Its lithium-ion battery is rated at up to 4.7 hours of digital talk time, and up to 15 days of digital standby time. It runs on the CDMA 800/CDMA 1900 frequencies, as well as the EV-DO and 1xRTT data frequencies. The phone comes with a one year limited warranty.

Customer Reviews

Most Helpful Customer Reviews
362 of 377 people found the following review helpful
2.0 out of 5 stars Do it all (one at a time) March 16, 2006
In theory, this is a great phone. Unfortunately, it is woefully underpowered - enough so to make it unsuitable for most and best to wait for the next version.

I have used several units extensively and have spent hours online, with customer service, and with tech support. Read on for the some critical details.

Before I move on, let's clear up some confusions. Palm makes phones and PDAs. PalmSource makes software. They used to be one company but split up a few years ago.

The Treo 600 and 650 are made by Palm and use PalmSource software. The 700w is made by Palm and uses Microsoft software.

Also, there are two versions of Windows Mobile 5.0. There is a Smartphone version and there is a Pocket PC version. The Treo 700w uses the latter, which is more versatile but usually impossible to use with one hand. However, Palm made some modifications, with Microsoft's permission, to make the 700w very usable without a stylus. That's something to consider when looking at competing phones that also use Windows Mobile Pocket PC version.

Finally, EV-DO is technically broadband, but not quite what you have at home, thus why it is marketed as "near-broadband." Home broadband speeds are at least 768Kbps peak, and 3,000Kbps speeds are commonly available. Verizon's EVDO is 512Kbps peak. 1x, the old cellular connection that the Treo 650 uses, is only 100kbps peak.

Here are the major shortcomings.

312MHz is quite slow. Most leading-edge PDAs use a 624MHz processor now. Considering that the Treo does the job of both a phone and a PDA, nothing less than 624MHz is called for.

Palm really fell asleep at the wheel with the RAM. Only about 25MB ends up being available to run all programs.
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40 of 41 people found the following review helpful
1.0 out of 5 stars Lockup Galore and Poor Design May 5, 2006
Buyer Beware! This is without a doubt the worst phone I have ever purchased.

********** Minuses **********************

1) The phone must be soft booted at least once every 3 days

2) The phone doesn't always respond when pressing the power button

3) The phone dials out automatically from your speed dial list without the user knowing it.

4) The phone connects to the internet automatically without the user knowing it. (Who knows what its transmitting)

5) Java is not supported yet

6) Dialup with bluetooth is not supported (via of Verizon)

7) If resources are low, the phone will not ring (Missed Calls)

8) Random applications start up while talking on the phone (Date/Time usually)

9) If the volume is too loud when talking on the phone, the user on the other end will hear themselves echo

******************* Pluses ***************************

1) The EV network is pretty fast (up to 50 KBytes/sec for downloads on EV, up to 17 KBytes/sec for all other areas)

2) Battery life is pretty good

3) Synchronization with PC
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45 of 48 people found the following review helpful
5.0 out of 5 stars Not perfect but still fits my needs April 3, 2006
I've been hesitating getting the Treo 700w for several months now, for two reasons:

1) I was with Cingular and I was waiting to see if and when they would add this phone to list of PDA phone offerings. I was also a bit hesitant to switch to Verizon, as many reviews I've read of their service, especially signal coverage in some areas, was pretty poor.

2) The cost of the phone, compared to how new it was. I didn't want to leap at new and untested technology and be both disappointed and $500 poorer (plus stuck with a 2-year contract) if it turned out to be a dud.

I had missed out on the PDA revolution a few years back and always thought it would be nice to have one, but couldn't justify the expense and the hassle of having to carry a cell phone, a work-issued pager AND a PDA all the time. So instead all my PDA "functions" over the past couple of years have been carried out by a 50-cent pocket-size spiral notebook.

The last straw was when I was sitting in the car on a Friday afternoon right after work, trying to call my wife to let her know I was outside her building to pick her up. Cingular's network, as is typical on a Friday afternoon, was flooded, and I wasn't able to get a call through despite repeated attempts. At that point I figured that Verizon couldn't be any worse than Cingular, so we went out to the Verizon kiosk at Circuit City the next day and set up our account.

This phone has literally changed my life. Not in any earth-shattering ways, but coupled with the unlimited EV-DO internet access (which I've speed-tested at up to 750 kbit/sec in a good signal area), I can take my web-browsing just about anywhere. The calendar and task list tools are indispensable to me. With the addition of Pocket Quicken from Landware.
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95 of 108 people found the following review helpful
I decided to drop Nextel because of the poor coverage; the Treo 700w was not yet released, so I thought I would try the 650 first, through earthlink wireless, as they had the best deal on a 650. Earthlink uses both the sprint wireless network and verizon depending on location. Coverage via Earthlink was excellent in the area I use it, northwest of Boston. If you're going with a Treo 650, I would recommend Earthlink.

The 650, as Walter Mossberg states in his Wall Street Journal columns, is an excellent phone. Mr. Mossberg, however, is a strong proponent of the Palm OS, and so I sensed bias in his review of the Windows 700 Treo. In spite of his review and that of others, I decided to give the Treo 700w a try. I am very pleased with the phone. I felt that it had the 650 and the Palm OS out-matched in every category. I do, however, think that the Palm OS has some great user-friendly features, and it's simple, and fast. However: if you want fast downloads and intend on using internet features, Windows Mobile 5 on the Treo can't be beat. I've used the internet features extensively for business and pleasure, and I'm very pleased with it. Mr. Mossberg derides Windows Mobile 5 for it's 'frankenstein-like' features. If you've used a windows PDA in the past, however, the quirks are at most a minor annoyance which quickly become irrelevant. I think that a new faster version of the Palm OS supporting EVDO will be a good competitor to the 700w, but as of now, the 650 is out-classed. If I didn't need the internet, and didn't need corporate email connections comparable to blackberry, I might re-consider, but for now, I'm keeping the Treo 700w, and I've returned the 650.
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Most Recent Customer Reviews
3.0 out of 5 stars Palm Treo 700w
I generally love this phone. However there are some issues that you need to be aware of. If you plan on using a Bluetooth(BT) headset or other device to make phone calls, this is... Read more
Published on February 7, 2009 by Scott F. Schutz
5.0 out of 5 stars Excellent Value
After reading several reviews on Amazon concerning the Palm Treo 700w, I felt a need to put positive light on this really useful device. Read more
Published on July 25, 2008 by K. Landert
2.0 out of 5 stars Bluetooth Sucks on all Treos!
I've had this thing for 2 years now, and a company full of coworkers that have them as well. Their experiences are similar to mine. Read more
Published on June 19, 2008 by electriccafe
1.0 out of 5 stars Does NOT WORK with Vista 64bit
I have a Treo 650. I just bought a new laptop that came with Vista 64bit. Little did I know that NO PalmOne product is compatible with Vista 64bit and they (by the words of one... Read more
Published on February 13, 2008 by Aleshia Bonilla
2.0 out of 5 stars Great Conception, Poor Implementation
This phone is just a bad product. It's really too bad too as it's one of the better form factors out there for smart phones. Read more
Published on December 17, 2007 by Chad
1.0 out of 5 stars Treo 700 wx sucks
This boat anchor has critical memory error problems that are not resolvable by local Verizon technicians. Read more
Published on December 6, 2007 by M. Wernow
2.0 out of 5 stars A Disappointing PDA
The Palm Treo 700w should have made me very happy. It's too bad it has so many problems. I have had 4 devices over the past 20 months. Read more
Published on October 26, 2007 by M. Depinto
1.0 out of 5 stars Junk
Nothing but problems with this phone. Too numerious to list. Buy an I- Phone if you are in the market for something like this.
Published on October 25, 2007 by Keith Johnson
1.0 out of 5 stars Terrible
I had this phone for over a year. Without a doubt it is awlful. It drops calls. shuts off , is slow and very unreliable. Read more
Published on September 28, 2007 by Neil or Sharon Ullman
1.0 out of 5 stars VERY unreliable
I've had this phone for over a year. It is incredibly unreliable even when using it as just a phone. Read more
Published on September 20, 2007 by Amazon Customer
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