Customer Reviews

palmOne Treo 600 PDA Phone (AT&T)

5 star:		(5)
4 star:		(1)
3 star:		(1)
2 star:		(2)
1 star:		(10)

 

 

I'm not a professional reviewer, but I just felt like I needed to say a few nice things about this device. Also, I've only had it for one week and I have Cingular service.

My initial thoughts are that this Treo 600 is wonderful. As a phone, it works great. Speakerphone is clear and loud, as is standard mode. The camera is so-so, which doesn't bother me since I really didn't get it for the camera. I can surf the web, which is nice but slow. But the PDA part is where this device really shines. I have it hooked up to receive my work e-mail, which is fantastic. I can send and receive e-mail without needing my laptop. This alone gives this device 5 stars. I imagine the Treo 600 does most things my Ipaq did, but I'll have to wait and see.

Pros:
E-mail is downloadable.
Small and compact.
Speakerphone.
Sound is great.

Cons:
Keyboard is kinda small, but I'm getting used to it.
Web browsing is slow. (But about what I should expect, I guess.)
Camera is not the greatest quality.

Well, as an early adapter, I guess I should be used to taking it hard. I bought Verizon's PalmOne Treo 600 the first day it came out - over a year after Cingular released it. My plan is 400 anytime minutes, unlimited in-network calling, unlimited nights and weekend, and $5 for Internet access a month. Unless I go over, it should cost me $49.95 a month. I just got my first bill.

$1,641.66.

It turns out that the connection to the Internet doesn't shut off - even if you chose "Disconnect" from the web browser's menu. Even if you turn off the unit. It continues to ping the Internet looking for data every six minutes. Hence my bill show some 1023-minute calls.

Steve in Verizon's data division said they've received a lot of calls on this issue and isn't sure why they even offer the $5 web-only feature, when customers need to get the $49.95/month unlimited data transfer or deal with $1,000-plus monthly bills. When I asked if there was a way to stop the pinging every six minutes, I was told no, "it's a data phone first and a cell phone second."

Interesting, as my friends who have the phone with other carriers have never had this problem. Interesting, as I was never told this when I bought it. All I wanted was a freakin' cell/PDA combo, so I don't have to carry both with me, making me look like I'm sporting a chubby in two pockets at once. With Verizon, the cost for doing so is $44.95 plus your calling plan a month, which for me will come to about $100.

After 58 minutes, I was told my bill should be adjusted within 24 to 48 hours.

Also, on Verizon Wireless's PalmOne Treo 600 Smartphone web page it lists a 5 MB transfer for only $24.95. When I asked the technical rep about that option, he said getting it would still cause a Treo 600 owner's bill to be over $1,000 a month. He said it was up there for use with other phones. He had no answer when I said there are no other phones on that page.

Now, I probably could return the Treo 600 - except I already sold my old phone and Palm on eBay.

Of course, if I could just get a free minute for every time I heard "Oh, that's the new phone. I'm not familiar with it" none of this would be an issue.

Buy the phone from Cingular and don't deal with the problems I had with Verizon Wireless. It is a great product for all the reasons listed in the other reviews.

Great phone quality, the speaker phone works very good, I have my phone service with TMobile. The best part about this phone is its size and combination features of PDA, web browsing and phone service.

Forget about the camera portion of this phone, as far as I am concern, this Palm would have been better product w/o this feature. Where is the voice activation? The FM radio Module? The MP3 portion of it great ?with a sd card?, the memory could be double. You?ll need to purchase some good applications for this device; however the ones given are good enough. As for web browsing, and email, receiving and sending emails work good, the browser are a bit slow, depending on where you?re.

Overall, this is a very good product if you?re looking for an almost all in one, I change my phones about every 6 mths, I might hold on to this one a little longer.

Thers no doubt the TREO 600 is an outstanding PDA phone, probably the best. Having migrated from the TREO300 on sprint its lightyears ahead. It should have had a higher res screen, it should have had bluetooth (we'll see both of these simple improvements in the next version) Pricing is ridiculous. I chose Cinglar as the rebate on amazon brought the phone to an OK $299, and given well see a newer phone soon not bad. However HUGE issues with the CINGULAR/AMAZON system - 10 days not resolved. The head & tail dont know what each other is doing (long story - probably more cingular & the AT&T acquisition). Anyway go TREO 600 if you cant wait for next the next model. GO VERIZON as has best coverage and skip AMAZON as they cant supply the phone any cheaper than the cellular store..

All three of us in our small company got treo 600s in November. We were super pscyhed about the great features (email, web, camera, hotsync, etc) and couldn't wait to start using the new phones. The problems started less than a month later. The screen on one of the phones started getting a strange red pixilation that kept growing and a new one had to be sent. Then in February, the other two phones phones got sent back because the phone feature suddenly stopped working (a hardware problem). Then, just recently, another phone had to be sent back because of a very loud buzzing (apparently this is a very common problem), and ANOTHER one was just returned because it randomly just stopped getting service.

These phones are HORRIBLE. I've had lots of different types of phones and services, and these problems have actually affected the business, and our ability to answer our clients.

Don't waste the money! (p.s. i've heard from a very kind treo sales person that the treo 650's have just as many problems)

I got my treo 600 as an upgrade thru cingular online. After couple of days of using it, I noticed that the wireless mode keep on turning off by itself ocassionally. Tried to call cingular customer service, most of their tech support is not even familiar with treo 600, I got transferred around waiting 10-15 minutes each time i transferred, with the machine telling me that my call is important to them. I keep on wondering, if my call was important to them, why am I on hold for more than 30 minutes. Anyway, I ended up returning the unit. It's possible that I got a lemon, but I'm not willing to give it a second chance.

Not that you'd have a reason to buy this now that the Treo 650 is about the same price, but in case you were thinking of it for some reason...don't. I bought my wife one. Now I'm waiting on hold for PalmOne (24 minutes and counting) to try to get it fixed.

Needless to say the problems didn't show up until _after_ the 30 day return period. It won't charge past about 40%, which isn't enough battery life to turn on the mobile phone. It buzzes, it crackles, and it keeps doing so after every conceivable kind of reset, even the "last resort" battery disconnect reset.

I haven't had these problems with my Treo 650...and I hope I won't, because the support situation appears dismal; a not insubstantial charge for any phone support over the first 90 days, a warranty of only a year, and reports online of people who have gone through several Treo 600s in a row.

Incidentally, after around 35 minutes on hold waiting for PalmOne, I got disconnected. Their sales department answers right away, though. And PalmOne wonders why its market share keeps slipping? It's about the service. And you won't find it here. Caveat emptor; if it breaks, you're _not_ in good hands.

I owned the Treo 600 a little over a year now. My husband bought it for me as an upgrade from the older Treo, first it was so great to be able to sync your data and bring your contacts from your Palm and able to sync calenders and to do list, download games and all that, and even to a Mac, how devine.

After a couple of months I noticed that the wireless mode turn itself off more than once a day and most of the time I can not even use the phone anywhere near my own house, I'll get cut off. But I do get good signal inside buildings and even in basement at work so I put up with the loss connections problems.

Then my friends and family starting to tell me that they hear interferences and loud, buzzing noise when I called them on the Treo from. Some even says it sounds like a thousand bees buzzing at the same time. My aunt in San Francisco told me not to call her with this phone anymore if i still want to talk to her.
I was never a believer in a device that can do more than a few things at a time, i.e. all-in-one printer, scanner, copier, fax machine, and now I will have to add the Treo 600 smartphone to the list. If the device had to try to do too many things, it will never be good at the one thing you want it to do.
The Smart PDA is should be call - but not so Smart of a Phone..

Finally I would like to add that if you have a preblem with your phone don't wait too long, after your warranty (usually one year) is up, when you have a problem and go to the manufacturer, they will say it is your wireless service fault and the phone company will have no problem saying that it is a hardware problem.
I probably will have to get another cellphone, and the Treo will just have to be an extremely expensive PDA for me...

I was so excited 7 months ago when I bought this "top of the line phone". But my excitement has turned into regret for spending over $500.00 for complete junk! This phone has crashed and frozen more times then I can count!! I've had 5, YES 5, replacement phones sent to me since I bought this one!! Do NOT Buy This Phone!!!!!!!

It is less than a year since I got my treo 600. This will be the third set I am going to get in warranty exchange program (I called these guys up today again with couple of problems and they are going to send me a new set).
The problem:

i) The wireless mode turns off with the slightest hit every now and then.

ii)The phone hangs/crashes often. The screen freezes and the keys doesn't work.

This phone is not worth your money...try buying something else.