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Patient Flow: Reducing Delay in Healthcare Delivery (International Series in Operations Research & Management Science)
by Randolph W. Hall
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with references to "appointment capacity".
Excerpt - on Page 126: "
... urgent care centers or emergency rooms, or attended to by double-booking, delaying other patients and working overtime. Patients perceive the appointment capacity as being strictly rationed ... "
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The Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota Based Methods
by Naida Grunden
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with references to "appointment capacity".
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McGillivray of the Creeks (Southern Classics)
by John Walton Caughey
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with references to "appointment capacity".
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with references to "appointment capacity".
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