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Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
by Michael George
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with references to "offering complexity".
Excerpt - on Page 111: "
... non-value-add costs" or "lead time is suffering from variation in demand" or "I think we have too much offering complexity"? These are insights that traditional Six Sigma tools did not address.) 11 1 f ... "
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Organization Development and Change (with InfoTrac College Edition Printed Access Card)
by Thomas G. Cummings
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with references to "offering complexity".
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Cheese Primer
by Steven Jenkins
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with references to "offering complexity".
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The Leader of the Future 2: Visions, Strategies, and Practices for the New Era (J-B Leader to Leader Institute/PF Drucker Foundation)
by Frances Hesselbein
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with references to "offering complexity".
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