Customer Reviews

8 piece Easy Out Screw Bolt Extractor Set

5 star:		(3)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

I had rung a bolt head off while tightening my oil filter cover back onto my Honda Rancher. Needless to say, the four wheeler was worthless until I could get the bolt out. I found this set and ordered it hoping it could do the job. The set arrived on time and as described. After drilling a pilot hole with a small drill bit I chose the correct size extractor bit, inserted it into my drill and put it on reverse setting, slow speed and high torque setting and within seconds my broken off bolt backed right out! I could not ask for more!

My local hardware store charges more for the largest piece in this set than the cost of the entire set, so getting an entire set for less seemed a bargain; and I believe it was. I am very satisfied with the product and wish to commend the company's customer service: One of the pieces in the set I received was missing, and they promptly replaced it.

I recieved a quality product and it was complete and appeared new. They did the job I needed.

OK.. Lets face it. A broken bolt or screw is a pretty bad place to start out. I bought this set along with a more expensive bolt remover design. Neither this set nor the more expensive bolt remover design did the trick. I was able to remove the bolt the old fashion way... by drilling through the entire bolt which takes time, effort and patience. Had i just started out with this remedy in mind, i would have saved money, time and wasted expectations. While the design of these tools may work well enough on paper... they certainly did not work on the metal embedded bolt.

This item was stated as new. The case was broken. The items inside were ok, but this was NOT NEW. I called the company who sold them 3 times and got an answer machine all 3 times. My calls were never returned. I will NEVER BUY FROM THEM AGAIN and dont suggest others do either. Amazon was going to refund, but it was just for a broken case and I didnt want to bother. Just shows that the company selling is NOT a good company and should not be a representative of Amazon.com.