Customer Reviews

e-pill MD2 PLUS Monitored Locked Automatic Pill Dispenser. Top-of-the-Line locked pill dispenser will call, e-mail or send text message to caregiver. FREE Monitoring for life. NO Monthly Fees. Dispense up 6 times per day. Large capacity. FREE Standard Shipping. 30 Day Money Back Guarantee.

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The e-pill automatic dispenser shipped quickly and set up easily. The call center truly is always available to help you with any questions. It takes a huge load off my mind. My mother now takes her medicines as needed and at the right time. She loves it and recommended the device to her sister and two neighbors. This device has allowed my mom to maintain her independance and stay healthy. At the same time, I am certain she isn't forgetting to take her medicines or accidently overdosing. This is much, much cheaper than hiring someone to help remind her to take her medications.
My friend has purchased the automatic pill dispenser for her dad who suffers from mild confusion. It has been a lifesaver for her as well. This is well worth the money. What else can I say? I highly recommended this product.

We bought this for an elderly parent who had trouble taking medication without reminders. We set this machine up carefully and monitored her use of it -- she's had no trouble adapting to it, and she actually enjoys interacting with it. This saved us an uncalculated amount of anxiety, and she gets her medications on time, in easy-to-use little cups. Brilliant!

The Automatic Pill Dispenser is, truly, a life saver! My parents were over and under medicating themselves in spite of my best efforts (daily visits and phone calls). I was at wits' end and seriously contemplating assisted living/nursing home placement for them.The MD2 is easy to use and offers lots of support.Connected to a phone line, it monitors pill distribution (will dial caregiver in the event of missed doses), lets you know when refills are needed, and can be easily reprogrammed as needs arise. Worth every penny and MORE!!!

Nov 2011: Hold up! This is NOT what I bought nor what I reviewed. The MD2 that I bought and loved was much bigger - about the size of a large crock-pot. This is TOTALLY DIFFERENT and I don't know how they got away with associating my review below with the pill dispenser above.

Below is my review for the MD 2 that is MUCH LARGER and not the same at all.
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This thing is great. We bought it in December 2007 because my mom was probably not taking her medications as directed. Just as importantly, though, she was getting very stressed about whether she was taking what she should because she is aware enough to be concerned. Whenever I was visiting, she would occasionally wander over to her pill bottles and start quietly going through them, reading them, worrying to herself. I hated it.

I looked on the internet for an automated dispenser and found this MD2 which not only dispenses on a schedule, but calls out to my mom in a woman's voice at dose time, calls me on the phone(!) if my mom misses a dose (only once so far) or when the machine is running low on meds (every Thursday at 8:05pm), or when the machine is completely empty (8:05pm on Sundays - I am always at my mom's house when this happens ready to refill for the next week). It has been very reliable.

The machine is very easy to use for both the caregiver and for the patient. My mom trusts it and so do I. The first time going to the website to schedule the doses and the first time filling it is a little intimidating but after doing it all once, it is effortless. I go over once a week to refill the machine and it has just worked great! My mom's med schedule doesn't change so I have not had to go back to the website since the first time I set it up. Along with the medicine, I also have little notes that I put in the cup with detailed instructions for my mom. She saves the cups and notes and I just reuse them again and again which makes refilling take about 5 minutes (22 dose cups - 4 on Sundays, 3 every other day).

I highly recommend this machine. Initially I wondered about the price but now that we have bought it, I would do it again in a second ($800 including fast shipping). My mom loves it and regularly brings up how great it is in conversation and thanks me a often for getting it. Aside from actually taking what she should, she does not worry about her meds any more and that is the part I like most.

I had been filling up a weekly pill box for my Aunt, who has dementia, and calling her twice a day to remind her to take her pills. With the MD.2 I fill it up every 4 weeks. In 3 months she's only missed one dose, when she pressed the button but didn't take the pills. I still call her daily, but now we can chat. Before I was waiting while she took the pills and hoping she would remember to come back to the phone. I've also set up a the schedule to give reminders at lunch and at dinnertime, so she doesn't sleep through meals any more. This is a great alternative to having someone at the retirement apartment dispense the medication. That would have cost $300 a month. I also have peace of mind knowing that it will call me an hour later if she hasn't pressed the button at the scheduled times.

The pill dispenser is great. It works as advertised. I have found only two issues with it after having it for a couple of months:

1. I did not see any way to control the volume of the alert sound. It is very loud, and you can hear the alert beeping down the hall in my dad's apartment complex.
2. This issue is not the fault of the pill dispenser. The dispenser is very good at reminding my dad to take his medicine, but when he removes the pills from the machine, he sometimes does not actually take the pills. He just leaves them on the counter, goes off to do something else and then forgets to take the pills. The real problem comes when the next alert comes 1/2 a day later and he has not taken the first set of pills yet. There is a danger he may take both sets of pills at the same time.