just installed the game and entered the CD key and I can't play I just get this error message "There is a problem with your games setup. Please re install. " does nothing when I do reinstall, and EA Customer Support is not even real there is no way to even contact anyone
I am having the same exact problem and I'm not happy about it after paying a chunk for this either. I have no uninstalled and reinstalled it twice. Even bought a different version because I thought it was the former version so now that this Ultimate Edition is doing the same thing I'm less than pleased with this and I can't find customer service for anything to do with this.