I returned this machine for two reasons. The sound quality of the phone was mediocre. Voices were sometimes hard to understand in typical conversation. This model also lacks an auto answer feature which I think is an important convenience. Also, the handset is a comfortable cradle which is rare among cordless phones
I purchased two of these phones for mothers day. One had to be returned in one month (Could not be heard by caller). Mailed back to Casio, fixed and returned to me. Five months later both phones do not work. Batteries have been checked. Worked very well when working. Working life too short.
I was impressed with the appearance,features, and price of this phone. I'm sorry, but this product SUCKS! The first day I had it, found my phone line had registered as busy all day after I made a call. After reading the manual, concluded there is a major defect in the phone. The only way I can disconnect, is to unplug the phone line. The message sounds like one is sitting in a can...very poor quality. I am retiring this phone as soon as it's replacement arrives (different brand). It is not worth my time or aggravation to work with the manufacturer, especially considering the low price I paid.....will chalk it up to money spent on education. I did feel the need to take the time to return here to warn others.