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20 of 21 people found the following review helpful
on August 8, 2002
Verified Purchase
I found the video results from this camera outstanding; clear and crisp with perfect color. I also found this camera easier to load tape and battery than my old Hitachi Hi-8. However, I find using the controls of this camera somewhat difficult and cumbersome. If you can't afford a Sony Digital Hi-8 camera, I suggest this JVC compact camcorder. With Super VHS-C tape in the camera and Super VHS tape in the JVC VHS recorder, for the price, you can't go wrong.
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5 of 8 people found the following review helpful
on January 6, 2003
I received this camcorder for Christmas. While the picture was very good, and the features plenty for my family videos there was an annoying whine in all recordings. I found it was recording the whine into the tape, not just a mechanical whine while playing inside the camcorder. I contacted JVC and was told that unless I had a receipt and proved I received the camera within the past 90 days I would pay for its repair. Even if I got the receipt from the person that gave me the gift I would pay shipping to have it repaired.
Perhaps I expect too much, but when I open the box I expect something to work, and if it doesn't I expect the manufacturer to immediately accept blame and fix it. Being treated as if I am to blame because I have no receipt at Christmastime is poor public relations. They should at least be able to check the serial number for a manufacture date and then see if my story is reasonable. I had another product fail recently and was promptly sent a replacement without the first question of whether I had a receipt. That company will receive my business in the future, JVC will not.
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1 of 2 people found the following review helpful
on August 22, 2007
Got this camcorder for christmas 3 yrs.ago.After storing the camcorder for about 1 yr. I charged the battery and when I went to check a tape that I had recorded 14 mos. ago there was no picture on the monitor and the viewfinder.I had sound but no picture.I called the JVC service division and they told me to ship it to them and they would check it out and tell me how much it would cost to fix it.I also went to an authorized JVC repair shop and was told that this was a problem that JVC had know about and that if I send it to the JVC that they would fix it for free.The JVC service division person I spoke to told me that I would have to pay.
I am confused and very upset that JVC doesn't standby their product.If I have to by another camcorder,I'd never buy a JVC.
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3 of 6 people found the following review helpful
on May 9, 2002
Verified Purchase
The JVC Camcorder Model GR-SXM240 is one of the best I've
used in years. For the price you pay,you can't beat It.
Sharp pictures even in low light conditions. I recommend this
Camcorder for every one to use.
There is one problem while charging the battery the main circuit
board smoked. This board cost approx. $205.00. I recommend watching the camcoder when charging.
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