Top critical review
19 people found this helpful
Lousy product with lousy customer service
on May 7, 2012
We purchased these for my daughter as a Christmas present as she is an avid bird watcher. By February they were no longer working, as they could not be made to focus. They were "out of warranty" in two months, so not only did they not get replaced, Bushnell would not even fix them at our cost - instead "recommending a new pair for purchase". On top of that they were not pleasant to deal with over the phone, acting as if by answering the call they were doing us a favor. I will no longer purchase any product from Bushnell.