on July 19, 2004
WARNING: AT&T representatives ("Dawn: R361" and "Max: N360") themselves said during my troubleshooting (as detailed below) that I should NOT have bought through Amazon, and that they have received a barrage of complaints from Amazon buyers! I still really like Amazon, but they're integration with AT&T is non existent. People should not have to wait 2-3 days for service after they receive the phone. Buy the same phone on Amazon, but a different carrier.