I bought the MX3228 in May of 06 and found teh system to be advertised. In January 2007, I had the LCD screen crack. Iontacetd Gateway and explain it broke when I either opened or closed it, their position was It was user induced breakage or it broke because I used it.
The damage was caused by the screen case flexing, not from my abuse. When you close or open eh screen the cover behind eh LCD screen will flex and eventually you will lose your LCD screen as well.
I woudl give Gateway a score of less than 1 star. Perhaps -10 would be refelct their level of support.
This laptop was purchased back in 2006 for 500$ and it's still running strong. It's definitely not a high-end laptop (so no gaming or video-editing) but it handles online/wireless connections very well, has very few compatibility issues, and performs all the basic tasks that I, a student, need it to do. I haven't had an issue with the screen/keyboard/touchpad or really any other aspect of the hardware. It's a solid little machine.
I had bought this from a retailer back in June/Jly of 06. Cost me about 600 bucks total. Although it is a tiny bit outdated it's a good little buy even for the various things I use it for. For example: Artwork on photoshop, music, a few pc games, and plenty of internet.
I bought this laptop in the fall of 2006 on clearance at best buy (~$350). I expected it to last me about a year for a study abroad, however it's now 2010 and the computer is still chugging along. I agree with the sentiment that it could have used a better graphics card as youtube videos can be choppy at times. It also only has two USB ports which can be frustrating, but also easily resolved with a cardbus USB adapter. All in all this computer has lived through the worst I could hand it. It's been dropped repeatedly from heights as high as 6 feet with only minimal damage. It has spent its life unprotected in my backpack, and has survived days on the beach, hours in a metal fabrication shop, and plenty of other situations one wouldn't expect a computer to survive. I was recently looking to purchase a new laptop, however new budget computers don't seem to perform much better. Netbooks in particular have very similar performance, but without a 14" screen or the optical drive.