18 of 18 people found the following review helpful
on April 7, 2009
I ordered the .Audio 920 and was surprised to receive the headset labeled Voyager 520. I called Plantronics and they explained that the .Audio 920 is simply a packaging of the Voyager 520 with a bluetooth USB adapter. If I would have known this, I would have purchased the Voyager 520 separately at a lower cost.
The reason I bought the headset is to be able to make and receive calls with Skype on my laptop (HP 6710b), which has an integrated bluetooth adapter. I have not tried the Plantronics USB adapter because I was able to pair the headset with my laptop's integrated bluetooth and use the headset with Skype version 184.108.40.206 on Windows XP.
I installed the Plantronics PerSonoCall software that Plantronics claims is required in order to answer Skype calls with the headset button, but I have not been able to get the software to recognize the headset. So I don't use the software since I am able to answer and end Skype calls with the headset button without running the software.
The headset beeps when I receive a Skype call, and also beeps when I receive a Skype chat message (after I enabled the proper audio alerts in my Skype settings and set the Plantronics headset as the default audio device for Mic, Speakers, and Ringning in Skype). I find this very useful, as I can answer incoming calls and be alerted of new chat messages when away from my computer.
If you plan to use your computer speakers or sound card for music and movies, make sure that the Plantronics headset does not set itself as the default audio device for your entire system in the Windows 'Sound and Audio Devices' settings.
The comfort and volume of the headset seem fine for me- no problems there. I much prefer this little BT headset to the wired USB headset I was using previously- it fit over my head with a speaker for both ears and a long mic stem. The Plantronics headset is more comfortable and convenient, and of course wireless.
The noise-cancellation feature does not seem to work as good as I hoped, but I have not had anyone complain about call quality.
The headset will stay actively synchronized to the PC continually throughout the day, waiting for a call. I was glad to find that the headset will not automatically turn off if it does not receive a call after a certain amount of time. The battery life should allow you to use the headset all day without recharging (if you are not streaming music to the headset between calls.) The manual claims a talk-time of 8 hours and a recharge time of 2 hours, and also says: "The radio link between the headset and the USB Bluetooth adapter will only be active during a call. This is the default setting intended to preserve the battery life of the headset. However, you may wish to have the radio link active when not on a call so you can listen to other audio sources, such as streaming audio on your PC. Locking the radio link on for extended periods of time will significantly reduce the standby and talk time of the headset."
I hope someone else who wants to use a bluetooth headset with Skype finds this useful. If you are sure that your computer's existing Bluetooth adapter will work, you can simply purchase the Voyager 520 (My BT adapter is a Broadcom Bluetooth 2.0 integrated module, firmware 220.127.116.117, HCI version 2.0 subversion 2129, LMP version 2.0 subversion 41CF). Or perhaps if your computer's integrated Bluetooth adapter is not a recent model and you don't want to risk it, you can go ahead and buy the Audio 920 package so you will have the Plantronics USB adapter just in case.
FYI, I ordered from ANTOnline through Amazon on April 1 and received the items in new condition with retail packaging on April 6.
11 of 11 people found the following review helpful
on May 7, 2008
I had high hopes that I could use this headset for skype and with my blackberry. It works, but it is not as seamless as Plantronics claims. In fact, I cannot get it to connect with my Blackberry Curve unless I go through the Blackberry menus and select "connect" every time. Audio quality is good with skype. But the bluetooth connection to my Blackberry is full of static unless I keep the phone on the same side of my body as the headset.
I bought this becuase I wanted to carry around a single headset when I travel. Well, I will keep using it for skype because it works well. But I am going to go back to my old, trust Motorolla headset for use with my phone.
6 of 6 people found the following review helpful
on June 23, 2008
I bought this item specifically for use with Skype and couldnt be happier. Sound quality on this headset is the best I have had since using Skype two years ago. Most clients have no clue that I am on a headset and nobody has complained of poor audio quality since purchasing this unit. Highly recommended from this user!
5 of 5 people found the following review helpful
on October 9, 2008
I got this for Skype. Windows XP with quick connections. I travel a lot and use an ATT 3G card. It sounds as good as any motorola headset. It fits fine, but the first time you put it on you'll have to learn how it goes in your ear.
I use it all day, nearly every day. Battery life is good, not extraordinary.
It masks wind well. I often talk while outside. I have had few complaints from people on the other end; and that is usually the connection. And that's talking through Skype from the US to as far as Brisbane, Australia and to Ontario, Canada.
It can switch between cell and Skype but that requires more re-pairing than I'd like so I keep a separate headset for that. On a given day I can make it happy but it's not usually worth the effort.
Other issues - no mute that I can find, and I haven't found where you can answer a Skype call with the button on the headset - you have to click the button with your mouse.
Bluetooth range is good - in my office I have a large room - 1500ft2. I can go anywhere. Odd, though, a phone in your jeans pocket can have a hard time pushing through your body, so keep it on the same side as your earpiece. I've found this with other phones/headsets as well. For the phone, I still really prefer a good Shure headset. And no battery-life problems.
So if you want a PC wireless Skype headset, I don't see any alternatives and this really isn't bad. In fact I like it a lot. But if they come out with an updated version that addresses these issues it would be killer.
2 of 2 people found the following review helpful
on August 24, 2008
I bought this headset because it will connect to a computer and thusly can be used for Skype. Supposedly, many Bluetooth headsets can accomplish this task, but of the three we had in the house, none could (apparently, the headset must be capable of entering "discovery" mode to tie-in with a computer, versus just "pairing mode").
So, I did a little research, and this is one of the Bluetooth headsets that can DEFINITELY work with a computer. And that much is true; the Audio 920 can connect to a computer, and quite effortlessly in fact.
I have a G5 iMac (with iSight), which already has Bluetooth built-in. After charging the A920 and putting in into "discovery" mode, I had no problem finding it with my Mac and making a connection.
Other than the fact that it will connect to a computer without hassle, I have nothing positive to say about this device. First and foremost, the sound and mic quality compared to a computer is HORRENDOUS. When my Mac made system sounds, they sounded horrible horrible horrible. Five-dollar headphones will reproduce beeps and blurps with more fidelity. More importantly, and worst still, was the quality of Skype conversations. I am new to Bluetooth, but to me it seems like a worthless technology. I tested this headset in a completely open room, and if you are anywhere but immediately next to the receiving device, there are noticeable degradations in sound-quality. In fact, about an hour into a conversation, I switched-off the headset because the other party could hardly hear me and described me as a "robot".
I did try using the included USB Bluetooth stick, which also connects effortlessly, but it didn't really improve the sound-quality. When using the USB Bluetooth stick, I must admit that there was a slight improvement, but I also called a US landline (versus a Mexican landline), so I can't be sure which variable was more responsible for the change.
The set itself is relatively nice feeling, but it would not stay in my ear and I have NEVER had that problem with an earpiece before. I wouldn't say I have an ideal ear-opening, but earpieces always work, and if anything, tend to be too big versus the A920 which is tiny. After much fiddling, I could find a sweet-spot and without much movement it would stay put. I can't imagine how this device must fit for everyone else.
All in all, I DO NOT RECOMMEND the A920, at least if your plan is to use it for Skype / computer connection. For the high-price (I could only find the A920 paired with the USB Bluetooth stick, which cost $85), it's simply not worth it. The call-quality, the one area that I will not sacrifice, is poor, at best. I am apparently forced to spend at least twice as much and buy a VoIP / Skype phone because the Bluetooth option isn't adequate.
2 of 2 people found the following review helpful
on April 1, 2009
I have been using a Plantronics cordless headset at work for years so I know the quality of this company. I am so pleased with my Audio 920 Bluetooth headset. I am using it with Skype and it is great. Sound is terrific and the ear piece is very comfortable. The only thing I would change is the 30 feet reception limit. I can't complain because that is what it is with most of these headsets. I am very pleased with this product and am happy I bought it.
2 of 2 people found the following review helpful
on July 17, 2008
Overall a good unit for the money. There is no MUTE button on the headset, in spite of references to it in the user manual. Sound quality is generally good. Sometimes you get intermittent static. But it interfaces well with Skype.
on October 2, 2008
I decided to buy this headset because it offered connectivity to my Blackberry and to my computer. While I normally use a wired headset, I thought the option of having a portable headset while travelling would be nice, and since I was still using the cheap plug in earpiece provided from Sprint, I thought it would be cool if I could use it with my phone as well. As a mobile headset with my Blackberry, I am completely satisfied with it. In my opinion, it is clear and relatively simple to operate. The battery will easily last for a couple of days of 'normal' use and charges quickly. As a wireless computer headset, it is good, but not great (hence the four stars). It took me a bit of time to get it to connect, but I did finally figure it out. I use it with Ventrilo, and have no problems with connecting now. The incoming sound is fine, but the microphone is touchy. I don't use the 'push-to-talk' feature, and initially I had to yell to get vent to pick up my voice. After adjusting the controls (increasing the sensitivity), I was blowing the ears of my friends online. I did get it to function, but my friends said my voice was a little distorted. I am guessing some of this is less complicated if you use push-to-talk, but I hate using it so I wouldn't know. In summary, works great with Blackberry, and ok with computer if you want a portable headset primarily for listening, but it won't replace your big, wired, standard gaming headset.
on June 4, 2010
I use this product on a desktop pc with no bluetooth capability AND a laptop with bluetooth capability.
-First off, I was disappointed in the sound quality, which seems to be inconsistent. On individual skype calls, the sound was clear on domestic US to US calls, but when I used this headset along with skype for single and conference international calls, the sound came over as slightly muffeled and not quite loud enough, even with the volume adjust on the headpiece at maximum.
-There tends to be static immediately when I move roughly 6 feet away from my devices.
-Another minor thing was the headset was too big. It kept falling off my ear after about half hour of wear and minor moving around.
-It's great that the headset can sync up to 2 sources at the same time, but it seems like a pointless feature for the average user.
-It works perfectly with my Windows XP desktop and laptop.
-The headset came with PerSonoCall software which allows you to answer skype calls with the headset. This software does not need to be installed on devices with bluetooth. My laptop came with bluetooth capability and I was able to sync up and answer/hangup with the headset. On my desktop, which has no bluetooth capability, I used the USB stick that came with the package and had to install the software in order to answer/hangup with the headset.
1 of 1 people found the following review helpful
on September 14, 2008
The range is not more than 5 feet, not as proclaimed 33 feet. Very poor quality of sound. After trying it for one day I returned it.