Top critical review
12 people found this helpful
Return policy sucks!
on February 13, 2009
I bought a Velocity Micro Z5 in January, 2009.
The system I received had two defects:
1) Video card never worked
2) On-board network interface failed on the second day
The Velocity Micro corp charged me a 15% restocking fee when I returned the defective unit. That is a clear violation of Consumer Protection laws. I am taking the case up with my credit card company and with the Virginia State's Attorney General to get a complete refund.
Don't buy from these guys or any company that does not honor consumer rights legislation.
Wanted to add something four years later: Best thing I ever did was return this lousy machine. Got all my money back through the credit card company. Virginia State's Attorney General could not do anything because they have weak consumer protection laws in that state. Ended up buying a Cyberpower unit for less money. It has worked flawlessly for these last four years. Avoid buying from Velocity Micro if they are still in business.