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13 of 16 people found the following review helpful
on April 20, 2009
Model: VGN-TT280N/B
My VGN-TT has broken twice. The right screen hinge with power button fell apart, Sony blamed it on me and wanted to charge me for the repair. They finally agreed to fix it and sent it back to me with a broken left hinge! The laptop also has diagonal stripes running across the screen they cannot fix. I had a Vaio VGN-TZ before which was infinitely more solid. Save your money.
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10 of 14 people found the following review helpful
on August 8, 2009
Model: VGN-TT250N/B
I thought long and hard about getting this very expensive laptop, but finally decided that its small size and reputation for quality would best serve my needs for a laptop that is large enough to store all my document files that I take with me for work, but portable enough to take with me everywhere. Within 2 months the power button which is part of the right hinge had literally fallen off and no longer worked. Sony advises that they will send a box for me to return it to them at which time they will wipe the hard drive, so that anything that is not backed up will be gone. While my documents are all backed up daily, my personal pictures are not. They advised me that they can try to make the repair without wiping the hard drive, but no promises, and told me to "stick a little note in the box when you send it back saying you don't want it wiped." For a cost of over $2000.00, the best they can to is tell me to put a note in the box? What kind of outfit is this, with cheap hardware that falls apart within the first two months, and "service " that consists of little notes???? I will never buy a Sony again. Sony VAIO VGN-TT280N/B 11.1-Inch Laptop (1.6 GHz Intel Core 2 Duo SU9600 Processor, 4 GB RAM, 250 GB Hard Drive, Blu-ray Drive, Vista Business) BlackWSony VAIO VGN-TT280N/B 11.1-Inch Laptop (1.6 GHz Intel Core 2 Duo SU9600 Processor, 4 GB RAM, 250 GB Hard Drive, Blu-ray Drive, Vista Business) Black
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on September 7, 2010
Model: VGN-TT250N/B
My power button broke and fell off when I was on vacation in Florida last April causing a major upset in my plans (I had work to do!) and just yesterday it fell off again. So irritating! I can't afford to be without my machine while they fix it. I am just going to try to leave it on all the time and not turn it off. This WAS a very expensive laptop and now I wish I had bought a Dell. Next time that's what I'm doing. The power button on this thing is too delicate and I am always careful about how I handle this machine!
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