90 of 93 people found the following review helpful
on September 17, 2009
Contrary to other reports here this printer was very easy to set up and start using. I am a Mac user and installed it very easily before I upgraded to Snow Leopard. Of course, everyone's computer is set up differently and will react differently to installed hardware, but I found that if I followed the easy setup instructions then setup was a breeze. In fact, I probably didn't even need to use the HP software because when I plugged the printer into my iMac running Leopard 10.5.8, OS X picked it up immediately and set it up for me -- scanner and all. What's more, I have two Windows PC-based laptops and they both saw and installed the printer wirelessly in a snap.
All-in-all, I was very surprised just how easy the printer was to set up. I was anticipating it to be more difficult than HP claimed. One hint to easy setup is to hook it up to your computer by USB first. Then, set up the wireless features via your desktop. Later you can disconnect it and use it exclusively wireless.
124 of 135 people found the following review helpful
on February 11, 2010
HP has two different 564 black ink cartridges. They do not tell you this and the retailer won't know about it either. The "photo" ink, as opposed to the regular "document" ink, are the differences. This is a "Photosmart" printer right? The "photo" black ink cartridge will not fit in it; it is too narrow. So there is 564 photo and regular 564 inks. Only the latter is compatible with the Photosmart Plus. Don't buy the photo bonus pack with printer because it will come with a black cartridge that is not compatible.
68 of 72 people found the following review helpful
*** 02/26/11 Update ***
The scanner on this printer went kaput after about six months of extremely light use. Ink consumption is horrid. You either have to use the ink quickly and replace or it will evaporate on you. Either way, look to replace ink QUITE FREQUENTLY. I was hoping it would be better than the junk HP C6380 printer it replaced, but it wasn't. After having three HP printers go south on me in two years (yes, one of the other printers initially praised below went south as well), I've decided to switch brands. While the HPs were dropping like flies, I had an Epson Workforce 600 quietly working away like a good little soldier. No muss, no fuss, no problems. No weird scanning or ink system errors, just consistent reliable performance. I recently purchased an Epson 633 to replace the other HP. I will be buying Epson from now on (unless their reliability plummets, like HP). Good job HP. After over a decade of brand loyalty, you've blown it with this consumer.
This is my fourth HP printer in the past year. I have two in my home and two with my children (students). All of them are multi-function machines (minus fax capabilities). I have been happy with all except my C6380 (piece of junk). So far so good with this printer. Setup was a bit of a pain. For starters, HP eliminated the setup poster that I've grown accustomed to. You have to insert a disk and follow the flash setup presentation. The LCD on the printer also walks you through setting up the printer, inserting the ink cartridges, and loading paper. All of these were relatively easy. In fact, I was coasting along pretty good until I tried to setup wireless on the printer itself. The printer has a touchscreen LCD, so I thought the ability to configure wireless via the touchscreen was included. I discovered you can only configure wireless via the touchscreen if you have a WPS router. I personally like to manually configure my wireless devices, so I was out of luck. With no other options, I installed the software CD-ROM and followed the setup guide. I discovered I had to temporarily connect the USB cable to configure wireless other than WPS. So, I connected and followed the instructions. I ran into a couple error messages due to my SSID not being broadcast and the software failing to initially find the printer after I configured wireless. I was able to click through both and complete setup. Although I selected custom setup and deselected all of the junkware, I still ended up with the Yahoo toolbar, HP Shopping, and MSN Live photo gallery software installed, so be careful when performing a custom installation. Make sure it confirms your choices (unless you want those apps installed). After my lengthy install, the printer was ready to go. The color LCD is sharp and clear. Choices are logically laid out and easy to access. You have icons for copying (color and B&W), scanning (and options of where to send scanned files), and photo printing. You can print directly from flash devices and there is a built-in card reader. You can print photo book pages, panoramas, and other creative options without a PC. Printing was fast and quality is excellent. Noise is moderate but tolerable. Scanned images came out good and can be saved as photo files or PDF. You can easily monitor ink levels via the LCD or the HP Solutions software on your PC. The printer comes with a six foot USB cable and a 100ct pack of 4X6 HP Advanced glossy photo paper. The printer uses 564/564XL ink cartridges which don't tend to last too long, especially if you print heavy. Just to give you an example, I've replaced the cartridges in my C6380 three times in the past year. Ink cartridge replacement is relatively simple. Simply open the lid and the ink cartridge centers. Push the tab, pop out the cartridge and pop a replacement into the well-marked slot. Installing the printer on additional PC's is a simple process after the initial printer setup is completed. Simply pop in the CD and the printer will be detected during installation (just don't forget to disable your firewall first).
Overall, I'm happy with this printer. Setup could be made a little easier and it's a shame that they didn't include the ability to configure wireless via the LCD. Other than these minor gripes, printing is good, not the speediest, but good quality. Another good thing is that the CD that shipped with my printer is already stamped "Windows 7 compatible", so no downloading the latest drivers if you have or plan to get Windows 7.
20 of 20 people found the following review helpful
HP is still capable of making a good inkjet printer, but its all-in-one fare has been a mixed bag in the past.
In this case, the all-in-one is actually decent. It has a decent scanner and nice shortcut copy buttons that allow you to make black/white and color copies without having to go through the tired process of insert, scan, then print.
I think that HP still has a ways to go in providing an all-in-one that doesn't FEEL cheap. The tray is still rickety and sometime the paper feed was a little problematic. The paper feed was solved once I got the hang of inserting the paper correctly, but it just doesn't have the same simplicity of an office laserjet where you can just throw the paper in the thing and then forget it.
A big plus, however, is the separation of the various color components for printing purposes. My belief is that it leads to more vibrant, color-accurate photos because you don't have a single cartridge trying to do it all-at-once (with a resultant print head that looks like a smeared rainbow - it's a wonder that a coherent image comes out of that thing at all). If some of your photos are blue-heavy (bunch of background sky photos, for example), then you're replacing one--not ALL--cartridges based on that usage.
My biggest gripe is the use of the "all-in-one" phrase. "All-in-one" used to mean printer/copier/scanner/fax machine. Now, you can actually have "all-in-ones" that may have one of those features missing. Read carefully, as always.
The wireless feature is a big plus, especially if you have multiple computers in a household and you don't want to buy a printer for every single unit!
If there would be one printer to recommend, it would be the premium version: http://www.amazon.com/Photosmart-Premium-Inkjet-Printer-CC335A/dp/B001PO6JLO/ref=sr_1_1?ie=UTF8&s=electronics&qid=1257788624&sr=8-1. 2-sided printing, the ability to print on CDs, and the ability to fax makes this printer all the more worthwhile. However, if you're looking for a good mid-range printer and save on space, this one does it just fine...just make sure that you insert the paper with a good solid "thud."
38 of 42 people found the following review helpful
on November 24, 2009
Great printer with awesome features. Set up was really easy on my laptop with windows 7. It took about 15 to 20 minutes to get the printer up and running. Just insert the disc and follow the prompts. As the drivers for the printer are installing there is a guide with pictures directing you on how to unpack, install ink, print test page and align heads. Wireless set up was also a breeze unlike other printers where wireless set up was a hassle. Once everything was set up I did a few test prints to see if I would have problems with wifi printing and everything worked perfect. There is a desktop widget for the 4x6 prints that is very convenient. You just choose a photo and click and drag to the widget and it automatically prints a 4x6 over wifi. There is a separate tray for the 4x6 paper and for the 8.5x11 paper. This is very convenient and time saving since you don't have to juggle between papers. The color touch screen on the printer is also great. It is easy to use and understand. If you need to scan a document you just press scan and it will send the image wireless to your computer. The inks are separate color cartridges. These are not the all in one color cartridges. These are more efficient and save you more money. Overall, the printer is great. Print quality is real good. Speed is great.
19 of 19 people found the following review helpful
on October 7, 2009
I recently purchased this printer to be able to print wirelessly. The setup was very easy. I connected the USB cable during setup and it transferred all the wireless information for me. At the end of setup, I just unplugged the cable and was able to print. The color is quite good on this machine and I love the touchscreen. It's also great to be able to print pictures from the SD card intead of having to turn on your computer or connect a camera. I was considering the Kodak ESP7 but was worried about the quality of the construction. I have always had good luck with HP printers, and this one did not disappoint.
13 of 13 people found the following review helpful
on August 8, 2010
To call this printer junk would be doing it a favor. I read many reviews on this printer before buying. It does have every negative feature mentioned in the reviews only to a much higher degree than I ever expected.
I bought this printer to replace a Dell AIO as I thought the Dell used too much ink. This HP drinks ink to the point that it makes the Dell look outstanding. Cartridges on the HP last about 1/3 to 1/4 as long as on the Dell.
1st copy speed is unbelievably slow. Wakeup is incredibly long and the printer goes through all kinds of shake, rattle, and roll when waking up. Truly, the amount of time it takes and the noise it makes is simply astounding. Scan is slow and cumbersome. Every page it prints gets deposited on the floor if you are not there to catch them. The only good thing at all about this printer is the print quality. I would rate it as good as similar printers but not better.
Do not waste your money. This printer is as bad as they come. Even if HP gave me a $100 to buy it, there is no way I would do it. The cost of ink alone would make it very expensive to own and operate in the long run. Just an unbelievably bad machine. I have stopped using this lemon and brought my old Dell back into service to replace it. DO NOT BUY.
27 of 31 people found the following review helpful
on May 24, 2010
I'm SO frustrated with this device, I had to scream somewhere. Over the years, I've owned probably a half dozen different HP printers - and they've been going steadily down hill. This last device is horrifically bad - almost to the point of me wanting to throw it against the wall in anger. Truly.
Don't be fooled by the cheaper print cartridges, they are used up amazingly quickly - so you'll simply be buying them more often - something HP has been refining over the years: how to extract as much money from you as possible for ink. The B209 has reached new heights here.
But the very worst part is installation. Don't dare put in the HP driver CD - it will install viral-like software that you can hardly ever get rid of. And boy - is it annoying! It will pop up for every print encouraging you to buy more ink (no kidding). It will suggest to install itself again nearly randomly. There's is not a bit of redeeming value from it.
The sound the printer makes - it grinds and groans before each page. It cranks and creeks - literally shaking my printer stand. And for what? You get a simple print out like any other printer. Maybe HP wants to shake it so it will break? What is it doing anyhow?
Gads. Argh! Blech! Run away from this one. In fact, if you can find a printer other than HP, I'd recommend it.
16 of 17 people found the following review helpful
on February 27, 2010
Have had this printer for approximately 3 weeks. Setup was ok - could not connect through my airport express but was able to connect via the internal wireless. Printed 3 photos and a couple of regular pages to test out quality/scanning ability. Already ran out of the ink included with the printer. Seriously?!
15 of 16 people found the following review helpful
on August 22, 2009
Easy to set up and the quality is great. Great support system with HP agents in Canada . Did not want to buy another HP but glad I made this choice
"Would definitely recommend it to friends
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