Top critical review
16 people found this helpful
Serious Deficiencies, Useless Manual
on February 14, 2010
I purchased this phone from Target Stores because I wanted to try Tracfone as a cell phone service provider (according to Consumer Union, they are the best prepaid service provider).
The phone has several serious deficiencies that cause a great deal of annoyance :
- User manual is woefully inadequate (e.g. no explanation of auto lock feature, security, etc.)
- User manual on Samsung's web site is only available as a pdf file and cannot be edited to print as individual pages
- User manual that comes with the phone is equally inadequate
- When you store the phone in its carry case and close the lid, the phone will frequently turn on, since some of the buttons protrude. If you accidentally touch the "browser" button, you will be charged 0.5 minutes for access charges !
Since this phone is likely to be be purchased by people who do not use a cell phone very often (for emergency contacts), the user instuctions need to be much more explicit/detailed, and the ergonomic design of operating buttons that can accidentally be activated leaves a lot to be desired. Overall, a big disappointment