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14 of 15 people found the following review helpful
on October 30, 2008
I just bought this today. The first one I bought was defective, so exchanged it for another one. It was on sale for $19.99 at Beall's (retail price is overpriced at $49.99!!). It came with a standard sized CDROM disk (other comment refers to a mini disk), so I had no problem downloading the software. However, it does take forever to recharge (a minimum of 7 hours before the first use when using the USB on computer), so I am still recharging. I have no clue where to find the optional AC adapter (charging time with that claims to be only 3 hours), but it probably costs as much as the unit itself. Otherwise, everything else went smoothly...downloading from the disk and getting pictures ready to transfer to the unit. One thing...I have Windows Vista, and searching for my pictures from their pop-up window is not the same as what the video shows from the website. You will have to search on your own to see where your pictures are located on your computer. I was even relayed this information from their customer service during my "help me" phone call to them. I won't be able to upgrade my rating until my unit is fully charged. If the unit works as described, the $19.99 is a decent price for both personal use and gifts. I bought it so I wouldn't have to tote my digital camera or brag book around. The automatic resizing of pictures is a bit deceiving. It has a specific border that your pictures can fit in. It will not automatically fit your pictures into the frame, any subjects outside of the frame will be cut off. Make sure you resize your pictures with other computer software before attempting to download onto the digital keychain.
UPDATE: This one works, so I would give it 3 stars and no more. The casing feels cheap as it is plastic. However, I do like the key ring on this model much better than the chain and hook type on competitors. Picture quality is okay. Just remember, if you give this as a gift, make sure the recipient has a computer. Otherwise, the unit is useless. Hope this helps.
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4 of 4 people found the following review helpful
on December 25, 2009
I was able to successfully download the software and post some pics to this device but it won't take a charge. Perhaps you could break off the viewer and just use it as a key ring. I wasted my money buying this product. I wish I could have given it no stars.
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6 of 7 people found the following review helpful
fine product- but slot drive CD users beware. The cd that the application comes on is a mini-disc and will not load properly into your slot-drive CD-ROM. Find the application at [...]

Wish I had been told ahead of time.

Otherwise it's a fine product. A little bulky, but good for the price.
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3 of 3 people found the following review helpful
on December 16, 2012
I can plug it into the computer and upload photos. However, it will never turn on in normal mode. Not sure if the internal battery is just shot and doesn't power, but it shows full charge when plugged into computer. Tried several other wall USB chargers. Unit always shows "Updating ..." when plugged into anything (PC or wall charger) and shows full battery charge. When unplugged, will never power on. No response.

Total junk. Got it at a gift exchange, so no way for me to return it. Will just toss it in the trash.
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3 of 3 people found the following review helpful
on November 19, 2010
Bought at JcPenny's on sale for $13.00. I thought it was going to be great with it being a Sharper Image brand and the picture on the box makes it look really nice and great. I downloaded the pictures with no problem. When I went to look at the pictures on the screen I thought something was wrong. They were horrible ! ! ! Pictures are not clear ! Very blurry ! I expect to see what's on the box with the photo being very clear ! This is false advertisment ! I will be returning this and doing research on another brand to buy.
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4 of 4 people found the following review helpful
on January 12, 2010
Worked for a few hours, then the unit stays in "updating" mode and nothing happens !!!
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5 of 6 people found the following review helpful
on November 10, 2008
This product worked fine initially--that is until the battery died. I tried to recharge it and now it will not work at all. When connected to the pc it comes on, but when I diconnect it from the USB the screen goes black and it will not work. So I got to use this product for about a month and now it is in the garbage! Save your money on this one and try another brand!
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2 of 2 people found the following review helpful
on March 27, 2011
I received this as a gift from my supervisor for the holidays, and was looking forward to putting some of my recent wedding pictures on it. However, I have tried the keychain on 2 different computers (OSX and Win XP), with different versions of the photo viewer software, and it won't get past the "Updating" message. Nor will it even hold a charge after plugging it directly into AC power overnight (12 hours). The reset button doesn't make any difference. And since there are no serviceable parts (as noted on the unit) it's probably not worth opening up the sucker to see what's wrong. A shame, because it's a nice looking gadget. But flimsy and useless in the end.
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2 of 2 people found the following review helpful
on October 22, 2013
I had one just like this. Obviously this one is the "new and improved" version which means it doesn't even take a charge even after ten hours. Good for target practice aiming it at the trash can
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3 of 4 people found the following review helpful
on December 22, 2008
This is a total waste of money even at $19.99. I was successful in loading a bunch of photos to the device, but the screen is extremely dim on ALL photos and the unit itself feels cheap and like thin plastic. Furthermore, the PDF instructions located on the site at [...] indicate there is a menu option to set the backlight settings from 1-8 with 8 being brightest. However, that menu option is TOTALLY missing from the options on the device itself. You can barely see the photos, even the brightest ones. The fact that it says Sharper Image is misleading -- the quality of this think is terrible. For the reviewers who say "what do you expect for under $20", I say I expect to be able to view the photos like the box shows, that's what I expect. Every image on the web and the box shows a bright, clear photo. The images on the device, however, are universally almost too dim to see at all. I wish I hadn't bought this item. Lousy, lousy quality. Oh yeah, and I called customer service and the person I spoke with said she had no idea about this unit or its capabilities, and told me tech support would call me back after she took my name and phone number. Have not received a call from them... and I do not expect to. Do *not* waste your money on this! Very, very disappointing.
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