Most helpful critical review
13 of 18 people found the following review helpful
Everything but Practicality
on March 29, 2010
I briefly owned an original Jawbone in 2006. Loved the noise cancellation, hated everything else about it: awkward physical design, hopelessly uncomfortable fit, uselessly goofy controls, silly charger design.
It's now 2010, and the above haven't changed. The Icon's sound quality and noise cancellation are still top-notch. But the design still doesn't fit right - I can't get the important little nub to stay on my cheek. It still doesn't fit - I don't have large ears, yet even the largest earbud fails to hold the thing in my ear. (And my ear will feel like it's on fire up to that point.) The controls are improved - I sure do like the iPhone integration, and the single button's functionality is much simpler, though that button is in a hard-to-press location. The charger sees a welcome update to the micro-USB standard; so to be true to its past, Jawbone supplies a charging block guaranteed to cover more than one outlet, and a THREE INCH LONG charging cable. That's right, 3", so either leave your headset on the floor, or go get a 6' USB-micro USB cable at Radio Shack for another $20.
I get the feeling Jawbone was, is, and will be run by mad scientists with no experience or interest in ergonomics. My Jawbone is going back (again - sigh), and I will look into Jabra (which always gets everything right) or Plantronics (which deserves a 2nd chance).
PS: The caller ID function is useless. The voice only reads digits, not names (for someone in your address book). Who remembers #'s any more?