Most helpful critical review
34 of 34 people found the following review helpful
Nice little scanner - Updated
on March 1, 2011
I've only owned this scanner less than a week, but already I've scanned probably at least 1,000 pieces of paper, over half being front and back. The simultaneous duplex scanning is amazing, best idea ever for a scanner. This thing is very small, and the ability to power it from USB makes it even more portable. The design is great, how well it closes up and how that turns it off. The collapsible paper supports are a nice touch, too. I've only had I think 3 bad feeds so far, and 2 were because I didn't realize there were papers stapled together. It is extremely easy to remove a paper from the scanner if necessary.
The software is pretty simple and straightforward, which is both a good and a bad thing. The auto color detection is a nice idea, and the color high compression mode is nice as long as any images don't need to be high quality, as it results in much smaller file sizes. It does a pretty good job, especially with the "Correct skewed character strings automatically" setting, of adjusting for skew. The auto rotation adjustment and ability to set the papers in face up or down and in any orientation is very handy. Being able to set a specific paper size is a cool feature, too, as it will halt if it detects something different from that, assuming it's due to an overlap from feeding more than one sheet at a time. What's really nice is in the event of an error, you can choose to discard everything scanned so far, save it, or continue scanning after clearing the error. I also appreciate that once it feeds all the sheets, it lets you add more and continue scanning and appends the file, and another nice touch is that this can be done via the button on the scanner as soon as you load more into it.
A big issue I have is that when using "Auto Color Detection" or "Color" modes, any page it detects color on, including some B&W pages misidentified as having color, is lightened up. So while pages with no color have dark, crisp text/images, on the pages with color the B&W is very faded. If I scan in "Color high compression" mode, the text is normal, but the images are poor quality (compressed). I contacted support about this and they said nothing can be done. It resulted in my having to rescan a few hundred pages, and I have to constantly check it after every scan, especially since it doesn't always do it. I also have to routinely adjust the B&W brightness depending on the document, since some at normal are too dark and look like the text was written with a sharpie vs a pen, making it less sharp/crisp.
The software minimizes when the scan starts, so if you need to make constant changes between scans you have to keep restoring it. It needs an option to stay visible.
Needs portable software to be truly portable, as included software is massive and takes a while to install.
One feature I would love to see in the future is multiple (ideally at least 3-4) buttons on the scanner, each mappable to a separate scanning configuration, so you don't have to go into the software every time you need to change the settings for a different document.
Update (4/23/11): I've now owned this scanner for about two months, and have probably scanned a total of 3,000+ pages, many front and back. After all this use, this scanner continues to perform like a champ, and all my original comments stand. Durability/longevity seem very good, and I look forward to using it for a long time yet.
Update (12/21/11): After almost 10 months of ownership with a good amount of usage, I can say it is still working as it did on day one. It definitely seems like it will last. It also does a pretty good job for most of my document scanning needs. However, I have decided to lower my rating to 3 stars (maybe 3.5 rounded down, but I can no longer justify a 4-star rating). The reasons I have done so are as follows:
- For the first time, I attempted to power it off of USB. To my disappointment, I could not get it to work, even when using a dual USB cable, plugged into two USB ports, one of which a USB 3.0 port (higher output).
- It is terrible at scanning standard store receipts. It is near impossible to get them to feed through straight without crinkling or turning/slanting to one side or another. And even when you do manage to get it to feed through properly the scanner keeps cutting off one edge, resulting in a useless image. I cannot for the life of me figure out how to prevent this. I have had to resort to using my flatbed for receipts.