Customer Reviews

263
4.1 out of 5 stars
Hamilton Beach 31230 Set & Forget Toaster Oven with Convection Cooking
Color Name: BlackChange
Price:$89.85 + Free shipping with Amazon Prime
Your rating(Clear)Rate this item


There was a problem filtering reviews right now. Please try again later.

201 of 209 people found the following review helpful
on March 15, 2011
Color Name: Black
We bought this oven online. So far, we've toasted bagels, made frozen pizza and baked potatoes in it. They've all come out perfect. Control panel is super easy to use, and the oven is easy to clean with teflon lining. Make sure this is what you want, though. Only a limited number of toaster settings (Light, Med. Light, Medium, Med. Dark, Dark) are available - none in between. There are no dials. Also, Only oven temperatures like this are available (... 275, 300, 325, 350, 375, 400, 425 ...) - none in between. You can't bake anything at 385 degrees - only 375 or 400 degrees. Also, it's a little slow to preheat. But all in all, we love it.
55 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
79 of 80 people found the following review helpful
on September 7, 2011
Color Name: BlackVerified Purchase
I've had the Set and Forget for a month now and, overall, it works pretty much as advertised.

Toast settings are accurate and produce perfect toast, although it takes a while. Baking works well as long as you are mindful that the temperature settings are up to 25 degrees low across the range, particularly on the lower rack position. This can be corrected of course by raising the temperature, or by using convection mode which more evenly distributes the heat (don't look for 450 degrees). I have not tried roasting a chicken, and probably never will. Baking a 12 inch pizza works fine, but takes longer than expected. The warm setting is a nice feature. Broiling works fine, but for some reason the instuctions don't mention keeping the door in the detent open position for broiling.

Speaking of the instructions, at one point they recommend not placing the toaster-oven inside a full size oven. Good advice I'm sure. But I must say that really got me thinking.

The exterior quality is a little cheesy. It was probably made in China,(ha ha). IT NEEDS AN INTERIOR LIGHT! I only hope that the heating elements don't become distorted as on my old Delonghi.

I would recommend it to anyone, but with the aforementioned caveats. If "Cook's Illustrated" likes it, I like it.

Did I mention an interior light?
66 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
45 of 46 people found the following review helpful
on June 5, 2012
Color Name: Black
Long gone are the days of the decently made and cheap toaster ovens. The cheap ones are real crap and the well made ones offer more than you need and still do not always do what you want. Our old B & Decker lasted for over 10 years, it was small and toasted very well. Once it died we have been thru 2 other ovens, a De Longhi and a newer B & D and they all were unsatisfactory on some levels or died after a short life span. This H Beach is really more than we need as we almost never really cook in it, but as a toaster it is near perfect. The price is a bit steep, and I wanted to wait a year to be sure it did not die like the others, so I can safely say now this is a well designed, easy to clean and easy to operate toaster and oven.
It has handled everything we have thrown into it, from pizza to re-heating leftovers, broiling baking and especially toasting. The toaster gets 80% of the use and we are very satisfied and would recommend it. It's a bit more than we wanted to spend but at this point worth it.
22 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
87 of 96 people found the following review helpful
on March 7, 2012
Color Name: BlackVerified Purchase
This was a nice toaster oven for the first 2 weeks, at which point the convection fan quit working. I called Hamilton Beach to see about getting it fixed. They said we should cut off the cord, send it to them along with a check for $25 to replace the oven. I'm sure this is probably a relatively rare occurrence, but I think it is wrong to charge to replace a defective item when it is still under warranty.
22 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
153 of 174 people found the following review helpful
on October 18, 2011
Color Name: BlackVerified Purchase
I'm writing this review about 6 mos after purchasing this unit from Amazon. It was an excellent toaster and oven; however, it was a slow, inefficient broiler (hot dogs took about 10 minutes to cook). What prompted my writing the review today was the spontaneous shattering of the door glass while toasting bread. There had been no trauma to the door. I notice one other reviewer had a similar experience. I'm somewhat relieved that glass shattered into little pieces as auto glass does, but it exploded outward, and I'm really glad my daughter for whom the counter is at eye level was not standing nearby when it did.

I phoned the manufacturer to report what had happened, and the Hamilton Beach representative indicated that the glass-door-shattering problem is a known issue with some of these units. They want to examine the unit at their facility and will pay for the shipping. The remedy: they offered to send me a replacement once they receive the original. Said the call center rep: "I cant' in good faith say that it won't happen again" but in the collective experience of all call center staff, they'd not heard of a recurrence in replacement toasters. Then she said "There's a 99% chance that it won't happen again". A 1% recurrence probability feels pretty risky to me. I'm surprised that HB would accept such a high (re)failure risk, and I wonder if the probability estimate is actually based on data. I asked for a refund, but she said that was not possible. The return period at Amazon has closed. I doubt I will use the replacement.

UPDATE FEB 2012
My wife wanted to use the replacement, so we kept it. She's convinced me to accept the company line that one batch of glass for the oven doors was bad and they've replaced it with better stuff. So far so good. As before, toasting is very good but broiling slow. We don't really bake in it.
1010 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
85 of 95 people found the following review helpful
on October 4, 2010
Color Name: BlackVerified Purchase
I bought this oven as an replacement. If you want an oven that cooks accurate this is the one for you. I have used it several times to bake brownies and several carrot cakes in a bundt pan and they have come out perfect. The toasting feature works well also. The reason I bought this oven was I like the digital temperature probe and so far it too has been accurate. I know you can buy less expensive toaster ovens, but this one is well worth the extra dollars spent.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
38 of 42 people found the following review helpful
on October 26, 2011
Color Name: BlackVerified Purchase
Our old Black & Decker toaster oven died so we did a bunch of research and concluded that this Hamilton Beach might do the trick. We've had it for a couple months now, and we really like it. The touchpad controls are easy to get used to. The oven temp and toaster settings seem accurate -- things toast or heat up or bake in the timeframe we would expect for the temperature setting. The oven seems to toast evenly (bread, etc.). For baking a small batch of cookies (from the prepared cookie dough) this oven works great. It preheats very quickly, and beeps to tell you it's at temperature. It does not make an annoying ticking or buzzing sound when it's toasting -- you just pick a setting on the touchpad (light, dark, etc.) and this translates to a pre-set amount of toasting time. This toaster oven also has more interior space than we had before, and our old one seemed pretty big. This one is taller inside and deeper -- so it would be easy to imagine baking a small chicken. We'd recommend this oven and feel that it was worth the price.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
24 of 25 people found the following review helpful
on March 21, 2011
Color Name: BlackVerified Purchase
Having tried a number of toaster/convection ovens I was happy that I ordered this one. It toasts bread quickly and perfectly and the settings are true to their description. It has a modern face and design and fits very nicely on my counter. I would recommend this oven!
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
15 of 15 people found the following review helpful
on April 30, 2013
Color Name: BlackVerified Purchase
(updated 2/19/15, see bottom)

Since I noticed while reading reviews before buying it that several people had asked but nobody I saw had answered, the inside cavity is 12" deep at the deepest point (The inside back is curved), 11" wide and 8" tall. It will hold a '12" pizza stone' that I bought, but just barely.

Overall, it's a decent machine. It has four heater elements, two on top and two on the bottom, which do not have drip covers. Personally, I like this; the covers were a huge pain to clean when you couldn't remove them, and severely lowered the amount of radiant heat the bottom of the food would get. The crumb pan sits in the bottom beneath the bottom elements and is easily removable. It does tend to flex when preheating the oven and will make a crashing sound, don't worry about it.

I've had it for just about a month now, and have made toast, frozen pizzas, reheated pizza, a LOT of baked potatoes, and cooked frozen fish both sticks and battered filets, broiled hotdogs and toasted the buns and a few other things I'm sure I've forgotten. It's done a decent job on all of these. The rack is in theory big enough for six pieces of standard square (Wonder-type) sandwich bread, but they'd have to be jammed together edge to edge and up against the side walls. I usually only make four pieces at a time, which is enough for me normally. The two pieces in back get a little darker than the two in front; and the bottom shows untoasted grill marks where the rack was. It has specific settings, Lite, LT+, Med, MD+, Dark. I normally do my toast on lite plus, which gives a nice golden brown. Med is much darker, no golden in it, just straight brown. I haven't tried anything darker; the results from medium is as dark as I like my toast. (Edit) I've since put six pieces in; they were shoulder to shoulder but had some space between the front and back, and were about the same as four pieces, the ones in back a little darker than the front. Probably because of the door not having a seal. (I have yet to see a toaster oven with a real seal or internal light)

Temperatures are not, with the limited testing I could do (an external probe thermometer) incredibly accurate, but are close enough. I put the probe as close to the middle of the oven as I could get it, and tried 350 and 450 on both bake and convection. It heats to 450 in less than five minutes. The probe read 430 for 450 on bake, 447 on convection. While true purists would not accept this for accurate baking, for frozen pizzas and fishsticks for the kids it's perfectly adequate.

The oven remembers the last temperatures you set, for cooking, for the probe and for toast it will go back to the one you used last. It does not remember the timer; it always starts at 30 minutes. If you hold the up/down button it will jump by ten minutes at a time (about half a second apart), if you press and release it changes by one minute. Unfortunately, you can't use the timer by itself if you're cooking something else, it only works with the oven running.

The probe has its own storage space that works but is a little clumsy to jam the cord into and get the door closed. It could also benefit from having the jack for it closer to the front; my big paws have difficulty getting a good enough grip on it to pull it out easily. It seems fairly accurate; I baked two medium sized Yukon Gold potatoes at the same time several times, one with my external probe, one with the built in, and they were within a degree or two of each other.

The bad parts; the control panel is very cheap. It came out of the box with the top right corner either not fully attached or having peeled off in transit. I pressed it back into place and it stayed for a while, but has started peeling off again. I'll probably end up supergluing it. The buttons are clicky-membrane type, a flexing dome under the spot on the panel. They can be hard to press accurately, and the start button's one seems to have slipped out of place, it's much more difficult to press than the others. I'm a little surprised so many people had this problem after America's Test Kitchen recommended it.

The top gets very hot, but it is marked 'hot surface', and is probably intended as a warming tray or something. I usually leave the baking pan and rack that came with it up there, while using the smaller one from my old oven. It allows more air circulation around the edges, for more even cooking/reheating, and most of what I cook doesn't need the extra space of the larger one that came with the oven. I've used the bigger one with its rack to make the fish sticks/filets to allow them to crisp on the bottom successfully.

(Updated 5/5/13)
All in all, I'm glad I bought it; it's MUCH better than the tiny Black and Decker one I had previously, a lot more accurate, easier to clean and all around better. The only reason it got 4 instead of 5 stars is the problem with the control panel and the minor difficulties with the probe.

(Update 2/19/15)
Still going strong. The faceplate stopped peeling off, but the top left LED segment died, so a 4 looks like a sideways T, but it's still obvious what it says.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
23 of 25 people found the following review helpful
on September 12, 2012
Color Name: BlackVerified Purchase
We were delighted with our Hamilton Beach Set & Forget Toaster Oven when it first arrived at the end of July, 2012. It toasted six oversized slices of sourdough bread to perfection simultaneously. It broiled with no smoke, with enough power to properly caramelize meat or fish or vegtables to seal in juice and release flavor. We generally unpluged the toaster oven when we finished cooking with it. Twice we forgot to unplug it and it "self activated". The toaster oven heated up on its own, with nothing showing on its display. This is to say that the display was blank, the toaster oven plugged in and it heated itself up without human input. It is a burned down house waiting to happen. I hope we got the lemon and other Hamilton Beach Toaster Ovens are reliable. Ours was dangerous.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Questions? Get fast answers from reviewers

Please make sure that you've entered a valid question. You can edit your question or post anyway.
Please enter a question.
See all 59 answered questions


Send us feedback

How can we make Amazon Customer Reviews better for you?
Let us know here.

Your Recently Viewed Items and Featured Recommendations 
 

After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in.