Most helpful critical review
67 of 70 people found the following review helpful
Decent scanner with a few usability issues
on September 12, 2011
First of all, I bought the Doxie from Amazon refurbished, although I don't think it made a difference from a new product, other than having to clean it a bit more during the setup process.
It's a really great concept, being able to scan and have the result automatically pushed to other apps and to the cloud. I find it really convenient. Doxie has helped me go mostly paperless, although scanning bulky things like instruction manuals is impossible unless you tear the pages out first.
It's great that I can scan a document and get it into EverNote, which syncs with the EverNote server automatically, to get a piece of paper into the cloud in under a minute.
Now on to the issues:
There's an issue between Doxie and EverNote where the title used for the document gets cut off after 8 characters. When you finish scanning a document it asks for a title, so I'll put something like "groceries receipt 9/12/2011". Then I always have to copy the title, hit the "Send" button to send it to EverNote as a PDF, but in EverNote the filename will get cut off to GROCER~1.PDF, and the same for the note title. Here I'll select the title in EverNote and paste what I copied from Doxie. It's a minor annoyance.
Another thing is where it's very easy to forget to change the scan settings for future scans. Say I'm scanning a photo in color with high dpi, and then a few minutes later dig up a black and white receipt to scan. I'll more often than not, put in the receipt and hit the physical scan button on the Doxie, forgetting to change to Grayscale with lower dpi--resulting in an unnecessarily huge file. Again a minor annoyance with the UI. It happens because after scanning the first photo, EverNote pops up on the screen, usually obscuring the Doxie window. Once I finish the copy & paste dance (the previous issue I mentioned), I forget that the Doxie window is there. At least with different dpi, the actual scan is noticeably slower, so I know to cancel and try again. But between Color and Grayscale it takes the same amount of time, the only difference being the file size, so I won't know until afterwards that I unnecessarily scanned in color.
An issue with the scan itself, which is a bit more annoying, is that the paper will often slide around and become crooked as it scans. So pretty much every time I scan something that's more than 1 page thickness (i.e. I folded the paper in half) I'll have to guide the paper through with both hands, in an attempt to minimize the sliding. There have been a number of times when I had to rescan a document because it slid and became crooked and unreadable.
My last issue is that Doxie has trouble scanning long documents. For example, I tried scanning a brochure pamphlet thing I got at Mount Rushmore, but Doxie automatically stops before the last few inches. Same thing with this folded terms and conditions from a car rental company, I just couldn't scan the entire thing in one go. Same with a long grocery receipt.
So, would I recommend Doxie? I'm on the edge on this one. If I had to replace my Doxie, I'd probably first look at other brands and compare.