Most helpful critical review
91 of 109 people found the following review helpful
Great texting phone, terrible for voice calls
on January 9, 2011
First of all, keep in mind that most people who take the time to write a review are going to be unhappy with the phone. I really really wanted to love it. I talked to the sales lady at Best Buy upon returning the phone, and she said that they have sold a lot of them, but I was one of the few who brought it back. They don't get any sort of kickback from Verizon, so I feel she was being honest.
I got this phone to update my Lg EnV2, which I loved. I just wanted something a little newer with a tad easier keys to text on. I also didn't want to pay for the data plan. This phone is awesome for texting. If you are primarily going to be texting on it, then you probably won't be disappointed with it. The keys are large and easy to use and there is easy access to all the symbols, unlike my EnV2. It had some updates that I liked over the EnV2, such as key placement and message threading. It also has an awesome camera for a non-smart phone.
Here are the problems that I noticed with it (I used it for close to one month):
1. There was a constant hissing sound in the background of ALL calls. I thought that maybe I was being picky, and you heard that with all cell phones and I was just used to it on my old phone, but after trading to the EnV3, I realized that this is not the case. Occasionally during longer conversations, the hissing sound would "click off" (there would literally be some sort of soft click) and I thought that I had lost the call, but suddenly it was crystal clear. If this was the only problem, then I think I would have lived with it
2. The problem that I couldn't live with was the issue with the volume. While talking on the phone, the volume would suddenly shoot up to full volume. Despite the volume bars visually going down to nothing, the volume was still at full blast. I actually had to hang up because I couldn't talk like that. I thought this was a one time thing, or that I was doing something wrong, but it happened at least once a week. I looked on some phone forums, and found that this was a common, reported problem with the Octane. This led me to trading in the phone.
3. It would not work with more than one memory card that I put into it. I also had this problem with the EnV2, and apparently, that was a known problem with the EnV2, but I don't know about the Octane.
4. I found the outside number keys to be too tiny. (I am on the petite side and have pretty small fingers, so it's not lik I am used to having that problem). They put on a bigger outside display, which is nice, but I actually wanted to use it as a phone, believe it or not! The EnV2 and 3 have much bigger dialing keys.
5. The occasional echo problem. This is one that I read about prior to getting the phone. This was actually not a big problem, and I only heard it on a handful of phone calls (I actually had this with my EnV2, but only when I talked to people on the AT&T network)
I ended up getting the EnV3, which sadly enough is being discontinued. I decided to pay for the data plan, and am actually very satisfied with the EnV3. I have not experienced any of the problems as I did with the Octane.
I really feel like cell phone companies are heavily pushing their more expensive Smart Phones with the top data plans and have dropped the ball on the other phones for people who don't want all the bells and whistles. There were no other phones that had the quality of the EnV2 available (I also tried the Samsung Intensity 2 for a day-a little plasticy, but I just didn't feel like adjusting to the tinier keyboard. This is overall a decent phone and my mom loves it.)
So, there you go, 3 phone reviews in one!