Most helpful critical review
56 of 66 people found the following review helpful
You should know this before you purchase!
on January 23, 2012
I rarely write reviews but I thought I should on this one.
The cartridges are not refillable and you cannot run after market cartridges on this machine. The cartridge has a microchip that when the ink runs out it kills the cartridge. If you refill the cartridge the machine will think the cartridge is out of ink. See response from OkiData below.
I contacted OkiData Customer Service to validate this. Here is my response to their response.
Thanks for the quick response and thanks for clarifying my question. Unfortunately, I will be returning my OkiData MC361 printer as a result of this information. The cartridges are difficult to find and they are extremely expensive. My price is over $400.00 to replace all the cartridges - I paid $300.00 for the printer. I respect OkiData's decision to do this, however, very few if any other printer manufacturers follow this policy. I find it is a lack of respect for the environment and not an ethical printer to own.
I will be posting this information on other forums to alert other people of this cartridge feature.
It's really too bad because the printer is nice overall. It's unfortunate that the sales team felt that they could sell a printer like this. In this day and age with so many green technologies and environmentally friendly options OkiData decides to do the exact opposite.
From: support of okidata
Sent: Monday, January 23, 2012 10:47 AM
Subject: OkiData MC361
There are microchips in the toner cartridges to ensure you are using genuine Okidata toner cartridges and to automatically reset the counter.
Oki data does not sell toner refill kits therefore if you attempt to use a toner refill kit, it is not genuine, Oki recommended toner and will not be recognized by the printer. This prevents you from damaging your printer.
If we can do anything else for you in the future, please don't hesitate to ask!
Also, you may be interested to know that Oki Data has now launched, which allows you to access Personalized Solutions information for all your Oki Data Products.
Your Personal Solutions Specialist