Automotive Deals HPCC Amazon Fashion Learn more nav_sap_plcc_ascpsc Pink Floyd Fire TV Stick Happy Belly Coffee Handmade school supplies Shop-by-Room Amazon Cash Back Offer TarantinoCollection TarantinoCollection TarantinoCollection  Amazon Echo  Echo Dot  Amazon Tap  Echo Dot  Amazon Tap  Amazon Echo Introducing new colors All-New Kindle Oasis AutoRip in CDs & Vinyl Water Sports

Your rating(Clear)Rate this item

There was a problem filtering reviews right now. Please try again later.

on June 9, 2011
The Evergreen worked fine for about 3 months, then it began powering on and off randomly. In the last two months I have been given three replacement phones, two new batteries, a new SIM card, and a new charger, and the phone still powers on and off at least twice a day. No one at AT&T support seems to know why this happens. In addition, the sound quality during phonecalls is poor. Support says it is because I have poor reception at my home, but I never had reception problems until I got this phone. I can't wait to trade it for something that WORKS.
1111 comments| 19 people found this helpful. Was this review helpful to you?YesNoReport abuse
on June 28, 2011
My wife loves this phone when it works. It's great for texting, QWERTY, etc. It would get 5 stars except...

The problem is that it randomly powers off. Like others have said, the phone worked fine for a few months, and then started having this problem. In the middle of texting - text gone. At other times and you don't even know it's off. Other reviewers here (and all over the web) are having the same problem. ATT has tried swapping chargers and batteries and SIM cards to no avail. My wife is on her fourth phone and is still having the problem - and each time she contacts ATT she has to repeat the entire litany of scripted questions.

Anyhow - buyer beware. There doesn't seem to be a fix at this point - just live with it or try a different model.
22 comments| 8 people found this helpful. Was this review helpful to you?YesNoReport abuse
on April 21, 2011
I don't normally rate a product five stars unless I consider it perfect. Because it previously received an unjustified two star rating, I bumped it up a star to balance it out. I own this phone, and I like it so far. It's very easy to use. I have no problem reading the time or date. I disabled the photo preview screen to speed up photo taking, that was easy enough. Photos come out ok if there's enough light in the room. In a dim room the quality really suffers, but so does any camera without a flash. The video camera is fair, it's fun to use to take short videos and email to people, or to use for MMS. I wouldn't use it as my primary camcorder but it's fine for videos that you want to send to people. I thought that the keypad integrated into the QWERTY was pretty cool. The silent button is the "#" button, it has a phone icon on it that looks like it's vibrating. Hold that button down and it switches to silent mode, very easy and self explanatory. Like someone else said, hit the down button to get to your contacts. Every non-smart phone that I've ever owned has been that way right out of the box.

The good: The phone is light, but not what I would consider cheap feeling. Has a somewhat universal micro-usb connector for charging. Accepts up to a 16GB micro SD card. QWERTY keyboard that's great for texting. Programmable "Go To" menu for shortcuts to your most used items. Accepts stereo Bluetooth headphones for listening to music which I thought was pretty cool. I haven't bought any yet but I plan to.

The not-so-good: There's a button right beside the camera button that I thought should be for zooming. It turns out it's a multi-task button. It's kind of cool to have a multi-task button, but the placement directly beside the camera button is very strange to me. I would have liked for there to have been a simple on-off option for the web browser and other data plan using applications. I don't have a data plan, don't want a data plan, and I'm paranoid that I'm going to fat finger something and end up getting charged for data used. The covers for the micro SD and micro USB ports are kind of cheap feeling. The one over the micro USB port is used all of the time for charging, and I'm worried that it's going to get worn out and break off eventually. The speaker sounds tinny, but it works well enough for speaker phone. I'm not planning on listening to music through it anyways.

I don't use the web browser or any other data using applications other than MMS. In my opinion, if you are looking to actually use this phone for that, you should probably pony up for a smart-phone with a data plan. I was already paying for a data plan for my wife's phone, and we share it for data when we're out and about. I didn't want to pay for two data plans anymore. This phone was perfect for my situation.
11 comment| 19 people found this helpful. Was this review helpful to you?YesNoReport abuse
on November 22, 2011
I wouldn't recommend this phone to my worst enemy. It randomly turns off. This is particularly inconvenient if you have the alarm set, you are waiting for a call or text, or you dial the phone and are waiting for someone to answer your call and you realize it has turned itself off! AT&T will not work with you and told me that no one else is having this problem. Wrong! I even called Samsung, and they won't help me either. I am stuck with this horrible, defective junk until my contract runs out. I will not re-sign with AT&T, that's for sure!
0Comment| 4 people found this helpful. Was this review helpful to you?YesNoReport abuse
on June 13, 2011
I had a Samsung A707 flip phone for 3 years, and loved it except for how long it took to type with a phone keypad. When shopping for a new phone, I saw the Samsung Evergreen and thought it would be just as good, and have a full QWERTY keyboard to make texting easier. I will admit that I was also slightly influenced by it being a supposedly more "green" phone. This phone does not meet what I have come to expect from Samsung quality.

I have had this phone for a month and 3 days, and I can't stand it. It takes a lot of keystrokes to unlock the keypad, I can't always answer incoming calls because the button response is not predictable, and the screen saver is set so short that if I look away from the phone for a second, the screen goes black and I have to punch 3 buttons to get it to come back up. Also, notices of missed calls and texts will continue to reappear even after exiting the notice, making me think I have additional texts or missed calls. The available cases are garbage, too. They hardly protect anything at all, and trap all kinds of dirt and dust between the case and the phone. That is probably the case with all slider phones, though.

The biggest problem, however, is that the phone randomly powers off. This is my only phone, and where people would call me if my children need me. Having my phone off for hours at a time without my even knowing is a PROBLEM.

Too bad I dawdled just a little too long to exchange this phone for another one. Now I'm locked in to a contract with a stinky phone. :(
0Comment| 5 people found this helpful. Was this review helpful to you?YesNoReport abuse
on October 15, 2011
Same problems others have had. I exchanged for new A667 and still have same problems. Sent question to Samsung Tech dept 2 months ago. Still waiting for answer. Posted an honest review of this phone on Samsung website and my review was rejected because, "it does not meet our standards". I guess if they make junk and you give an honest review about it being junk, it "does not meet (their) standards". I have several Samsung products but if this is the type of customer service one can expect from them, I have purchased my LAST Samsung product!
0Comment| 3 people found this helpful. Was this review helpful to you?YesNoReport abuse
on January 14, 2012
This phone powers on and off randomly, during calls, during texts, etc. It's not reliable. I just called ATT where I bought the phone, and they said all of their customers who bought this phone have had the same problem.
0Comment| 3 people found this helpful. Was this review helpful to you?YesNoReport abuse
on February 7, 2012
My husband and I upgraded our phones to this one in 10/2011. We both have the same issues, random shut offs, texts not going through, calling people and them not being able to hear you. We now fall under the warranty replacement with At&T. So it's great, they send us the same crap phone and the joy of having the same issues start all over again. The latest thing is Software Update, the At&T warranty department initialized that, okay, my phone keeps telling me that update cannot complete. I wouldn't give this phone to my worst enemy.

Tried contacted Samsung, they say contact At&T. At&T doesn't care, sends us a replacement under warranty repair, we are on our 2nd phone each. Nice I've been with the same cell phone company since 1992, through all the name changes, never wavered. This is how they treat me?

You would think since there are so many unhappy customers out there with this phone they would make it right huh?
0Comment| 2 people found this helpful. Was this review helpful to you?YesNoReport abuse
on February 11, 2012
The phone powers on and off by itself, loses reception randomly, and has terrible sound quality. All I wanted in a free phone was one I could make phone calls on...that's not a lot to ask for. Samsung made both of my last two phones and they are both awful. Their customer service is terrible as well.
0Comment| 2 people found this helpful. Was this review helpful to you?YesNoReport abuse
on January 26, 2012
I am on my THIRD phone and it is still powering off 2x a day every day. I have been to the stores as well as the repair outlets and they all say they've never had anyone else with this problem. Really???? 90% of the reviews show the same problem. AT&T's only solution to me was to wait until March for an early upgrade. Oh ok, I'm supposed to deal with my phone turning off everyday w/o even knowing it and possibly missing an important call for 3 months? They should be refunding me for the periods of time that I'm without phone service! It's obvious that if the 2nd phone is doing the same thing, there is an issue with this model. I like that it's an eco friendly phone but the powering off issue is what really lowers the rating of this phone, everything else about it is pretty cool. If they could come up with a fix that would be great. I think AT&T should be allowing customers to get a different phone and they can take up the matter with Samsung! Very disappointing.
11 comment| One person found this helpful. Was this review helpful to you?YesNoReport abuse

Questions? Get fast answers from reviewers

Please make sure that you've entered a valid question. You can edit your question or post anyway.
Please enter a question.

Send us feedback

How can we make Amazon Customer Reviews better for you?
Let us know here.