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19 of 23 people found the following review helpful
on June 14, 2011
Well, let me start off with the bad.

Day 1 and I had a dead pixel... I'm currently in the process of returning/maybe exchanging it for a new one. I'm not sure if I want to test my luck with another dead pixel and getting it shipped again. The volume at 1 is still pretty loud compared to other tv's, there's no option for game mode, and you have to keep changing video settings between what you want for a movie, and for video games. The av/cable/hdmi cables are in an odd spot and hard to get to without having to turn the tv around. The remote sensor is sensitive, and you almost have to point it exactly in one spot for it to register. The video/audio settings are also quite limited, and don't have my options for you to save your presets, and it doesn't have many options for you in the first place.

The good, well the tv is big and cheap for its size (shipping and handling adds another 100$ to the price, which i wasn't exactly expecting that much, but it's ok). The screen itself looks pretty good, and on regular SD cable tv, the tv doesn't look too bad, it looks like normal tv, nothing special. The 120hz refresh rate is a good perk, but only is really effective in bluray movies, and maybe some games (i'd always have it turned off when i play video games though, it adds a "ghost" like image behind, and can get really annoying). The 3 hdmi cables is nice, even though I'd probably only use 2 at once, but 3 is good for future proofing. USB is always great. My xbox looks pretty nice on it, but I only used it for a couple of hours before noticing the dead pixel, and then called AIT Logistics to return/exchange.

By the way, CircuitCity (who sells this on amazon, and other websites uses AIT to ship their products) was pretty good about shipping, and AIT called and set up an appointment to deliver the TV, which was on time.

Overall, it's not a bad TV, I just got a defective product with a dead pixel. If you're looking for a cheap HDTV that has all the perks of a TV double the price, then this is for you. The 120Hz isn't really needed yet, but in the future I see it becoming more popular.
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7 of 8 people found the following review helpful
on May 24, 2012
So far in the six months since I bought this TV, I have had 3 defective ones. Yes, 3. First day out of the box, this TV has a dead pixel and I am told that they don't replace them unless they have 28 or more dead pixels. That doesn't sound right, but the store didn't have any more of this TV, as it was only purchased for the Black Friday Sale, so I decide I will live with one dead pixel.
At 3 months old, I turned it on one day and green line appeared directly down the middle of it and never went away. I call in and get my claim going so I can get a replacement sent to me.
More than 3 weeks later, my new TV hasn't arrived, so I inquire about it and am told that someone forgot to send my case number up the line and get it shipped to me.
Finally, more than a month later, my replacement TV arrives. Within the first few minutes of turning that one on, a big purple line appeared vertically down the right side of the TV.
Cue 3rd TV. They are out of LC40G81, so they tell me they are sending me one of exactly the same specs. I questioned if it was indeed the same refresh rate and contrast ratio. I was assured it was the same, just a different model number. I receive this new TV, model SC402TT and just as a side note, it is refurbished, which I wasn't happy about, as I paid for a NEW TV originally. First thing I notice is this TV has a dead pixel. At this point, I will live with a dead pixel, no problem compared to the problems the first two TVs had. But a couple days after I got it, I had to re-set it up. It wanted me to rescan for channels and input the time zone again...and then again and again and again. Every couple days, the TV would forget all the channels and time and I couldn't watch it until it was set up again. This is the point that I decided to email them.
It also occured to me that I wasn't totally comfortable with having a different model TV, as I had bought an extended 2 year warranty upon purchase. Come to find out, the warranty wouldn't have transfered and I would be out of luck after the one year manufacturer warranty ran out. I started doing some research and additionally found out that the SC402TT is NOT the same as the LC40G81. Its refresh rate is half (60hz) and the contrast ratio is 10x lower (5000:1)than my original LC40G81. In other words, they actually lied to me (I specifically asked about the refresh rate and contrast ratio) and went against the terms of their warranty, which states the consumer would receive a model of equal or better specifications.
Someone gets back to me rather quickly after my abrupt email and tells me to send it back and they will get me a LC40G81.
A new developement as of the last couple days with this SC402TT as I wait for my replacement, the screen had been flickering and seeming to get darker. And now today, I tried to turn it on and it is completely dead, except for the occasional flicker of light here and there. Good thing I already have #4 on the way!
At this point, I am beyond being stressed or upset about this. It is almost funny. I still have 6 months on my manufacturer's warranty, then an additional 2 years through my extended warranty. Who knows, maybe the fourth time will be a charm and there will be no more issues...or maybe I just shouldn't have bought a Seiki.
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6 of 8 people found the following review helpful
on July 23, 2012
great tv! good price! too bad it only lasted 10 months, then the screen started going black, After a while it went black and stayed black. Called the warranty dept, luckily i kept the origional bill of sale, got the ok to ship it to Markham to get it repaired or replaced, took it down myself, as i had to go out of town for work, the guy i took it to said they were made cheaply, and weren't very good tv's. Got back a week later, picked it up, took it home, plugged it in, worked fine!

made 3 m,ore trips to Florida, got home started watching tv, screen went black again! Called warranty dept, they said it was 17 days past the year of purchase, i said, but you'd just supposedly fixed it!

Last i heard, they said they'd look into it, see what they could do, so i'm still waiting, went out and bought an RCA today.
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2 of 2 people found the following review helpful
on August 17, 2012
I bought this TV 16 months ago, right after the warranty was up it started to show a 'no signal' message when switched on. You'd turn it off and it would work. As time went on it took longer and longer to get a signal. I called SEIKI and they told me that it was out of warranty but they would provide parts if I could find a certified TV repair shop to fix it, but I would have to pay the labor. Now SEIKI wants me to pay shipping for sending the part to the repair shop. My what I thought was a great buy in April 2011 at $419 is now costing me about $150 to get fixed. It had a great picture when it works but its also turned in to an almost $600 40" flat screen and I could have just spent the money to buy a better one up front.
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2 of 2 people found the following review helpful
on July 4, 2012
Picture is pretty good. Not as nice as those $1200 TVs, but works well.

Volume can be a little loud.

Not excited about how much of the display area the 'info' box uses.

But for $400, can't go wrong.
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2 of 2 people found the following review helpful
on August 6, 2013
I have had this TV for about two years now. I use it almost everyday between cable and my Xbox. I have never had a problem with it. My brother has the same TV as well and he too has never had a problem with them. The only complain about it is that it can be loud even on low settings
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4 of 5 people found the following review helpful
on December 19, 2011
We were lucky enough to score this tv on a black friday special for $299.00 after only waiting in line for an hour! Kmart only had 4 of these tvs so I guess we were really lucky. Anyway for the price, we cannot complain. I was worried we'd really get a piece of junk but still wanted to take the risk since it can go back and you have nothing to lose. I'm so glad we went for it! The picture is kinda cruddy on reg channels and it does act a little funky switching between the xbox and cable box sometimes. We'll have to switch it back to the xbox to the cable box again or it just reads no signal. This has only happened 2 times so far...anyway like I said for the price, you just can't go wrong. The xbox looks amazing on the tv, theres no glare, even the glare from our side table lights are dramatically different from our last tv! So like the guy above me said...the remote sensor is a pain...the remote has to be aimed right at it...speaking of the remote...its so crappy. lol. Def a piece of junk but none of the universals will program for the tv so until a new code comes out...we're stuck using it! Im not sure what he meant about having to turn the tv around but ours spins in the base which is super cool considering we transfer the game systems back and fourth. The 3 hdmi cable ports are def a plus!! Thank you Seiki for making a decent tv...we were def worried when we couldn't find any info about the tv before black friday. Good we went with our guts!
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1 of 1 people found the following review helpful
on June 17, 2012
I have owned this tv for over a year and have had trouble from day one. Turning it on may work, or it may come up with a purple screen and have to be restarted. Issue 2 is that after a week or so all options for the settings went away (no more ability to change from zoom to widezoom, normal, etc, all you get is a little picture in the middle of the screen for any channel.) Called for support right away, and amazingly they said they would send someone to my house to fix it... Sounded good, but a year later and two followup calls, and still no support! And it still doesn't work right.
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on December 7, 2014
Worst tv i ever bought! It started out ok, i had xbox and a ps2 (hardly ever played tho ) the Xbox streamed Netflix and games played of course. Then the squares started pixel squares. Then the intermittent blue screen/no signal started. Had to turn it on and off until the picture and sound worked together, didn't lose signal etc. Now i can't use xbox and cable tv i just wasted am hour or so of and oning the tv. It's about a year old, all hdmi hookups, piece of crap. Got about three months trouble free. Supposedly there's an update for it but i found no where to make that a reality, there's no over the air support or update link. I'll spend more then $350 inclusive next time, but it won't be a seiki. My lg is the best tv so far. I know you get what you pay for but come on, not even a year??
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