Customer Reviews: Samsung DROID CHARGE 4G Android Phone (Verizon Wireless)
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on September 4, 2011
Seriously - there are so huge deficiencies here that someone for sure hasn't been doing their job. Did the people at Samsung actually try this phone before they started selling it?

If they had, here are some examples of obvious deficiencies they would have caught:

*) It is using auto completion when you are typing in the names of your contacts. For example: you try to find the phone number of Mathias but it _won't let you_ type that, and instead suggests something totally off.

*) The GPS is really bad. If often puts you on the wrong street or in the wrong neigborhood when my wife's phone puts you right on the spot.

*) It takes an absurd number of clicks to make phone calls. This is really dangerous if you have to make one from your car.

*) You can't turn the screen off while in camera mode. That means you can never be standby to take shots because it takes half a minute to turn the camera on.

These are just a few examples. This phone is just a really clunky and unfinished user experience. Avoid!

(But yeah, the 4G is fast. Faster than the WiFi in my office actually)
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on August 6, 2013
While this is no longer a new phone, nor is it the biggest or best, the 8 megapixel camera still produces brilliant photos, the android os still works like a champ despite the fact that it is an older version, the 32GB micro card holds everything I ever wanted to store on a mobile device and the phone quality & speakerphone are excellent. No one will probably want a phone like this, so you could surely get it cheap if available and the carrier supports LTE/CDMA. I would recommend it.
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on January 5, 2012
I have had this phone for almost 6 months and it is absolutely HORRIBLE!!!!!!!!!!!!! Dropped calls, screeching noises that are almost unbearable, no battery life etc. What a waste of money! I've tried to resolve these problems for months. I'm now on my second replacement and still have the same problems. Verizon said it is a manufacturing problem. Thanks a lot Samsung.
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on July 16, 2011
I have owned a computer company for 25 years so I guess you could say that I have some experience with technology. When the Blackberry Storm came out I stood in line at a Verizon store at 5:00 am in order to be one of the 1st to own one. I sold it on a month later. I did not like the phone. I reactivated my previous phone. After a friend was raving about his iPhone, I decided to try another upgrade so I visited a Verizon store again. I met with a very patient Verizon representative who spent 2 hours with me picking out a phone. I read Internet reviews on her computer in the store. I chose the Charge for 3 important reasons. The memory chip and battery are user replaceable and the display is awesome. I wanted the freedom to swap memory chips and the ability to change the battery myself.

The first thing that I did was download the user manual from the Samsung Web site. I took it into Kinkos and had them duplex print it (print on both sides of the page) and also bind the manual. The manual is 159 pages long and much more comprehensive than the user book that comes in the box with the phone.

A couple times a week, the phone gets buggy. I mean like 2 times a week. I reboot and everything is cool. I have XMradio in the house and for a very small monthly fee I am able to get it on the phone paired with my home unit. My auto radio has an input for a stereo miniplug and I can play XM from the phone through my car stereo. You don't need to buy the Verizon cable. Any stereo miniplug cable will work. The service can be a little erratic but I rate it very good.

I have read lots of negative comments about the battery life. However, I find it to be very good. I am not an App nut so I can't comment on that. The camera is pretty cool and even has some SLR kinds of adjustments. It's nice to be able to take a pic and upload it to Facebook immediately. It also shoots video and does an acceptable job. The speaker phone is very good and the phone has some pretty intuitive software making it very usable. I often use the speech to text feature when driving and it's surprisingly accurate.

I highly recommend the phone.
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on October 1, 2011
I updated from motorola droid: the hardware on this phone is far superior
The good
-> Super AMOLED screen is great
-> phone is reasonably faster
-> In NYC, the voice and data quality is great
-> 4G tethering is very fast

The not so good
-> Verizon has crippled the phone with out of date software. This phone does not have gingerbread even a year after it was released to the rest of the world. I guess they like spending the $$ on marketing rather than updating good phones. Unlike apple, samsung has allowed them to fiddle with software, and this out of date software is the unfortunate outcome
-> poor battery life because of old software: the outdated software causes the fully charged phone to drain in 8 hours if you are running apps (I have 8 or so apps running: facebook, latitude, etc), Battery dies in 2 hours of google maps gps navigation.
->Phone is bloated with verizon ware such as "verizon navigator" which you cannot remove
-> Skype front camera not available with out of date android software

Verizon has no ETA for software release. I do not recommend the phone with the old software. It cannot compete with iphone 5 (slated for oct 5 release) with this old software.
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on June 1, 2011
Having now purchased the Thunderbolt and the Charge during the first week each phone was on the market, I have a sense for the pros and cons of each phone. Below, find my observations of each phone:

Screen - The Charge has both a brighter and more distinctive screen. It is easier to see in direct sunlight (but neither phone is a pleasure to use outside.) However, both screens are more than adequate and even pleasing.

Speed - Once again, both phones are quite fast, with the edge going to the Thunderbolt. I use the phone in a 4G area, and 3G speeds quickly become annoying once you have had the benefit of 4g. One MAJOR difference between the Thunderbolt and the Charge can be found in their respective abilities to connect to 4G in buildings. I never had a problem with the Thunderbolt in my office or restaurants. However, the Charge quickly reverts to 3G inside. Perhaps I have a defective Charge, and Verizon has agreed to send a new unit, so I will let you know if it is the Charge or just my phone.

Battery - By now you have all heard about the Thunderbolt battery issues. I returned my Thunderbolt for just this reason. The Charge was reported to be much better. However, it is only marginally better. You will need either a second battery or a charger for either phone if you rely on the phone for internet access. Fortunately, I found a great option. The Trent iCruiser IMP1000 11000mAh External Battery Pack and Charger is the savior of the 4G smartphone. It has about 6 or 7 times the capacity of the internal battery. It will both power and charge the phone and is about the size of a small external drive. There are smaller versions both from this manufacturer and others. The benefit of the external battery is that you can still use protective cases and other accessories which are not usable with the extended internal battery.

Size - The Charge is bigger than the Thunderbolt (but not as heavy). These phones are fast approaching the size of a small tablet. They both fit in my shirt pocket, but the days of the compact pants pocket phone are gone.

Other issues - My Charge has turned itself off twice in the past five days. I do not know what has caused this problem, but if you are relying on the phone for an important call and find it has turned itself off, you may long for the days of the old flip phone. With respect to the Thunderbolt, I was constantly pressing the volume control button while holding the phone. Also, the kickstand being installed upside down (you cannot use the stand and charge the phone at the same time), was indicative lack of forethought, at least as to small issues.

Summary - I am afraid that the current 4G phones are not quite ready for prime time. Nonetheless, I am hooked and am not willing to wait for Verizon to implement their tiered pricing plan before getting the "perfect" phone. I will keep the Charge and live with the issues I have described above (as long as the new replacement phone does not turn itself off as well). For me, the better screen, the more ergonomic layout of the buttons (including real push buttons rather than touch sensor buttons), and the better phone performance (both in terms of hearing the caller and the clarity of the message to the person being called) were the deciding factors. However, you can get a better deal on the Thunderbolt and at least for now there are more (and cheaper) accessories for the Thunderbolt, including cases.

"You pays your money and you takes your chances." Good Luck!
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on July 10, 2011
Have had this Charge for a few weeks and being new to Droid the biggest adjusment has been battery life. Not in a 4G area so set to cdma. Have found that juice defender, at least for me, isn't working properly- 3g connectivity doesn't happen or takes 5 min. or more to come up. I continue to wait for them to fix with the Charge. Have the screen brightness at 15-20%..So, after a couple nights out and having my battery run dry after 3-4 hours, have been determined to figure out how people are saying they get 10+ hours of life. Here's what I've learned..unless you are using wifi, blue tooth, gps, google location, mobile data, shut them all off. It requires actively using and monitoring the drop down menu, the power widget, settings, and I use spare parts to check battery status (instead of taking an extra step within settings.) You'll receive calls and texts, but if you want to see if you've got email, use certain apps, surf the web, use location services, just turn them all on and off as needed. Now my phone doesn't die quickly with very little use if away from a charger.

**update 7/31
Now that I've gotten to know the phone better (and developed above habits), my initial review seems a little harsh/extreme. To be clearer, I have wifi in my apt and at work and can leave it connected all day long and think I'd get close to 10 hours of life with moderate use. But if I see it drop to 70% battery level, I'll charge it, just so I'm prepared with adequate life when I head out. I think my experience with the battery draining quickly had to do with leaving mobile data on (and maybe gps and google location, too- not sure if that eats battery when not being used or not.) Anyway, I'm very happy with the phone and the battery life isn't as much of an issue for me now.

**update 11/2
Recommend getting the Samsung desktop dock- charges the phone, plus an additional battery. There are some days where you're going to want that extra charged battery to take along with you. Nice also as serves as travel clock/alarm..can attach portable speakers for music or watching video.
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on November 21, 2011
Unfortunately I signed a 2 year contract to get this phone. I went in to the verizon store and asked for the latest greatest. This is the phone they suggested. I had the first one replaced under warranty. The second isn't much better. I have so many complaints, I don't know where to begin. I actually miss my blackberry. The most basic functionality is a problem. It's great for games and video but I use my phone for work. For some reason it won't remember my email password. After trying to download my emails for sometimes hours it finally gives up and gives me a message that I need to re-enter my password. When trying to retreive my voice mails, it won't let me dial my PIN unless the phone is sitting on a hard flat surface. After one digit the screen goes black. I shake the phone to light it up again but it says incorrect password. After 3 tries it says I made too many attempts and cuts me off. When I dial it back I have to listen to a message about how somebody has made several attempts to access my voicemail and it recites my own cell phone number!!!! I want to kill myself!!!!!
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on June 17, 2011
Samsung Droid Charge is awesome!! Beautiful screen, light weight, good battery life, amazing 8mp camera oh and 4G LTE!! I get an average of 15.34mbs download speed and 6.47mbs upload speed with Verizon true 4G network.
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on December 13, 2011
makes phone calls

quality control issues (replaced this phone 3 times due to issues - each phone had similar issues)
randomly reboots itself
GPS takes literally 10 minutes to connect if ever
must reboot several times a day due to various malfunctions

I don't have many goods things to say about a device with a pricetag like this one has - there is no excuse for it to be this poor quality of a device.

The phone verizon eventually replaced this with after 3 or 4 bad charges - is the Droid Bionic - which is a pretty awesome, solid phone.

Samsung doesn't usually disappoint me when it comes to monitors, tv's and the like but, I'm crossing them off the list of smart phones I would consider.

Motorolla and HTC are the brands I would look for in a non-iphone.
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