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1 of 1 people found the following review helpful
on October 1, 2011
I updated from motorola droid: the hardware on this phone is far superior
The good
-> Super AMOLED screen is great
-> phone is reasonably faster
-> In NYC, the voice and data quality is great
-> 4G tethering is very fast

The not so good
-> Verizon has crippled the phone with out of date software. This phone does not have gingerbread even a year after it was released to the rest of the world. I guess they like spending the $$ on marketing rather than updating good phones. Unlike apple, samsung has allowed them to fiddle with software, and this out of date software is the unfortunate outcome
-> poor battery life because of old software: the outdated software causes the fully charged phone to drain in 8 hours if you are running apps (I have 8 or so apps running: facebook, latitude, etc), Battery dies in 2 hours of google maps gps navigation.
->Phone is bloated with verizon ware such as "verizon navigator" which you cannot remove
-> Skype front camera not available with out of date android software

Verizon has no ETA for software release. I do not recommend the phone with the old software. It cannot compete with iphone 5 (slated for oct 5 release) with this old software.
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1 of 1 people found the following review helpful
on September 13, 2011
This is a beautiful phone -- works great and I agree with the glowing reviews, except:

#1 -- It's underpowered, in that the battery doesn't keep it running all day, or even for 12 hours. Yes, I am a heavy user, using wi-fi, 4g, Lookout, but, still, I seem to be getting only about 6 hours without the need for a charge. This is notably larger and heavier than my Samsung Vibrant (on which the USB port broke 1 month after warranty ran out, but I digress), so it seems likely they could have further beefed up the battery. On my Vibrant, I could have added one of those fat backs for a bigger batter, and it would have seemed OK. Adding that to the back of my bigger, heavier Charge Droid would be too much.

#2 -- It's underpowered, in that the processor can't keep up with the apps. The nightmare is receiving a call, with the phone vibrating, but too it is too busy doing some !@#$%^&*! other thing to allow me to actually answer the call. I had to root my Vibrant, to flash a better Android, to stop that problem. I thought surely, with Samsung having another year to develop phones, this would never happen with my Charge Droid. I did root the Charge Droid, so I could freeze the bloatware, and figured that would be enough, but the 3rd call I got I could not answer. So, I flashed a new Android, and now it's lovely. Flashing the phone took me hours to figure out how to do (then, finally, doing it was relatively quick and easy). If you want a full featured phone, but don't plan to root & flash, I'd recommend you get either an iphone, or something with a dual processor.
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1 of 1 people found the following review helpful
on August 31, 2011
I am enjoying my new Droid Charge. Being a bit of a novice with smartphones I thought the 4G LTE sim card was the same as the SD card that comes preloaded on the phone. Well, inadvertantly , I had a slight problem with one of the cards and my problem was resolved very quickly and beyond my expectations, so hats off to Amazon Wireless customer service. I will continue to do business here ( oh yeah, prices are great too !! )
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1 of 1 people found the following review helpful
on August 6, 2011
This is a great phone, I do not give 5 stars unless the item is beyond my expectations. This phone lasts about 12 hours for me with continuous use. 4G is fast, using speakeasy I got 22 mbps down. Upload is not nearly as fast but still decent, around 2mb. Just for fun, I connected my laptop to the phone using the wireless modem 12mb down 1 up, very good for a phone. I bought it right before the 6th of July for the unlimited usage (was waiting on bionic). I haven't had any of the issues the 1 star ratings have had. The battery is good, not comparable to the iphone but it lasts a full day. The camera is not very good but that is about the only complaint I have besides for the battery. The single core processor does everything I need quickly enough. Overall, I love the phone and am very happy with it, especially at the price. 4G has been great for me. But if I were going to get a phone at this point I would just wait for the bionic or new samsung, both are set to arrive soon. I am happy with the phone.
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1 of 1 people found the following review helpful
on July 30, 2011
I recently purchased Samsung Charge from amazon wireless. The local verizon store tried to scare me from making my purchase through amazon. They said the warranty was different and no one would get my contacts into my new phone. After checking a bit further on the phone, verizon does in fact back up the manufacturer warranty for 1 year. So first 30 days the issue is handled by amazon, and the other 11 months it is handled by verizon. Saving contacts and loading them into the new phone was easy. Activation the device was very easy.

I am learning the new device and like it so far. One thing I find difficult is if you are outside in the sunlight is is hard to see the screen.

The data plan requirements is not so easy to figure out. The phone is promoted as having the capability to download TV shows and movies, etc. but a 2 hours movie is about 2 GB of storage and if you have a 2GB data plan from Verizon it is shot with one movie. So that part isn't clear BEFORE you buy the device. You have to be committed to spending a boatload on the data plan from verizon to be able to download movies. This part is a real bummer and wish I knew it before I purchased the phone.
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3 of 4 people found the following review helpful
on October 21, 2011
This is one of the worst pieces of technology I have worked with. It stalls out, does not sync email with exchange (HUGE PROBLEM) and overall not user friendly. I had this phone for three weeks and went through 3, finally switched to a different product.
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3 of 4 people found the following review helpful
on August 14, 2011
the Samsung Charge is aptly named, because it needs a charge all the time.

i use the phone both for business and recreation.
i bought the phone for all the bells and whistles, particularly the 4G hotspot, and ability to view Netflix.

the bells and whistles on the phone are decent, but the phone does not fulfill its capabilities well because it's power hungry and if you are not plugged in you get little life out of the phone.
for Netflix, 30-45 minutes from a full charge.
for GPS, 1-hour tops from a full charge.
for ordinary usage, email, phone calls, it has never lasted past late afternoon. admittedly, i have a busy worklife, i'm on the phone a lot, i email alot, i like to read the news on the phone, and i expect my phone to last a full working day, or at least 8-hours. this has never happened.
i travel with a charger and i've bought a spare battery.

the phone is good for what it can do, but it is a reach too far for its own capacity. a better battery would've made the phone functional.
instead, it is too often a doorstop and i have begun to look for other options.
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3 of 4 people found the following review helpful
on July 16, 2011
I have owned a computer company for 25 years so I guess you could say that I have some experience with technology. When the Blackberry Storm came out I stood in line at a Verizon store at 5:00 am in order to be one of the 1st to own one. I sold it on craigslist.com a month later. I did not like the phone. I reactivated my previous phone. After a friend was raving about his iPhone, I decided to try another upgrade so I visited a Verizon store again. I met with a very patient Verizon representative who spent 2 hours with me picking out a phone. I read Internet reviews on her computer in the store. I chose the Charge for 3 important reasons. The memory chip and battery are user replaceable and the display is awesome. I wanted the freedom to swap memory chips and the ability to change the battery myself.

The first thing that I did was download the user manual from the Samsung Web site. I took it into Kinkos and had them duplex print it (print on both sides of the page) and also bind the manual. The manual is 159 pages long and much more comprehensive than the user book that comes in the box with the phone.

A couple times a week, the phone gets buggy. I mean like 2 times a week. I reboot and everything is cool. I have XMradio in the house and for a very small monthly fee I am able to get it on the phone paired with my home unit. My auto radio has an input for a stereo miniplug and I can play XM from the phone through my car stereo. You don't need to buy the Verizon cable. Any stereo miniplug cable will work. The service can be a little erratic but I rate it very good.

I have read lots of negative comments about the battery life. However, I find it to be very good. I am not an App nut so I can't comment on that. The camera is pretty cool and even has some SLR kinds of adjustments. It's nice to be able to take a pic and upload it to Facebook immediately. It also shoots video and does an acceptable job. The speaker phone is very good and the phone has some pretty intuitive software making it very usable. I often use the speech to text feature when driving and it's surprisingly accurate.

I highly recommend the phone.
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3 of 4 people found the following review helpful
on July 10, 2011
Have had this Charge for a few weeks and being new to Droid the biggest adjusment has been battery life. Not in a 4G area so set to cdma. Have found that juice defender, at least for me, isn't working properly- 3g connectivity doesn't happen or takes 5 min. or more to come up. I continue to wait for them to fix with the Charge. Have the screen brightness at 15-20%..So, after a couple nights out and having my battery run dry after 3-4 hours, have been determined to figure out how people are saying they get 10+ hours of life. Here's what I've learned..unless you are using wifi, blue tooth, gps, google location, mobile data, shut them all off. It requires actively using and monitoring the drop down menu, the power widget, settings, and I use spare parts to check battery status (instead of taking an extra step within settings.) You'll receive calls and texts, but if you want to see if you've got email, use certain apps, surf the web, use location services, just turn them all on and off as needed. Now my phone doesn't die quickly with very little use if away from a charger.

**update 7/31
Now that I've gotten to know the phone better (and developed above habits), my initial review seems a little harsh/extreme. To be clearer, I have wifi in my apt and at work and can leave it connected all day long and think I'd get close to 10 hours of life with moderate use. But if I see it drop to 70% battery level, I'll charge it, just so I'm prepared with adequate life when I head out. I think my experience with the battery draining quickly had to do with leaving mobile data on (and maybe gps and google location, too- not sure if that eats battery when not being used or not.) Anyway, I'm very happy with the phone and the battery life isn't as much of an issue for me now.

**update 11/2
Recommend getting the Samsung desktop dock- charges the phone, plus an additional battery. There are some days where you're going to want that extra charged battery to take along with you. Nice also as serves as travel clock/alarm..can attach portable speakers for music or watching video.
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3 of 4 people found the following review helpful
on June 27, 2011
I nearly made a big mistake. I had decided based on specs and reviews to get this phone, but when we went to the store to check it out, the web access on their display model was very glitchy. So my wife and I decided to get iphones. Couple of days later, I went into a different store to take a 2nd look at the iphone, and ended up looking at the Droid Charge again.

Awesome! I compared picture and video quality and found both on the Charge to be superior to the IPhone. Web access was also smooth and fast.

We've had the phones now for a couple of days and I'm excited as a kid on Christmas morning every time I use it. (Confession: I'm new to smartphones, so that may account for some it.) The screen is beautiful, big, crystal clear and bright- what more could you ask for? I live in Vegas and we have 4G coverage, so it's fast. Just made my first call and was pleased to find that the call quality was crisp and clear. (Seems like that would be a no-brainer, but from some of the reviews I've read, apparently it's not.)

It's a bit large, the small price you pay for that big screen, but the shell/hoslter combo (by Verizon, with a kickstand!)that I got to hold it works perfectly. I don't know how practical it would be to try and carry it in my pocket, and I've always worn phones on my belt, so this works exactly like every other phone I've carried- only 10,000,000 times better, of course...

Verizon wanted $350 for the phone. AmazonWirelss sells it for $180. Hello....? Very happy with AmazonWirelss and ecstatic with the phone.
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