Automotive Holiday Deals Up to 50% Off Select Books Shop Men's Athletic Shoes Learn more nav_sap_SWP_6M_fly_beacon Indie for the Holidays egg_2015 All-New Amazon Fire TV Grooming Deals Gifts Under $50 Find the Best Purina Pro Plan for Your Pet Amazon Gift Card Offer bf15 bf15 bf15 $30 Off Amazon Echo $15 Off All-New Fire Kindle Black Friday Deals Outdoor Deals on HTL

Your rating(Clear)Rate this item

There was a problem filtering reviews right now. Please try again later.

1 of 2 people found the following review helpful
on January 16, 2012
Pros - Google Android OS with ICE Cream Sandwich upgrade capability, 4G speeds, 4.3" screen, HDMI port, 1080p Video and 8MP camera, access to mainly free apps
Cons - very short battery life, lacking power management and very limited alarm features, somewhat fickle Hotspot capabilities, USB tethering will not work without third party or rooting, email capabilities lack rival platforms (may be considered more taste by some).
Having recently purchased the Droid Razr phone as a result of my blackberry giving up the ghost, I was reminded of several lessons learned. Firstly, never purchase a new phone on the day you are going out of town. Secondly, never purchase a phone within the first three months of its release (especially before CES), unless you just love being on the cutting edge of technology. Thirdly, never accept having to learn a new operating system when the old one you have works.
I apologize in advance as I may come across rather unforgiving and favoring the blackberry OS. (It's just that once you find something that works (suits your needs), it's easier to compare everything else rather disparagingly to it. Also, I prefer to invest in technology that works out of the box (those who like to unroot may disagree here), since the cell phone providers make you live with your decision for the next two years (contracts).
After setting up two of my most used gmail accounts and attempting to set up a work account that utilizes MS Exchange server, I noticed that this phone allows only one account its separate icon (my blackberry had four separate icons for each account). Also, the same gmail account has two icons and for whatever reason the inbox for each icon receives different incoming messages? Setting up the MS Exchange server was a different story. Unlike the blackberry which had no issues, I quickly learned of issues that this phone has with MS Exchange based outlook web accounts. I am still working to try to resolve this issue after trying several third party apps.
Next, came the power management features and alarms. I was able to set the blackberry up to power down at 11pm and power on at 6am. I also could set the alarm to 5:30am and have it wake me on a regular basis when the phone was turned off. Not so with the Razr, even when the phone in sleep mode, the alarm will not go off. Even feedback from those trying third party apps confirm this is an issue with other Android based phones and that for the alarm to work the phone has to be turned on. Tech support has confirmed this issue. The power management is a big deal because the battery life on this phone is non-existent which brings me to my next point. This battery needs to be charged at least twice daily unlike the blackberry curve 9600 I had which was charged daily. Installing third party apps such as Juice Defender help, but IMHO you are better off waiting for the MAXX version of this phone (which ironically was announced the day I bought this phone for the same price as the original droid meaning a price drop for the original model). Also unfortunately as with the Iphone design, you are stuck with the battery for the life of the phone.
WIFI hotspot capabilities and internet access was the main reason I bought this phone (aside from the fact I needed a working phone and email access). I was rather dismayed to find the USB tethering did not work out the box (this appears to be Verizon's answer to last year's revelation that they were not able to capitalize or control the USB tethering capabilities of existing Android phones, especially those who did not have an existing data plan that covered this feature). Third party support (Apps) is available however Verizon does not condone or support this convention even when you are paying the extra $30 for hotspot and tethering capabilities and without the user having one of its unlimited data plans (grandfathered) is subjected to a 2 gig monthly limit with steep prices charged for overages. That being said, I found the USB tethering to work somewhat reluctantly with third party apps.
The hotspot however was a different story, multiple trips into the Verizon store and calls to tech support have resulted from this service working intermittently. The first issue was resolved with a Windows XP hotfix for WPA2 support. The second issue was resolved with a razr OS upgrade. After I got the computer to see the razr and access the internet came problems with repeated dropouts when downloading and website hanging or timing out. Apparently, technical support has acknowledged an issue this phone with its provisioning software (which validates subscription to this service) and sites such as Yahoo, Apple, Microsoft, Flickr, fcz, Flipper, LinkedIn, Paypal, and others. Supposedly, a fix is due soon, (another reason not to be on the cutting edge IMHO). Also, this reminds me too much of the headaches caused by proxy servers in the early days of Windows servers.) In retrospect, you may be better off getting a dedicated metered hotspot that has 5gb or 10gb thresholds rather than trying to use this phone to serve this purpose, I am sure Verizon would approve as the 5gb threshold is $50 per month and the 10gb threshold is $80 per month (meaning more money for the company for users who were grandfathered in under the older unlimited data plan rather than the flat $30 fee.)
Using Speedtest and Testmy websites, I have found that in multiple 4G areas, download speeds are usually in the range of 1.2mbs or even lower when using as a hotspot. This is somewhat disparaging as sites such as Hulu or typically require at least 1.5mbs for any kind of streaming (another reason why I got this phone (use the hdmi port to connect to an HD tv). In some parts of the metro area, I couldn't even get reliable 3G service or I would be downloading a file and would get dropouts, something I never got with blackberry. Also note as of this writing, Hulu does not support the razr model, another reason to wait.
Phone clarity was good, however I had several dropped calls resulting in the whole phone shutting off for no apparent reason.
The last major contention I have is that when the phone is holstered such as using the Otterbox Defender series with the belt clip, the phone will not shut off as with the Blackberry. This is an annoyance because of the battery life this phone eats.
To sum it up, this phone reminds me of the mantra, "Be patient _________ has not finished with me yet" (you fill in the deity or if atheist, something else). This phone has capabilities but they just need to be refined. I think this is a major leap forward for Motorola (when compared to previous versions) and with time can prove to be a strong competitor to the Iphone platform. I will give Motorola credit for addressing the battery life right out of the gate, 4G access with the dual core processor and HDMI output capability, but I think the Android interface needs further refinement, something maybe the highly touted icecream sandwhich version may address.
11 commentWas this review helpful to you?YesNoReport abuse
1 of 2 people found the following review helpful
on December 18, 2011
I bought this phone a week and half ago and thought i would put up a review. a little back ground i have had lots of phones so far in the last two years i have had the following phones: blackberry storm and curve, droid x and droid x 2 and lastly the playstation phone. so far this is my favorite by far
- awesome screen very crisp and clear, best screen i have seen i know there is better out there but this is the best i have seen.
+ battery life is awesome i used to come home with a low battery every night with my previous phones,but not with this phone. while i work i make alot of calls, on face book alot and use my apps and always come home with a half battery.
+ camera and the video recorder is excellent. the camera is 8 mp and the video recorder is 1080p both are give you what would want great pics and videos.
+ call quality is excellent nice and clear havent dropped a call yet.
+ i like the design of the phone it looks very large but its easy to hold
+ it is the thinnest and lightest phone i have ever seen so light i forget it is in my pocket alot. its even thinner then the old razor lol
+ 4g is amamzing,super fast it take about 5-8 seconds to download a song, very cool is your city carries 4g.
- I do not like that you can not take out the battery, i have had my phone freeze 2 times so far and then what you can not shut the phone off so then what. well in my case you wait about 5 minuets and it unfreezes.
- price at 300 its very expensive for a phone that by next year will be half off or buy one get one. i didnt feel to bad about buying cuz with my work discount i only payed 230 and verizon is offering any motorola products so i got a bluetooth head set for 10 bucks.
overall a great phone and like i said best phone i have ever had.
0CommentWas this review helpful to you?YesNoReport abuse
1 of 2 people found the following review helpful
Some people are blowing things way out of proportion.

Before all that let me explain to you. The Droid RAZR came out so soon after the Motorola DROID BIONIC 4G Android Phone (Verizon Wireless) that a lot of people were quite frustrated with Motorola. Given the issues of the Bionic (which some are quite valid and some overblown), it was like people got locked into something without realizing what was going on, and then here comes the RAZR, which is a supposedly superior device all the way around. The reality is - it's superior but it's also inferior, if that's even possible. What some people don't realize is what I've constantly said about phones: it's all in how you use it. What matters is the use case: everything else is pointless. A person might be a workhorse and absolutely hate the phone.

First the RAZR features a form factor that is slimmer than any other smart phone (I don't think it's slimmer than any other phone. I believe that honor still remains with the T-mobile Dash, but only by a tiny bit). It's also a beautiful looking device, from the sleekness of the body to the accents and yes, even the Gorilla Glass which fronts the screen. From an aesthetic perspective, it's an amazing looking device. Yes, it can be a bit wide in the hand, and some clumsy sorts will balk because they can't properly grip the device and are forced to hold it like a table. Some people will buy it for no other reason than this - that's fine, but it's critical that you understand the phone's shortcomings BECAUSE of this profile. Because there are quite a few.

Call quality was not a problem, especially on speaker phone; the speaker was loud and clear and callers were easily heard. But the slimness of the phone of course limits what type of speaker you can really put in the phone, so while a quiet room will yield an amazing call, a crowded space or a moving vehicle will not...unless it's a noise-filtered limo, perhaps. Music was a different boat altogether, as it seemed to be loud and crisp no matter what, except over the headphone jack, where the quality seemed muted compared to the Bionic or the Thunderbolt.

Motorola's phones all now come with their MotoBLUR overlay, so you're not getting stock Android no matter what you say. The difference here is that the RAZR's MotoBLUR is quite subtle and not nearly as overpowering as other Motorola devices such as the Motorola Droid X No Contract 3G WiFi 1GHz Android Smartphone Used Verizon. I never got the sense that MotoBLUR was trying to "filter" my experience. In fact, you can even remove certain bloat like some of the games, and hide most anything else. Certain things will still launch such as VZ Navigator, but you can kill them with the built-in task manager rather easily, or download an app such as ES Task Manager which shows even more applications to murder. In summary, the RAZR does not feel in the least bit bloated or weighed down with unnecessary apps.

Speedwise the RAZR is one of the fastest on the block, easily handling most tasks faster than the Bionic even, which is surprising given they both have dual core processors. I can only attribute this to possibly a heavier instance of MotoBLUR/bloat on the Bionic, but I'm not totally certain. All I know is that the RAZR is able to pull off things much easier and smoother than the Bionic ever could. The difference is that the Bionic has more memory dedicated to its applications (4GB vs 2GB), so you're not consuming valuable internal space, more regular internal memory (16GB vs 8GB) and slightly more RAM available (1GB vs 512MB) for multi tasking. You do get a 16GB microSD card and easy access to it from a side port.

All was not rosy with the RAZR, unfortunately. First, the battery has been criticized, not only for its lifespan, but its inaccessibility. On a heavy day of usage you'll be lucky to get 9 hours out of it. If that seems short, it is...given the current minimum acceptable standard is around 12-15 hours and some phones can last well over 24 hours. But here is where some people's use cases are going to need to change: The RAZR *can* last 23 hours. I've done it. Unfortunately, it requires changes to one's workflow that a person may not be willing to make. For example, disabling 4G and going with the significantly slower 3G (Verizon has probably the slowest 3G of the carriers) yields at least 5 hours of extra battery in a given day, even with regular usage. The screen does not sap as much power as the data radio, and using the phone on Wi-Fi and disabling the data radio entirely yields even more battery. You also have a Smart Actions app, which lets you set customized profiles based on trigger events that can be used to enhance your workflow and/or conserve battery life. Using these properly based on the way you actually need to use the phone, in addition to more conservative usage (i.e. not playing games all day, but you're working your job or learning in class which in theory means you're using it MAYBE 2 or so hours a day) can help in reaching the lauded battery life levels.

Again though, since it's an inaccessible battery, you'll need to be near a charger or carry an external battery pack, such as Motorola Universal Dual-Charging Portable Power Pack (Black, Retail Packaging) or something larger if you need more power than this puts out. Keep in mind that these will at least keep your device from completely dying in the event of an emergency call, where you have destroyed the battery playing Angry Birds instead of focusing on your job. But they're not going to give you a full charge from dead. The RAZR itself takes quite a long time to charge from a regular power outlet, well over 2 hours from dead zone, so you need to plan accordingly. If this is your only source for phone calls you will certainly need to adjust your workflow to match the phone requirements.

Camera quality was a mixed bag for sure. While it does record 1080p video and HD 8MP photos, the video in particular looks fuzzy and not that high quality. The image stabilizer creates a "warbling" effect that is quite annoying, almost as if it's overcompensating for motion that isn't yet there. On the photo side, you'll initially think the photos are quite good, but even compared to the Bionic, I was let down. Color levels seem muted and shading/contrast was weak. It wasn't easy to make out fine details and some of the photos appeared muddy when compared to other phone cameras. Giving credit where it's due, the LED is bright enough that you can film in low light indoor conditions reasonably well, and the camera itself does not have too much of an adverse impact on the battery. It's quite possible that they cheaped out in this area on purpose so as not to destroy the battery life.

The RAZR is easily the best Android phone I've used so far. The irreplaceable battery is a downer, yes. But it's still a solid phone worthy of a look.
0CommentWas this review helpful to you?YesNoReport abuse
on December 2, 2011
This unit oozes quality- the screen is brilliant-just watch HD video from Netflix and you'll understand why I say this. Fast- no lags, smart actions, motocast, 4g. So dang thin. Other than the forthcoming Nexus there really isn't a competitor out there, including the Rezound. Nuff said.
0CommentWas this review helpful to you?YesNoReport abuse
3 of 5 people found the following review helpful
on December 21, 2011
I normally do not give reviews: positive or negative. However, if you're a person that uses your phone and PAY for the use of the phone as a mobile hotspot, then you will most likely not like this phone until an update is released. All over the Internet are posts about how wireless devices (such as a laptop or a tablet) connecting to the RAZR are not able to browse many websites when connected wirelessly to the mobile hotspot. However, USB tethering does allow you to browse websites just fine. I'm okay with glitches as long as they're corrected in a reasonable time. But, this issue is not slated to be resolved until mid-February. That is ridiculous! Furthermore, the wireless signal that the RAZR produces is very weak. Whereas, with my Motorola Atrix I can get signal in a nearby room using the Mobile Hotspot, with the RAZR you should expect continuously weak signal strength at this type of distance resulting in both frequent disconnects and slow pages.

On the other hand, I do like the rest of the phone. It has a large screen and is very light. The battery seems to also do very well. Ultimately, however, I cannot recommend this phone due to Motorola's snail-paced fix to an issue that should be handled more expediently. In this case, a very expensive data plan that you cannot fully utilize.
0CommentWas this review helpful to you?YesNoReport abuse
3 of 5 people found the following review helpful
on January 16, 2012
Little over a month after I began using this phone, its screen cracked. This occurred not because I dropped it on a hard surface, but simply because I had it in my pant's front pocket. I was taking pictures with a regular camera during a birthday party, and the simple act of bending down apparently created too much pressure for its screen.

Customer service reps with Amazon, Verizon and Motorola were all friendly, but all said that since the incident occurred more than 30 days after I bought the Razr, they could not simply send me a new one, considering what occurred to be "physical damage." In the end, I've had to spend a little under $100 to repair it.

Those considering whether to buy this phone would be wise to google "droid razr and cracked screen" should they need further collaboration of what appears to be a common problem with this phone. Perhaps it is because it is too thin? I'm not an engineer, but I do recognize a flawed design when I see one; it should not be so easy to break something like this.

I gave the phone two stars instead of one because it really is enjoyable to use. Perhaps not as intuitive user-wise as an iphone, but I was really happy and satisfied with it until this occurred.

Gorilla Glass? Take it from my experience - don't believe the hype.
22 commentsWas this review helpful to you?YesNoReport abuse
3 of 5 people found the following review helpful
on December 8, 2011
While the RAZR does have some flaws, it is overall an excellent phone that I would recommend to anyone.

-Beautiful design
-Huge, great looking display
-Incredible benchmark lag here!
-LTE performance in Orlando is insane: 30Mbps down /10mbps up!!!
-Battery life is good, as I am not a "power user". In a 24 hour period, I went from full charge down to 20%. LTE on, WiFi on, GPS off, moderate usage. For about 10 min every hour, I would be either playing games, checking email, or using social media apps.
-Some cool accessories like the dock, if that's your thing

-While it CAN be rooted to remove bloatware, the locked bootloader still means no custom ROMS :( Luckily, custom launchers like LauncherPro or Go Launcher have many features of custom roms, minus the juicy stuff like overclocking
-No removable battery. Not that big a deal to me personally, but may be a dealbreaker to some.
0CommentWas this review helpful to you?YesNoReport abuse
1 of 2 people found the following review helpful
on November 29, 2011

+Internet Speed
+Processing Speed
+Graphics & Videos
+Screen Size
+Extra accessories like Lapdock
+OS Version
+More water resistant (haven't tested though, but there are fewer gaps for the water to get in)
+8 MP Camera
+Front Camera


-Lack of Removable Battery (Considering Droids' mediocre battery life, it is essential to have a removable battery ! In fact I had 5 of them for my Droid 2 and never run out of juice while on the road.)
-Typing accuracy (Much fewer typing errors with removable keyboard. Plus with sliding keyboard you could go from portrait to landscape just by sliding the keyboard, instead of relying on the auto-detection which doesn't function reliably on any devices I've tried. Finally in the landscape mode especially, software keyboard takes 80%+ of the screen. Physical keyboard obviously allows you to see the entire screen while typing.)
-Ergonomics (It feels like a small tablet in one's hands, bigger than it actually is. One hand operation is nearly impossible.)
-Text Resolution (Looks much grainier & less readable)
-Lack of Global SIM Support (And 4G SIM slot won't take global SIMs.)
44 commentsWas this review helpful to you?YesNoReport abuse
10 of 16 people found the following review helpful
on December 15, 2011
Okay let me start off by saying that up until last week i was a Motorola fan boy and this review saddens me to write.

Quick charge
Fits hand nicely
Touchscreen feels great
Battery life

Black splotches (will explain bellow)
Battery life (how can it be a pro and con...ill get to that)
Heats up
Speaker static (only on the 2nd one)

BLACK SPLOTCHES: Yup they are definitely there, in fact Motorola has verified this in their statement and they specifically noted this IS NOT a defect and that there is no intention of fixing the issue. WARNING RANT( so what you're saying is that those splotches aren't a defect and the product was designed to have a terrible display...nice one moto) If you haven't heard about the splotches check out this video [...]

Battery: Here's the problem I have with the battery, my first razr lasted 7hr out of the box on the factory charge and for the first week I had great battery life, my 2nd one was terrible only got 5hrs of standby with NO use. Now my 3rd one seems to be like the first, decent battery life making it through the day of normal use. How can a company like moto pump out these phones with no removal battery and not quality check them to ensure the battery has no dead cells

All and all the device is filled with inconstant glitches and i feel as though the device was rushed into production. All Verizon will do is offer me a trade for the Bionic which as im sure everyone is aware is not a deal at all considering the price difference and age.

Anyone with the issue comment on the youtube video with your phones build date and a rough estimate as to the number of splotches. Your info will help build a case that will be presented to Motorola to show that this issue effects us users and we want a fix.
11 commentWas this review helpful to you?YesNoReport abuse
1 of 2 people found the following review helpful
on March 22, 2012
I moved from the droid x to the droid razr. There are alot of good reviews here, so I'll give my own observations in short style.
~ 4G coverage is spotty in my area and the network switching can cause hang ups (according to Verizon). Turning the LTE network off worked wonders.
~ Operating system is very fast, installing, opening the largest apps takes only a couple seconds at most.
~ Actual screen size is exactly the same as my old droid X.
~ Switching between wireless networks and cell network has been improved, no hang ups I experienced with my X.
~ Although it is slimmer, height and width are greater.
~ Battery performance is ok once you adjust on board apps, learn to use smart actions and task manager. Install an app killer!
~ Phone performance is good, clear calls, no problem.
~ Improved contact widget is handy, wish I had that for my old droid.
~ Camera performance is on par with the droid series, very good.
11 commentWas this review helpful to you?YesNoReport abuse

Questions? Get fast answers from reviewers

Please make sure that you've entered a valid question. You can edit your question or post anyway.
Please enter a question.
See all 3 answered questions

Send us feedback

How can we make Amazon Customer Reviews better for you?
Let us know here.