Most helpful critical review
16 of 17 people found the following review helpful
Excellent OS, Buggy Hardware, Low Memory
on January 18, 2012
For the sake of brevity, considering the dozens of reviews that I had to read to make a purchasing decision, I will state my key points in bullet format. Pardon the lack of prose. Lest there be any confusion, I love the Windows Mango Operating System interface, and this phone delivers it decently well.
- Windows OS (cannot be under-estimated...I will only buy Windows phones now. Live tiles are a game-changer.)
- Hardware Windows button
- Front and rear facing cameras, with good picture quality
- Very nice looking, black metal phone when not in a case
- Slim, when not in a case
- Excellent sound quality, garners many compliments even when using bluetooth via Sync in my car
- Good music quality / speakerphone
- Fast fast fast! Very responsive.
- Beautiful video quality.
- Zune is an awesome media interface, makes itunes look like software from the 1990's.
- Quad band, including 4G
- Voice commands and voice recognition are incredibly impressive.
- AT&T commercials don't do it justice: I use data while I chat all the time, for work and personal reasons.
- Skype was bought by Microsoft, so integration should be great in the near future
- Unless you get lucky, your hardware will crash CONSTANTLY
- Most of the pros are due to the Windows OS, not the phone
- 8GB Storage, NON-expandable. Budget phone, budget option. Disappointing, but you get what you pay for. 8gb means you have to manually filter thousands of songs and pictures.
- Back cover snaps on, rather than a push-button release. Given that this has quad band technology, repeated SIM access may break the cover.
- AT&T will not unlock the phone (at least not yet), rendering the swappable SIM card concern moot.
- 1500mh battery is roughly enough for a 12h workday with an hour and a half to two hours of conversation and 20 minutes of data. Not enough for a phone intensive workday, and no larger battery available (yet).
- Cannot activate global roaming while overseas, rendering the phone useless if not pre-activated for global roam.
- Only one cover available upon release, and it's chunky and somewhat unsightly. Beautiful phone, ugly case.
- Big marketing failure to launch with nearly no compatible accessories.
- Lack of Windows OS marketing means that AT&T store employees don't know much about the product at all.
- Smooth metal case causes it to slide out of dry hands. Being winter, this is a problem...so the ugly case is on.
- App store lags behind Apple and Android. On the upside, the live tile feature gives the apps far more utility (I own an iPad and an iPod touch)
- Can't function as a hotspot for your other devices with the $25 AT&T data plan (must be $45+). This makes little sense to me, though it may be the case with the Android phones as well.
- No forward button on the browser. this is just dumb.
- Bing really needs some work to compete with Google.
- No Skype yet.
overall, there's a few international issues and a few minor annoyances. I would get the Samsung Focus S or the Nokia lumia 800/900 if I wanted to pay a premium for a premium phone. Since I don't, this is far more phone for the money than you can get elsewhere. Consider it to be a peer to the iPhone 8GB, yet $100-$200 less.
Edit 4/19/12: The phone does indeed occasionally freeze to the point of needing a battery pull. This has happened to me about three times, and several times to my wife. With the slightly inconvenient battery access, this is even more annoying. It also de-sync'ed from my microsoft sync system, and I was told by Samsung customer service that I need to reload my phone OS.
- I would still recommend the Windows phone OS, especially with Windows 8 around the corner promising great integration with their phones.
- Given that the new Nokia Lumia is out, I would probably get that phone instead of this one.