Top critical review
16 people found this helpful
Excellent OS, Buggy Hardware, Low Memory
on January 18, 2012
For the sake of brevity, considering the dozens of reviews that I had to read to make a purchasing decision, I will state my key points in bullet format. Pardon the lack of prose. Lest there be any confusion, I love the Windows Mango Operating System interface, and this phone delivers it decently well.
- Windows OS (cannot be under-estimated...I will only buy Windows phones now. Live tiles are a game-changer.)
- Hardware Windows button
- Front and rear facing cameras, with good picture quality
- Very nice looking, black metal phone when not in a case
- Slim, when not in a case
- Excellent sound quality, garners many compliments even when using bluetooth via Sync in my car
- Good music quality / speakerphone
- Fast fast fast! Very responsive.
- Beautiful video quality.
- Zune is an awesome media interface, makes itunes look like software from the 1990's.
- Quad band, including 4G
- Voice commands and voice recognition are incredibly impressive.
- AT&T commercials don't do it justice: I use data while I chat all the time, for work and personal reasons.
- Skype was bought by Microsoft, so integration should be great in the near future
- Unless you get lucky, your hardware will crash CONSTANTLY
- Most of the pros are due to the Windows OS, not the phone
- 8GB Storage, NON-expandable. Budget phone, budget option. Disappointing, but you get what you pay for. 8gb means you have to manually filter thousands of songs and pictures.
- Back cover snaps on, rather than a push-button release. Given that this has quad band technology, repeated SIM access may break the cover.
- AT&T will not unlock the phone (at least not yet), rendering the swappable SIM card concern moot.
- 1500mh battery is roughly enough for a 12h workday with an hour and a half to two hours of conversation and 20 minutes of data. Not enough for a phone intensive workday, and no larger battery available (yet).
- Cannot activate global roaming while overseas, rendering the phone useless if not pre-activated for global roam.
- Only one cover available upon release, and it's chunky and somewhat unsightly. Beautiful phone, ugly case.
- Big marketing failure to launch with nearly no compatible accessories.
- Lack of Windows OS marketing means that AT&T store employees don't know much about the product at all.
- Smooth metal case causes it to slide out of dry hands. Being winter, this is a problem...so the ugly case is on.
- App store lags behind Apple and Android. On the upside, the live tile feature gives the apps far more utility (I own an iPad and an iPod touch)
- Can't function as a hotspot for your other devices with the $25 AT&T data plan (must be $45+). This makes little sense to me, though it may be the case with the Android phones as well.
- No forward button on the browser. this is just dumb.
- Bing really needs some work to compete with Google.
- No Skype yet.
overall, there's a few international issues and a few minor annoyances. I would get the Samsung Focus S or the Nokia lumia 800/900 if I wanted to pay a premium for a premium phone. Since I don't, this is far more phone for the money than you can get elsewhere. Consider it to be a peer to the iPhone 8GB, yet $100-$200 less.
Edit 4/19/12: The phone does indeed occasionally freeze to the point of needing a battery pull. This has happened to me about three times, and several times to my wife. With the slightly inconvenient battery access, this is even more annoying. It also de-sync'ed from my microsoft sync system, and I was told by Samsung customer service that I need to reload my phone OS.
- I would still recommend the Windows phone OS, especially with Windows 8 around the corner promising great integration with their phones.
- Given that the new Nokia Lumia is out, I would probably get that phone instead of this one.