Top critical review
16 people found this helpful
Don't let the appearance of a well oiled company fool you.
on February 21, 2014
Received the item. It did not work with my current home phone. Purchased 2 add'l phones to make sure the item sent by Mobile Karma aka Recellular too (2) did not work. The packaging/box had no return name on it but, it did have a phone number in its place. (Save your outer wrap kids !) I called the phone number 3 times before I got through. When finally reaching a person, I was put on hold then disconnected. I tried to call back 3 additional times ---and the calls were ignored (most likely they have phone caller ID eh'?)
Finally, I called my Amazon and they took care of it with ease / like corporate pros. A few days later, a man called me saying he worked for Fortune 50 companies and took care of customer complaints (read : please remove your negative feedback.) After listening to him go on for 5 minutes I'd had enough. This (recellular too and Mobile Karma) company is a nuisance and will do nothing but waste your precious resources.
Please Amazon, do your due diligence and make sure these schlok operators can't resurface under new names, they are bad for your reputation.