Most helpful critical review
75 of 76 people found the following review helpful
Love the bag, but disappointed in the stitching and quality
on November 10, 2014
I love my bag, and I use it every day for work. I'm carrying a Dell Latitude e7440, which is a relatively lightweight laptop, plus a charger and some miscellaneous personal items (lightweight, nothing heavy). I have used it every day for work since I purchased it, and I have travelled with it a few times as well.
I have not had any issues with it, except within a few months of use, the threading/stitching began to break away from the laptop softpack. It has pretty much completely unraveled at this point. This started within 3 or 4 months of using it. I've continued to use it for the last ~9 months or so since I bought it, and I probably will continue to use it, but I am disappointed about the threading issues and expect more from Samsonite. I will probably try to stitch it back together when it comes off completely, but really, I shouldn't have to and I would expect it to last several years without me having to doctor it up :(