Most helpful critical review
63 of 66 people found the following review helpful
Coffee Tastes Great - When It Works
on December 27, 2013
I bought this because I have always liked the Hamilton Beach coffee makers. My daughter has a Keurig, which is great but too expensive for heavy coffee drinkers. I thought with the removable side reservoir on this Hamilton Beach model it would be a fantastic compromise. It was; for about 3 days.
The coffee itself tastes great but the advertisement about 'no metal plate to scorch the coffee' is wrong. Within days the metal piece in the bottom of the plastic 'pot' must be scrubbed free of heavy coffee staining. Even so, I could deal with this. I couldn't, however, deal with the water all over the counter. I contacted the seller to see if they knew of something I might be doing wrong, or of a knowable fix to the problem, and was told to contact Hamilton Beach. In the interim the water leakage got so bad that I had to wring out the placemat under the coffee maker over the sink. When I got up the next morning and made coffee, only for it to be cold, I finally unplugged it and replaced it with an old Mr. Coffee pot my daughter in law had.
I am in the process of communicating with Hamilton Beach but expect I will never buy another coffee maker from them again.
$67 is a lot of money to spend on a coffee machine that doesn't function properly. We have decided to stick with a simple pot.
EDIT: Contacted Hamilton Beach regarding this coffee maker. The representative's explanation was that this model, as well as 47900, has a defect where water condensates in the reservoir then overflows and leaks out. The only way to combat this is to clean the reservoir out after each use, or to contact Hamilton Beach requesting a different coffee maker of equal or lesser value. I chose to request a different coffee maker. If nothing else I will have a spare on hand should I need one.