Top critical review
44 people found this helpful
Shoes run small and Warning: amazon won't allow exchanges on this item!
on June 4, 2014
I ordered the size that I usually wear in asics, and I have had several pair of them in the past, but these ones obviously run a bit small. So I went on amazons site to do an exchange, and wasn't able to online. I then contacted customer service who informed me that this item is "not eligible for exchanges". Uh, they are shoes. Sometimes (and let me just blow your mind here for a second) they are kind of a personal thing, and often....yes that's right OFTEN shoes don't fit correctly on the first try. Yes, I am aware that I was purchasing them online and that's a risk, but I have been a prime member for several years, and have never previously had a problem returning or exchanging things on amazon. Here's a novel idea Amazon: how about you publish the fact that you don't do shoe exchanges somewhere on the site before I got roped into buying them and then can't exchange them for a half size larger. Movin on to zappos for shoes....