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26 of 27 people found the following review helpful
on September 13, 2013
I purchased this ICON HD headset to replace one I lost last week. I stream audio books, podcasts and take phone calls over the headset so I've become very dependent on it throughout the day. I usually have a second one charging while one is in use. The ICON is fairly compact and weighs hardly anything so it's comfortable all day long. I was a little wary buying an item that's described as "bulk packaging" based on negative reviews of other Jawbone headsets provided by other vendors I'd seen on Amazon, but at less than half the price of a new one including shipping for prime members, I thought I would take a chance.

Well I'm happy to report, so far so good. It seems to operate exactly as my original unit purchased directly from Jawbone. The bulk packaging is a little different if your used to retail packaging, but it seems that most of the items that are supposed to be in the retail package are included, the only items missing seem to be a few extra in-the-ear adapter sizes. Luckily, the one it came with is the right size for my ear. The only other item I noticed is that the full charge seems to max out at 3hrs. vs. the 4hrs of the unit I lost. I need to test this more and will report results in a future post.

Update: September 25, 2013: Apparently the full charge issue seems to have resolved itself. The last two times I ran the battery down and recharged the unit, it came back to the full 4hr. charge level. To reiterate, the headset has been working fine for me at this time. Good luck!
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4 of 4 people found the following review helpful
on December 21, 2013
I love these things. The new HD version is the best headset I've used. They come with a wide array of ear pieces to use, so if you can't find a good fit you're either an extreme outlier or just not trying. I do thing the ear loop could attach a little more firmly.

Sound quality is about as good as one can expect from this form factor. I've never had anyone complain about the audio from me when using it, and I can always hear the person on the other end. I also use it to listen to music and podcasts at a work. It won't replace a good set of headphones but it gets the job done.
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3 of 3 people found the following review helpful
on August 8, 2014
Love my Jawbone Icon HD. I had an Icon (non-HD) for several years and finally lost it. Used an older Jabra for a little while, but the noise canceling didn't quite cut it in my jeep with no top. Bought the Icon HD to remedy the situation and it has been great. Even left it in a cupholder overnight during an unexpected rain shower. Found it in the morning sitting submerged, left it sitting out to dry for a few days, and it fired right back up and worked perfectly after. I am very happy to be able to use the phone in the jeep again! Nice job on Noise Assassin 2.5.
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2 of 2 people found the following review helpful
on December 16, 2013
I got this headset for audio streaming from laptop and iphone , its been working good so far

few improvements can be made

1. better sound quality .
2. it has issues streaming audio when connected to multiple devices like iphone and laptop .
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2 of 2 people found the following review helpful
on December 16, 2013
I'm very satisfied of this ICON,I used to have a Jawbone headset,but this one is much better,good and clear voice you hear,lightweight,fit perfect to you ear.Would recommend it to anyone!
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2 of 2 people found the following review helpful
on December 1, 2013
Works great with both my iphone and blackberry. Great product! Great service, received on time. It sounds great and has a real good fit.
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1 of 1 people found the following review helpful
on March 24, 2015
DO NOT PURCHASE THIS HEADSET. I just spoke with Jawbone and the company that is selling this head set on Amazon "JustRight.com" is NOT an authorized dealer and they are selling a headset that was discontinued 2 years ago. The headset was great for the first month or so and then stopped working completely. When I tried to return it, I was just outside of the 30 day window. Although the headset pairs well with my Samsung Galaxy S4, the person on the other end of the phone could never hear me. Very disappointing as I spent over $50 on the headset. The least Just Right could do is send me another headset considering they are selling a discontinued item and they are NOT an authorized dealer. I will not purchase anything from this company again!
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5 of 7 people found the following review helpful
on July 6, 2014
Don't buy from Deal Chopper. They lied about the product that it is universal packing and new. This is apparently a used unit because upon flipping the ear bud inside out there was ear wax in it! Also the answering button has cheap loosen feeling when pressed (unlike my other Jawbone unit which came in Retail Packing with solid clicking feel). After using it for about a month, I experienced auto turn off frequently. I suspected it is the on off button issue. And today finally I could not turn it on anymore after using it for 2 months.
My suggestion to all Jawbone lovers (as I myself), do not ever purchase a Universal Packing. They are those irresponsible sellers that sell refurbished, used or whatever means they got the headset, and labeled them new.
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1 of 1 people found the following review helpful
on December 15, 2013
It is an amazing bluetooth headset clear voice you can listen to music and battery stay about 4 hours and you can match tow device in the same time
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on May 19, 2015
I WILL NOT BUY ANOTHER JAWBONE AGAIN! ! ! ! this is my 5th BT headset (other units ) I have owned this "thing" for 90 days now wanting to give some time to get use to it. I registered it with JB the day I received it, I bought because I have owned a JB (the original "Heavy Bulky" model before, it worked well. but too bulky and did not support 2 phones so I gave to my son., I am in Emergency services, require something that would support 2 phones and work around loud equipment - (firetrucks w/ working generators & ect), so I went to Blue Ant T-1 had for 6 years GREAT unit! worked excellent announced caller ID from my phone-book and read text messages in my ear and while driving and could activate "voice dialing through the headset (another IMPORTANT feature while driving Emergency vehicles) I did not have to look at my phone, (currently Samsung S-4) (also it worked well with just plain "dumb phones" (Flip phones) - regretfully I wore it out, & Blue Ants newer models Q-2 & Q-3 (only seemed to be available in bulk packaging) & Q-2 is not supported anymore and Q-3 have less positive reviews and more expensive so I decided to go back to JAWBONE, the ICON HD had some good prices on Azon, "New item" have good luck with above mentioned J.B. so I figured I'd go back to J.B. like I said, I registered it with a "live customer service rep. (that was a good thing) but he informed me they DO NOT SUPPORT THIS MODEL ANY LONGER AND NO UPDATES WILL BE AVAILABLE") "Really?" I inquired (after trying it a bit (pairing it with both phones (that was easier than the T-1 was) I found NO CALLER announced calls OR text read out to head set is NOT available - SO I must LOOK at my phone EVERY-TIME it rings and TRY to REMEMBER IF I recognize that phone number calling or is it likely another solicitor that ignores the do not call list and calls me anyway If text comes in I DO NOT get a notification in my ear that I have a text message (something that my T-1 would announce to me text message and also read it to me) .. ON WITH THE SHOW here ....I have found IF who ever I am talking to is on a speaker phone (dose not seem to differ what carrier, cell or land-line, they are distorted and I can not understand them, as they go OFF the speaker phone I can THEN understated the caller - go figure.... most of the time I can hear BUT IF I am in a store or loud nose this unit dose NOT do well around LOUD noise or equipment (where the T-1 would cancel out noise of loud equipment, (me talking to someone on scene at an incident, I could be heard and understood, not so well with the JB I have to 'move back' to communicate. ALSO the ear pieces are VERY uncomfortable and the ear hook included "is A JOKE" dose NOT work well, something I need because of climbing in and out of E-vehicles, going through burned out structures, (not to mention Grand kids wresting and climbing on me) this DOSE NOT WORK! The ear hook actually fell off my headset and took me a MONTH to find it (the only reason I found it was it fell off in my home) , it dose NOT stay on the headset very well. Yes it dose play Music from my phone, IF no conflicting noise (store ect, it dose ok) add any of those aforementioned, not so well - so this is a "BASIC" communication device... I have been spoiled by a BETTER product, sadly, it is not available any longer -perhaps If I did NOT know the difference, I would say it works, but dose not work very well for me ...so NOW I have to start OVER ..AWAY from Jawbone.......
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