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460 of 470 people found the following review helpful
on May 9, 2012
As a 58-year-old man with three advanced degrees (including broadly analytic lab science - criminalistics) and thirty years of primary home laundry experience, I viewed pureWash's technology and claims with a jaundiced eye. And I've been a "quiet environmentalist" since before participating in the first Earth Day in 1970 (IMHO consistent environmental actions speak louder than the latest "Green" condemnation demagoguery). But the "ionized water" technology has been used over the last decade in institutional and commercial settings with results at least as good as typical detergent-based laundry techniques for both sanitation and cleaning.

The pureWash unit presented favorably upon inspection, installation was quick and without incident, and the unit tested out as specified. Test load was four large heavy cotton bath-sized heavily soiled "dog towels". My spaniel girls, especially the young one, enjoy the wet Spring and get profoundly mucky. The test towels were loaded with dirt and muck and grass stains and filth. I normally wash and rinse warm with a well-rated scent-free liquid detergent and liquid non-chlorine bleach, both properly measured for each load. My primary goals in laundry are to sort properly, wash with the appropriate detergent, use enough detergent to reach "break point" for cleaning the laundry, and to get all the soap and dirt out of the laundry before drying. The pureWash was used without detergent or non-chlorine bleach and with cold wash and rinse. Some initial observations:

* The intake water from the pureWash was actively very fresh smelling without any hint of perfume, just fresh like spring thunderstorm rain.
* The wash water upon draining was filthy and smelled foul (probably because there was no masking detergent odor). There was residual soap foaming from detergent that had evidently remained in the towels from previous detergent washings.
* Each subsequent rinse had progressively less smell, water discoloration and soap foaming, but it was obvious that the treated water in each rinse continued the cleaning process. Personally, I like to watch the laundry filth going down the drain.
* Upon removal from the washer, the laundered towels smelled very fresh.
* Upon drying, the towels appeared to eye and nose to be as clean as any of my similar detergent-washed towels. I am interested to see how their absorbency compares in actual use.

Now I don't know how long my pureWash is going to last, what there is to wear out inside the device, or what long term results and reliability are going to be. But it's warrantied for a year, and it's generally during that time that manufacturing and design defects become apparent, in my experience. No PureWash wash cycle is a traditional wash cycle (no detergent issues and no water heating) and every rinse cycle is a PureWash cycle (the treated water is obviously working each rinse cycle to further clean and sanitize the laundry load). I'm really pleased and satisfied with these initial results.

3/21/13 EDIT: I continue a year later to be impressed by 1) how fresh the PureWash treated water going into the washer smells and 2) how foul and sulphuric the wash water draining out of the washer smells. To me, this means that the stink is out of the laundry.
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106 of 112 people found the following review helpful
on May 2, 2013
After proper installation the unit did not work. No red light or Blue light as indicated. An Electrician determined a bad power cord. I called the company and they were very nice and listened to me. Instead of making me return the entire product for warranty, they simply sent me a new power cord. Power cord made the unit work. Blue lights indicated everything working properly. But the instructions say that the unit will create bubbles when it is working properly. I did not have any bubbles. I figured out that my Low Flow unit could possibly require low water flow. I started restricting my faucet by about 50% and the unit started making bubbles. My newer front loader has higher flow than the Low Flow will allow. I now have the unit working properly with low flow water filling my washer slower. I think the High Flow unit would fit my needs better. Bottom line is the company is very easy to work with and the unit is now working properly. If you have a problem, you can speak with a real person.
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72 of 77 people found the following review helpful
After several months of studying this "pureWash" and after my wife firmly commented that we were not going to even think about buying one,,,,, I bought one. When I unpacked the box and she could see what it was,,,, you know what hit the fan. Man did I get the silent treatment.

After I checked the water pressure and temperature, 60 psig at 58 degrees F, I mounted the unit on the wall, hooked up all the water lines, turned on the power and did a flush on our LG 4.0 front load washer. In just a few minutes I could begin smelling the ozone's. Our laundry room is only 9' x 8' so the smell got strong quickly. Luckily we have an exhaust fan and a window in our laundry room so I was able to remove the smell quickly. I have even noticed a fresher smell through the house which is nice. My granddaughter said "it smells like the Ocean."

Anyway, my wife has this blouse that has a stain on the front. She was planning to take it to the cleaner to see if the stain would come out. I took this blouse and threw it into the washer with towel, t-shirts, p-jays, and whatever else was in the laundry basket. I did treat the blouse with a Spot Removal product. When the wash cycle was finished I removed this blouse and the stain was GONE. My wife looked for the stain, none there, smelled her blouse and smiled but still not speaking to me. Then I took a white t-shirt that was washed a few days ago in hot water with bleach and compared it with one that was washed with her blouse and said can you tell which one was wash in bleach and hot water Vs the "pureWash". She picked the "pureWash" t-shirt as being the one washed in bleach and hot water.

Pros; Cleaner clothes, better smelling clothes. No detergents, bleach or softener. Occasional spot removal. Drying time has been cut in half. Better for the Septic System.
Cons; Made in China. My wife is speaking to me again.

So if you have the correct water pressure, 40 - 75 psig and water temperature less than 70 degrees F., stop thinking about buying one and just buy it. I hate to think about how much money I wasted this last winter on my gas bill while I was deciding to purchase this unit.

Update; I have noticed that after several washing the smell has gone way down. I hardly notice the Ozone smell anymore. Must be due to cleaning out the washer.

After using this for more then two months it makes me wonder why the environmentalist and all of the Greenies are not pushing a product like this. Makes me wonder if they do worry about our streams, lakes and drinking water or do they only care about their donations. Shame on them!!!! Lets be sure to buy their Mercury filled light bulbs. I am sure that is going to be great for our environment.

A CONCERN; 2/10/14 I called pureWash about why the Ozone smell is gone. When we do our laundry the cleaning is still great but the Ozone smell has disappeared. The light in the window is still blue, have strong bubbles but no smell or Red light. Well the engineer was helpful in telling me what to look for but went on to tell me that they would not cover my unit due to buying it on ebay. When I bought this unit I filled the warranty card with the Dealers name and the date I bought it. The next day I received this reply, "The warranty for your pureWash® is now registered. We hope you enjoy the effectiveness, cost savings and countless other benefits of using pureWash® Eco-Friendly Laundry System to clean your clothes and linens!"
If I new this unit was not going to be covered I would have sent this unit back within my time frame to return. So before you buy, give these guys a call to be sure of the warranty.
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55 of 58 people found the following review helpful
on February 23, 2013
I bought ours from Direct Buy but wanted to post a review here so more people could learn about this product. It works as described. Our Whirlpool Duet washer uses hot water even on the cold cycle so I needed to buy the "Y" water splitter from Home Depot. I knew this because when I ran a load on cold, the hot water hose got warm. I really like the fresh smell of the laundry, kind of like the smell of a thunder storm. My son says it smells like tv static (whatever that means). My wife does prefer to add a little fabric softener and/or detergent for the scent but I never use any. If you leave a load in the washer overnight, there is no musty smell in the morning. Our dish towels used to smell after the detergent perfume smell wore away but now they don't. We also had some black mold growing in the soap tray that got washed away after 2 PureWash loads. Based on the amount of detergent my wife used for 5 of our clothes a year and the great price we got from Direct Buy, this unit should pay for itself in under 2 years. The only issue I had with the installation was that the paper template to drill the screw holes was off. The screw holes were too close together on the template. Make sure you hold the unit up to the wall to verify the holes before drilling.
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33 of 33 people found the following review helpful
on April 23, 2013
I had a problem with mine, it wouldn't produce the bubbles until I turned the faucet down. Full open, no bubbles, 1/4 turn close and it works fine. My water pressure is 60 psi and the unit requires 40 - 75 psi. Not sure why turning it down helped, but it works, that's all that matters. Hope this helps someone else.
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22 of 22 people found the following review helpful
on May 26, 2013
Would not have believed it, but it works! Hope EVERYONE buys one! Clothes get clean, I buy very little detergent AND I don't use hot water! Simply amazing! We've had our now for five months. Everything is cleaner and smells wonderful. No more sorting at all! Only time I use detergent is to pre-treat a stain!
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22 of 24 people found the following review helpful
on February 20, 2013
We’ve used the pureWash for several months. It works as advertised. The unit produces ozone, which dissolves in the water and then acts as a cleaning agent. As long as water is flowing, the ozone-water mixture is entering the washer. So unlike conventional washing, where the detergent is used first, followed by a rinse – with pureWash it’s always a wash cycle, if that makes sense. We have a 2004 Duet washer. If we use the regular wash cycle, even on cold setting, there is some hot water used to maintain a minimum temperature. Presumably they figured out some water temps were too cold for washing. With ozone, colder is better because the cooler the water, the more ozone (i.e. cleaning agent) remains dissolved in the water. Think of it like a can of soda; warm soda will make a lot more bubbles than a cold can because the carbon dioxide dissolved in the soda is escaping much faster with the warm can. So to ‘trick’ our Duet into using only cold water, we use a long rinse cycle (31 minutes) as a wash cycle. This uses no hot water and the clothes come out as clean, or cleaner than when using detergent.

Pros:
1) no detergent to add,
2) the wash cycles are shorter,
3) it is easier to mix loads with colors because we’re always on cold
4) we use less hot water

Cons:
1) The plastic supply house that came with the unit appears to be cheaply made. I had a leak at initial install and replaced it with a metal washer hose
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20 of 22 people found the following review helpful
on February 9, 2014
We purchased a Pure Wash 2 months ago. Installation was very easy. We did a test run......no bubbles! I called the company the following business day and a very nice lady advised me we would need a "y" connector as our washing machine was a super low flow (brand new Whirlpool Duet) She even emailed me instructions. Well hubby promptly purchased the connector and followed her instructions........still no bubbles! We then started considering returning the unit. As a last ditch effort, I called the company again. The same nice lady apologized and connected me with one of the company's engineers. The engineer also apologized for the problem and advised that the make and model of our washing machine has an internal water restrictor. The fix for this is an internal gut swap out. She promptly mailed the new internal workings along with a step by step replacement guide and offered to walk us through the replacement. I know this sounds like a major thing, but it was extremely simple. Took the hubby all of 5 minutes and we didn't have to call. Welllllll, he reinstalled the unit, reconnected the hoses and the thing went bubble CRAZY! Aside from the bubbles, I knew it was working when the air inside my laundry area smelled like it does after a spring rain storm. I have using this for over 6 weeks and cannot rave enough about it. Pros: very well cleaned clothes-although I still pre treat set in stains (kids clothes). I don't have to separate lights/darks. Towels smell completely scent free (best smell of all) and no hot water usage. Cons: while researching this product I read a review saying they did not have to use dryer sheets to combat static cling......not true. I tried drying without a dryer sheet. Pulled a freshly dried sweater over my head and my hair stood on end! LOL. So to those of you that are having problems getting the unit to bubble, don't immediately return the unit, call the company. They provided GREAT customer service and got our machine up and running.
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12 of 12 people found the following review helpful
on May 12, 2013
I heard about the Purewash system from my brother in law. They really love it so I bought it. It was easy to install. I installed it because the space where my washer is so tiny and my husband couldn't fit behind our washer. It took about 10 minutes to install, then we were up and running. The first thing I washed was my scrubs. They always had an odor to them after being washed prior to th Purewash system. I used to wash them in hot water to try to get the odor out, and it never worked. I did have to wash them with the Purewash system about 3 times in a row on the quick cycle, I have a front loader so that is a 42 minute cycle. But after that 3rd time all the odor was completely GONE! Now I only wash them 1 time as normal and they smell clean and fresh, as does all our laundry now. I use the Bounce dryer bars in my dryer so that takes care of any static. I love the Purewash system, and I'll never go back to washing clothes without it. Everything comes out clean and fresh smelling. I highly recommend the Purewash system.
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27 of 31 people found the following review helpful
on March 29, 2014
I have had nothing but problems with this appliance. When I first got it, it seemed to work great, ozone smell etc. After 2 months, no more ozone smell and after another 2 months no more bubbles regardless of how low I turned the flow on my faucet. I contacted the manufacturer and was told that Amazon is NOT AN AUTHORIZED DEALER and the appliances sold through the various sellers at amazon would not be covered. They "did me a favor" and "repaired" the appliance after making me ship the whole thing to them at my expense. It seemed to work for all of 3 weeks and is now fully broken AGAIN. The blue light comes on but no bubbles. My water is of god quality and filtered. This was a complete waste of my money. I am not sending this thing back again just to have it work for less than 3 weeks. My advice, don't waste your money.
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