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What is the return policy if the computer is not DOA on arrival? Is there a 15% restocking fee ?
asked by geenski on July 11, 2012
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Amazon is very dodgy on this question -- I have a suspicion that they have a "soft" return policy, one which may even vary across customers as a function of how much they buy (and return). In any case, I have had several CSRs basically say "you can return the computer within 30 days, no questions asked, IF you pack it perfectly and it is returned in new condition." Of course, they couch answers like that in phrases like, "we want you to be happy/100% satisfied."

An average guy answered on November 13, 2012
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