Amazon.com: Customer Reviews: Dyson DC17 Animal Cyclone Upright Vacuum Cleaner

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162 of 165 people found the following review helpful:
4.0 out of 5 stars This vaccum sucks! And I mean that in a good way.
Strengths:
1. Best suction even among other Dyson models due to new Level 3 Root Cyclone.
2. Excellent build quality. Each piece is not an after-thought.
3. Best design - shape, color, material and operation.

Weaknesses:
1. Price - but you do pay for the technology it has to offer.
2. Heavy!
3. The cones gets clogged...
Published on January 17, 2007 by R. Ocampo

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120 of 133 people found the following review helpful:
1.0 out of 5 stars To Tell the Truth
I just bought a Dyson DC17 Animal Cyclone Upright to replace my aging Hoover. How could this cleaner have sucked up all that stuff right after I vacuumed with my old cleaner? I was alarmed to discover that a large amount of the "stuff" that was sucked into the Dyson dust canister was fibers from my carpet, rather than hair from my pets.

I have several...
Published on February 15, 2008 by Maxx

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162 of 165 people found the following review helpful:
4.0 out of 5 stars This vaccum sucks! And I mean that in a good way., January 17, 2007
By R. Ocampo "Artisan" (North America) - See all my reviews
(VINE VOICE)    (TOP 1000 REVIEWER)    (REAL NAME)   
This review is from: Dyson DC17 Animal Cyclone Upright Vacuum Cleaner (Kitchen)
Strengths:
1. Best suction even among other Dyson models due to new Level 3 Root Cyclone.
2. Excellent build quality. Each piece is not an after-thought.
3. Best design - shape, color, material and operation.

Weaknesses:
1. Price - but you do pay for the technology it has to offer.
2. Heavy!
3. The cones gets clogged from fine dirt in time.

Summary: This is arguably one of the best "bagless" household vacuum cleaners money can buy. Dyson's root cyclone technology really does perform. And this latest Level 3 Root Cyclone trumps even its other models.

If you're serious about having a real clean environment, this is THE product to buy. I just moved into an apartment a month ago and they replaced the carpets in most of the area and steam cleaned the others that they deemed need not be replaced. I used the vacuum in both and I can tell you that steam cleaning old carpets may get rid of surface dirt and stains, but Dyson is your friend if you want to suck out most (if not all) the dirt hidden below the surface. I could not believe how much dust it was picking up in such a small area. The bin filled up pretty fast so I was on to round 2 in the same patch of rug. This time it was picking up very find dust. Dust that may have been stuck for years and was never sucked out from other vacuum systems. Round 3 time and you will smile when you realize there is nothing else that's being collected in the bin. As for the newly installed carpets, I could only collect find dust until no more could be collected.

Unlike other vacuums in the market, this is one heck of a quiet vacuum in a relative way. Of course it's still noisy, but as with other brands this won't hurt your noise environment. In fact I am able to vacuum even at night with no fear that my neighbors beside and above my unit will hear me.

You're not only paying for the suction technology, you're also paying for the build quality. Each part has quality reflected on it. While the design is modern.

Of course nothing is perfect. This thing is heavy. DO NOT vacuum the stairs while the machine is on the top stair because if this thing falls on you, there will be serious injury and damage.

The quick-draw expandable hose is a good idea. But it's also not as flexible as I would have imagined it to be. It's easy to expand and retract, but the long handle commands that the vacuum is at a distance from where you want to use the telescope handle if you want to operate it comfortably.

Among other bagless vacuums, this is the easiest to dump the contents. But just like all other bagless vacuums, dust will certainly be flying away from the trash unless you have a very deep trash can. Plus the fine holes around the cyclone technology gets clogged from fine dust in time so you will need to clean those tiny holes from time to time if you want the Dyson to perform it's best everytime.

The lifetime Hepa filter is a great addition below. They recommend only washing with water and drying at least 24 hours near a heater/radiator - and they really do mean 24 hours. It's big and thick so it won't dry out quickly. So if you find the need to frequently vacuum the next day, I recommend getting an extra Hepa filter to use.

The motorized brush bar helps pick up stuff from the carpet. This can be turned off for delicate rugs and floors. Just like other vacuums, hair and other long items can be trapped around the brush bar and need to be removed from time to time. It is also belt-driven so this can snap and break especially if inadvertently caught on a loose item. So be careful of this.

Overall, Dyson is a wonderful machine to have and will surely last longer if properly taken care of.
If you are extremely allergic to dust, I believe a better alternative is to go with Oreck XL as it ensures you will not be in contact with the dust particles due to it's ingenious bag design that closes shut when removed.
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148 of 153 people found the following review helpful:
5.0 out of 5 stars Dyson Vac - incredible!!, December 22, 2004
By R. Phelan "robphelan" (san antonio, TX USA) - See all my reviews
(REAL NAME)   
Bought a refurb model here on Amazon after hearing so many good things about Dyson. We have 2 dogs, German Shepherd & a Chow. Needless to say, they leave a lot of hair all over the place.

We had 2 different vacuums when we bought the Dyson and neither came close to doing what the Dyson can do.

The first day we tried it out on an area rug - it literally picked up a canister FULL of hair that our other vacs missed earlier that day!

Pros: Quieter than most other vacs, accessories snap in tight, amazing suction power, long power cord.

Cons: hose wand can be unwieldy.

Would love to see an automatic retractable cord.

Overall, my wife and I are extremely happy with this purchase.
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80 of 81 people found the following review helpful:
5.0 out of 5 stars Outstanding!, November 30, 2006
This review is from: Dyson DC17 Animal Cyclone Upright Vacuum Cleaner (Kitchen)
Once in a great while a company gets it right.
They make a tool that transforms a task into something you actually WANT to do.
Delta's Unisaw, Stihl Chainsaw, All-clad pans and now Dyson DC 17 vacuum are among those few.
Until yesterday, I figured all vacuums were more-or-less an equal pain. After all, the Bissell (junk) we bought had the same 12 amp, bagless design as the Dyson. I figured "How different could they be?" ( Answer -- LOTS!)
I bought the DC 14 "Animal" yesterday, not realizing there were _2_ Dyson "Animals". (I should have paid closer attention and also realized Bed/Bath/Beyond and Linens-n-Things carried out-of-date merchandise.
They neither one can even get the DC17. )
The DC14 was a good machine. The finest vacuum I had ever used.
As I was about to write my Amazon view (which I should do more often - thanks to all you who take your time to do), when I discovered there was a newer, better, machine -- this one, the DC17. I figured "what the heck." After going over living room 3 times with the Bissell then going over it with the DC14 and being amazed at what it picked up, I thought I had thoroughly cleaned the house with the DC14. After my discovery and subsequent return of DC14 and pick up of DC17 I re-cleaned the (I thought) clean house and was amazed as the dirt the DC17 picked up that the DC14 left behind. Multiple compartments worth!
The DC17 has significantly better suction than the 14, has a more powerful (wider?) head, puts out cleaner air, ...
Buy the DC17.
Be happy.
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56 of 57 people found the following review helpful:
5.0 out of 5 stars Finally a vaccum I didn't return, January 28, 2007
By Donna Smith (Tuscaloosa, Al Roll Tide) - See all my reviews
(REAL NAME)   
This review is from: Dyson DC17 Animal Cyclone Upright Vacuum Cleaner (Kitchen)
After my 6 year old Sharp died I began a search that took much longer than I expected. I read Consumer Reports, went to 2 vaccum cleaner shops, cleaned the floor at Sears with everyone of their floor modles and even sat through a Rainbow demonstration. Who knew finding a vaccum cleaner would be so time consuming and quite frankly expensive????

I tried a Riccar upright....sale price $399 and took it back the same day. After the home demo of the Rainbow, and not wanting to spend $1895 for something I might not like, I borrowed a friends (she is s really good friend to lend me her relatively new Rainbow) and tried it for a weekend. I found it to be combersome and after it was all said and done I had strined a muscle in my neck with all the cleaning I did and had to see a chiropracter. The Rainbow did not cause all my muscle problems as I have been treated by a chiropracter for a little over a year, but I can certianly say it didn't help it either.

I have a 2000 sq ft home with hardwood floors throught and several antique rugs...all with fringe (this vaccum will automatically shut off the beater bar if I accidently suck up the fringe....that was worth $500 to me). My husband is an oriental rug dealer and these rugs are very old and have lots of deep down dust in them I'm sure. So I wanted something that would clean the wood floors and rugs with as much ease as possible.

January 17th was my birthday. I met my mom for lunch but before we ate we went to the mall. I was making one last ditch effort to find the "perfect" vaccum cleaner. And there it was.......the Dyson 17. I had looked at it once before but for $500+ was it really worth it? The salesman was quite patient as I asked quesiton after question as I vaccumed most of the appliance department. Still a bit uneasy I sucked it up and made it purchase.

When I got back home I put it all together (not hard at all) and began to vaccum.........WOW!!! I could not believe what I was seeing? The Rainbow was just used on that some rug and the Dyson still picked up more dust and dirt. Then came time to empty the canister. I expected this to be the point at which I would pack it up again to take it back, but no, it was so easy and the dust didn't fly everywhere. Yeah a little flew back into the air so now I have started using a plastic shopping bag and I just empty it and tie it up and throw it away. Very little , if any, mess is made now.

The attachments are terrific. I love the low floor tool for getting my bathroom floors and it even fits behind the toilet. The dusting brush is great for my plantation blinds and even ceiling fans. The upholstry tool is great for throw pillows. I have leather furniture and that is all I have used it on so far.

I know this is a bit lengthy but if someone else is out there reading reviews like I did I wanted as much information as anyone was willing to give, especially when you are considering spending $500+ for a vaccum cleaner.

One of the most important things to me was getting one that would suck up pet hair. We have a 1 yr old black lab and he sheds, not too bad but enough that my husband thinks our house is never clean. The greatest thing is that after using the Dyson 17 he said everything looked cleaner to him. WOW! He is a wonderful man and tries to be supporative but spending $500+ on a vaccum cleaner was not top on his list of things to do but he is glad I did it now. I have yet to try the mini turbine tool but I think it will be great for vaccuming out the car.

I would strongly recommend this vaccum to anyone who wants to make cleaning a little easier. I have not had a problem with the hose as some people have stated. It is easy to pull out and has a very long reach. The cord is longer than most I have tried. Auto shut off of the brush beater bar is a huge plus for me as is the bagless feature. I just cannot say enough good things about it. Go ahead.....spend the money and enjoy cleaning for a change.
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120 of 133 people found the following review helpful:
1.0 out of 5 stars To Tell the Truth, February 15, 2008
This review is from: Dyson DC17 Animal Cyclone Upright Vacuum Cleaner (Kitchen)
I just bought a Dyson DC17 Animal Cyclone Upright to replace my aging Hoover. How could this cleaner have sucked up all that stuff right after I vacuumed with my old cleaner? I was alarmed to discover that a large amount of the "stuff" that was sucked into the Dyson dust canister was fibers from my carpet, rather than hair from my pets.

I have several different carpets and rugs with different piles in my house. One after another I saw the color of the lint in my canister change as the carpet color changed. So, I took a closer look at the gunk........yes, there were dog and cat hairs (we have two pets that shed a bit)and dust particles but most of the "hair-like" stuff were fibers from my carpets!!! I have no doubt that all vacuums pull some carpet fibers, but it appears to be a matter of degree here.


I tried another test by running the Dyson several times over the same small area of my carpet and then my tight-pile area rugs. The results? No more pet hair, but a lot of carpet fibers. I could actually see some fuzziness in the pattern edges on the tested tight-pile area rug. The red and brown fiber of the rug were clearly visible in the Dyson canister.

In my circumstance it is not as much the suction that is scooping up all this material, rather it appears to be the coarseness (very stiff bristles) and high rotational speed of the Dyson beater brush. I believe it is pulling or scraping the surface of my carpet in excess to my previous vacuums. I am concerned it will hasten the wear on my carpet either by continuing to pull fibers and unwinding the spiral carpet threads.

Then, I went online to check out a couple of carpet manufacturers and re-sellers' recommendations. I had to look no further than the first flooring contractor, who on their web page stated they did not recommend using Dyson vacuum cleaners.....

Do your homework, call a trusted carpet retailer.........for me. The cleaner goes back!

Since initially writing this review I have read other purchaser reviews stating similar observations about the Dyson. For all the positive reviews I have read on how this cleaner picks up where others have left behind, I would suggest taking a closer look at what this vacuum is really picking up.
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30 of 30 people found the following review helpful:
5.0 out of 5 stars Dyson Cyclone is AMAZING!, April 13, 2005
By F. E. Beadon (Central Florida, USA) - See all my reviews
(REAL NAME)   
I bought a new Dyson Cyclone about 2 months ago. I am totally amazed at the amount of dirt & animal fur that it sucks up! I have 1 large dog & 2 cats which means that cleaning is a constant chore. This baby does the job!
PROS: great suction, long cord, easy to empty, automatic height adjustment with bare floor setting, very quiet for a vacuum.
CONS: detachable wand is a little awkward for me to use.
Overall, I was skeptical about investing this much for a vacuum, but very glad that I did. I hope I am this happy a year from now.
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30 of 30 people found the following review helpful:
5.0 out of 5 stars good enough to make me happy, August 4, 2007
By R. Powell (Louisville, KY United States) - See all my reviews
(REAL NAME)   
This review is from: Dyson DC17 Animal Cyclone Upright Vacuum Cleaner (Kitchen)
after nearly 6 years my last vacuum, a Fantom Lightning was finally in need of a new motor, instead of replacing the sub-100USD part and living with the broken attachments that meant having a separate vacuum with a beater brush, I decided to replace both. with the Fantom as the reference, the bar was already set very high, it too picked up a large amount of the particulate dirt that everyone raves about the dysons getting, but Fantom was bought out by another company that their vacuums aren't what they used to be, so I researched for days on a replacement. I had it narrowed down to the DC17 and the DC15, the DC15 indeed looks cooler, handles better, and is a more blatantly piece of engineering (I'm an engineer myself and want my things to be the best that I can get in both engineering and performance), but the DC17 had the newer, more powerful technology, and was a tad easier on the wallet.

I had read tons of reviews saying the DC17 was great, and tons saying it wasn't, and I found that it has it's good points and it's bad ones too, but overall, I say it's a wise investment. I have a long haired cat and vacuum every few days due to the hair, every time I get a full canister of fur, dirt and anything else on the floor (it readily picks up anything it comes across). the Fantom was a wonderful machine, and always impressed me, but I'd say I'm a bit happier with the Dyson.

What's good about it? it's not obnoxiously loud. all vacuums make noise, and to get good suction, there will be a fair amount of it too, but the DC17 is very quiet for the suction it provides. It picks things up well, even fur. the attachments are easy to use, and the telescoping wand is ingenious. the canister is stupidly easy to empty and clean, and everything is built quite well. I have no worries about breaking this unless I am blatantly abusing it. Yes, the parts are plastic, but they're not cheap plastic. it's easy to get around everything and cleans close to the edge of the carpet. I could keep going, but you get the idea.

what's not so good about it? well, not much. firstly, I like canisters, they're easier to store and use in small rooms, it's not a canister. the attachments don't latch onto the wand, they just pressure fit on, no biggie. the cord doesn't self retract, no biggie. not all the attachments attach to the vacuum for storage, well considering the ones that don't attach are bulky and are part of the "animal" package, I can live with it. this vacuum is a bit bulky to try to use the main beater bar to vacuum stairs with, this isn't a flaw with this vacuum, but a problem with ALL uprights, canisters beat uprights at this all the time. yes, there's a small "turbo" beater bar attachment, but it's not nearly as good for general carpet cleaning as the main bar (though it's excellent at cleaning car carpets and getting long, thin cat hair out of canvas chairs). the beater bar is not for delicate carpets, but none really are.

overall, I'm happy, the noise level is fine, the weight is acceptable, the cleaning is acceptable, even for a cleanliness freak like me. now if they could make the dc21 stowaway as powerful as this, I'd be even happier.
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25 of 25 people found the following review helpful:
5.0 out of 5 stars The Animal is Amazing!, January 25, 2007
This review is from: Dyson DC17 Animal Cyclone Upright Vacuum Cleaner (Kitchen)
Like most of the other reviewers here, I have had a great experience with my DC17. I have plush carpet, and have not found any evidence that my carpet is being ripped up. All that I'm picking up is lots and LOTS of fur from my two cats along with fine silt and dirt.

The attachments are great, and the mini-turbine is awesome. They must have changed the design because this tool does not stop turning if I press down on the upholstery or whatever fabric I'm cleaning. De-furring my furniture and my duvet cover is a snap with that thing.

The 'directions' are laughable. I went on to the Dyson site it figure out what to do with half of my tools. That's pretty much my only complaint. I found the DC17 to be much more quiet and lighter than my previous vacuum.

I returned my 3rd Hoover Windtunnel vacuum, and bought the Dyson. The Dyson picks up about three times the amount of stuff that my Hoover did, and I'm very happy with it.
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23 of 23 people found the following review helpful:
4.0 out of 5 stars Beware that Dyson too will get CLOGGED if not properly maintained, November 24, 2005
Dyson is a great product but it's certainly NOT perfect. The 'Never lose suction' tagline is a marketing ploy, since Dyson too will get clogged and lose suction if not properly maintained. All other vacuum machines will NOT lose suction either if the filter bags are replaced often enough.

Overall, however, its performance beats all other vacuums (including the over-hyped Oreck, which is simply a rip-off) hands-down.

- Every few months, the user must clean out the central cylinder of the very fine dust, or it will get clogged and lose suction. The way you do this is by removing the dust collector and then separate the core cylinder from the glass casing. Use another vacuum to suck dirt out of the little holes on the side of the cylinder. Also, if you look up the cylinder from the bottom, you'll see caked dust collected at the top of the cylinder. If you gently bang the cylinder (upright) on the floor, you'll be shocked how much fine dust (about two cups worth) will fall out of the cylinder. Use the other vacuum to suck them away. Also, take out the 'permanent' filter and wash them. They, too, get clogged with the very fine dust.

- The machine is very heavy and bulky, and it's quite a chore to transport it between floors. The hose extension is very awkward to use because the point of bending is near the tip. The high profile of the vacuum head makes it impossible to vacuum under the bed, couch, etc.

- The instruction manual is poorly written, and setting up and maintaining the machine takes a steep learning curve. Dyson should include a video instruction.

- I, too, and concerned about how much carpet fiber the Dyson is tearing off the carpet, which you can clearly see in the dust collector. However, you can also see the amount of coarse and fine dust it's picking up as well. One impressive feature of Dyson that lived up to the hype is that it will pick up much dust from carpet that was just cleaned by a regular vacuum machine.

- Dyson rarely goes on sale, but I bought mine at Sears, which had Dyson on sale last year for $379. Also, buy the regular Dyson and avoid the 'Animal', which is a rip-off. The rotating brush that comes with the 'Animal' is air powered and is too weak to work well on the stairs.

Summary: If you have a large house with a lot of carpeted areas, then Dyson is for you. You may also build some muscle by carrying this behemoth up and down the stairs. However, you may need another vacuum for the stairs and also for a quick clean up in the kitchen.

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21 of 21 people found the following review helpful:
5.0 out of 5 stars Once you get a Dyson... You'll never own another vaccum..., October 14, 2006
By M. Grissom (Niceville, Florida) - See all my reviews
(REAL NAME)   
This review is from: Dyson DC17 Animal Cyclone Upright Vacuum Cleaner (Kitchen)
That's what my mother has been telling me for the past year. The other day, after my old, very reliable Hoover broke down, I borrowed my neighbor's Dyson All Floors to finish my cleaning. I couldn't believe the difference. I was sold. I am a vaccum FREAK and I couldn't believe all the dirt that it picked up. So today, my husband and I went out and decided to purchase this model. I brought it home and took it around for a test run and even though I JUST cleaned... The canister was FULL by the time I was finished.

I have a toddler, a dog who sheds, a cat who sheds even more... Not to mention a mechanic for a husband. I LIVE with the vaccum in my hand and I thought that my old Hoover was cutting it. I can't believe how much better the Dyson is. It's easy to push around as well. Also... With this new model, with just the push of a button you can go from carpet to hard floors, which is really nice. It's nothing short of AMAZING. I'll be singing the praises of it for YEARS. It's so worth the money. Especially now that they offer a 5 year warranty.
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Dyson DC17 Animal Cyclone Upright Vacuum Cleaner
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