Most helpful positive review
8 of 8 people found the following review helpful
good hardware, terrible manual
on October 6, 2009
This is a pretty solid device, with good build quality and looks. However, if you are not familiar with the technologies involved, the manual may leave you a little lost. First of all, the pictures that show you how to set the dip switches in order to choose the drive configuration appear to be backwards, probably confused black with white for the on/off positions during printing. The PDF you can get from their website is little better (in color, at least), but there is still some important info missing. such as, if you are setting up this device in a RAID 1 configuration, you will need to wait a while for it to initialize the drive. up to 1 hour per 100 gigs of space (according to the website). if i hadn't looked it up online, i wouldn't have known, and would have thought my drives were incompatible or something. anyway, once you get through all the rigmarole of setup, you should be ready to go. i'm just sure that icy dock is paying for their lazy documentation with support calls.