148 of 178 people found the following review helpful
I'm very disappointed,
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This review is from: Invicta Men's 8932 Pro Diver Collection Silver-Tone Watch (Watch)
I recieved this watch yesterday and I was very excited. This was not my first Invicta, I've been very impressed with their watches. After I got it home, I put a rubber band on it and then started setting the time. I first noticed that the bezel is very difficult to turn. I thought if I kept working it, it would loosen up. It hasn't so far. Next I noticed that the time keeps stopping periodically. I know it's a quartz, but even early on I expected the watch to keep running in the beginning. Then I look at the warranty card. I admit this is the first time I've had to, and I notice that Invicta wants a $25 check for return shipping. They send me a defective watch and they want money to essentially fix it. I don't think so.....I'm used to very quality from Invicta, so I am very disappointed in this watch.
Tracked by 1 customer
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Showing 1-6 of 6 posts in this discussion
Initial post: Jan 4, 2011 8:43:40 AM PST
As this is a "divers" watch, the bezel should take some effort to turn else the diver run into trouble via inaccurate bottom time. Did you try replacing the battery?
In reply to an earlier post on Jan 23, 2012 7:17:07 PM PST
I do not notice the same problem with the bezel, but I have had the problems with the watch stopping. I even replaced the battery, and the problem persisted.
In reply to an earlier post on Jun 22, 2012 12:03:33 PM PDT
Last edited by the author on Jun 22, 2012 3:07:16 PM PDT
I had similar issues to what you describe with a different model. In my opinion their watches aren't very good quality. Perhaps they make their money on what I think are terrible warranty procedures. They require that you send the watch back, make you pay significantly more than I suspect the return shipping is likely to cost them - and when I sent a watch in under warranty they said I would likely have repair costs on top of those charges if I chose to have my watch repaired.(!) In my opinion the warranty they tout is worthless.
Posted on Jul 25, 2013 3:28:25 PM PDT
I had same exact problem and story. I bought, and time periodically stopped.
Posted on Oct 23, 2013 8:23:16 AM PDT
Amazon Customer says:
Have had several similar experiences with Invicta. I have changed several batteries only to have the watch still not work, not to mention that some of the batteries are NOT easy to replace. And yes, they want the price of a new watch to fix them. I have about 10 Invicta watches, but I am done with this brand!
Posted on Jul 2, 2015 7:13:28 PM PDT
Exactly the same happened to me
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