Customer Review

109 of 127 people found the following review helpful
1.0 out of 5 stars Terrible Workmanship!!!, February 17, 2012
By 
Verified Purchase(What's this?)
This review is from: US Traveler New Yorker 4 Piece Luggage Set Expandable (Apparel)
As an Amazon prime member, I was impressed with the efficient manner in which I received my luggage set. Additionally, the price for this set was more than reasonable. However, being a new luggage set, it is simply inexcusable for one of my pieces of luggage to completely fall apart on a flight from Oklahoma City to West Palm Beach. I understand that checked-in baggage endures abuse from airline staff. But, this was NEW and arrived to West Palm Beach with a large rip down the seamline. All my belongings were exposed and thankfully nothing fell out. Upon further inspection, the seamline to many parts of the bag were coming undone. It will be an absolute inconvenience ensuring my bag arrives back home safely. Despite the warranty, I highly doubt I will ever do business with this company again. Do yourself a favor and think twice before purchasing this set!
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

[Add comment]
Post a comment
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Amazon will display this name with all your submissions, including reviews and discussion posts. (Learn more)
Name:
Badge:
This badge will be assigned to you and will appear along with your name.
There was an error. Please try again.
Please see the full guidelines here.

Official Comment

As a representative of this product you can post one Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
The following name and badge will be shown with this comment:
 (edit name)
After clicking the Post button you will be asked to create your public name, which will be shown with all your contributions.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.  Learn more
Otherwise, you can still post a regular comment on this review.

Is this your product?

If you are the author, artist, manufacturer or an official representative of this product, you can post an Official Comment on this review. It will appear immediately below the review wherever it is displayed.   Learn more
 
System timed out

We were unable to verify whether you represent the product. Please try again later, or retry now. Otherwise you can post a regular comment.

Since you previously posted an Official Comment, this comment will appear in the comment section below. You also have the option to edit your Official Comment.   Learn more
The maximum number of Official Comments have been posted. This comment will appear in the comment section below.   Learn more
Prompts for sign-in
 

Comments

Tracked by 2 customers

Sort: Oldest first | Newest first
Showing 1-5 of 5 posts in this discussion
Initial post: Nov 10, 2012 1:17:49 PM PST
I'm very concerned now that I've read your comment. My husband and I are opening up a luggage store, and is currently looking to purchase good quality luggage for our inventory. Wow, reading this comment has us on edge and hesitant about ordering from this company.

Posted on Jul 15, 2013 6:24:41 AM PDT
m vaz mar says:
Thank you for your comments. I will look at buying something else.

Posted on Aug 26, 2013 5:18:05 PM PDT
Last edited by the author on Aug 26, 2013 5:20:15 PM PDT
Dallan Maas says:
I wish I would have read your review. I bought this set for my son. We also checked it on a flight from Austin to Baltimore, only to pick it up at baggage claim with the handle broke off and his clothes coming out the broken zipper. This is the second time he used the set since he got it for Christmas. I have left messages at their warranty office. If they do the right thing and send us a new piece, I will let you all know. Other luggage pieces from a different manufacturer have lasted us over 10 yrs before anything like this happened!

Posted on Mar 28, 2014 5:26:09 PM PDT
Roxanne says:
I wish I had seen this review before I purchased this luggage set. I bought it specifically to travel from Charlotte, NC, to St. Croix, USVI. It arrived in St. Croix with a zipper pull completely broken off. The smallest carry on bag, that you can carry over your shoulder, ripped at the seam, and I never even placed it in an overhead bin. I sent the set back. What a waste of money.

Posted on Jun 1, 2014 4:46:30 AM PDT
marylou says:
Thanks
‹ Previous 1 Next ›

Review Details

Item

Reviewer


Top Reviewer Ranking: 2,793,014