Customer Review

196 of 224 people found the following review helpful
1.0 out of 5 stars Read Carefully before buying!, November 7, 2011
This review is from: SquareTrade 2-Year Camera Accident Protection Plan ($175-$200) (Electronics)
Seems like a great idea when buying a digital camera, right?! Well, read the policy VERY careful before buying - when my camera was damaged by moisture they refused to cover it. Just because it says "Drops + Spills" doesn't mean it covers getting your camera wet!
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Comments

Tracked by 14 customers

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Showing 1-10 of 23 posts in this discussion
Initial post: Nov 15, 2011 3:04:58 PM PST
Hi Draw4Luv,

We often pride ourselves on our service, but seems like we dropped the ball in this case. Could you please get in touch with us and we'll look into this asap. You can email me at priyahelps(at)squaretrade.com.

Regards,
Priya S.
SquareTrade

Posted on Nov 23, 2011 9:15:14 AM PST
Elizabeth A says:
I read where Square Trade responded to your comment and admitted to "dropping the ball" on this one. I'll be curious to see if they resolve it to your satisfaction. I have bought the same warranty in the past (but not needed it). However, I did recently recommend this Square Trade accident protection/warranty to a friend looking at purchasing a camera and was wondering if I had advised her wrong.

Posted on Dec 2, 2011 12:33:23 PM PST
same here, I wanna know if ur camera got covered or not ?

Posted on Dec 2, 2011 12:33:38 PM PST
same here, I wanna know if ur camera got covered or not ?

In reply to an earlier post on Dec 10, 2011 3:05:03 AM PST
i am looking for the answer ro this question too.. is there a place where i can see the warranty before purchase

In reply to an earlier post on Dec 24, 2011 4:26:19 AM PST
KimberlyinMN says:
Cheryl, you can go to SquareTrade.com and click on Learn More, then select Coverage Details.

In reply to an earlier post on Feb 19, 2012 12:26:07 PM PST
C. Barnes says:
Apparently, if you complain about SquareTrade, you receive a mysterious message from the company, then are never heard from again. Sign me up!

In reply to an earlier post on Feb 19, 2012 4:32:07 PM PST
Bookworm says:
What? Who is never heard from again?

In reply to an earlier post on May 5, 2012 5:48:58 PM PDT
Last edited by the author on May 5, 2012 5:50:20 PM PDT
I have used this warranty and it worked great. Had a sony camera, notified them they sent me a check for the full amount ($249) and I didn't even have to send my camera back.

I swear by this warranty now, it's cheap enough and I guess that is where they make their money.

In reply to an earlier post on May 29, 2012 6:57:21 AM PDT
ds says:
I just bought a waterproof camera and this warrenty came up, if it won't cover a waterproof cammera if it gets leaks then the warrenty is not worth getting for that camera.
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